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Sales Customer Service

Location:
Kroonstad, Free State, South Africa
Salary:
12000-15000
Posted:
January 13, 2020

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Resume:

APPLICATION COVER LETTER

Dear Sir/Madam

My name is Disebo Molefi, I am an ambitious, energetic young woman whose constantly looking for new challenge. I take every challenge brought to me as a learning curve, I don't believe in failing because I rate my success by doing any task given to me until I perfect it. I am applying for this post because of my interest in people and service. I thrive in fast paced environment. Able to juggle through the impossible deadline. Pair me with your team and reap exceptional results. I strongly believe that if I adhere to the company policies all my deadlines will be met.

I promise to be the best employee the company has ever had, with competencies such as excellent service, self reliant and capable of working independent to achieve targets given. Able to liaison with people at all levels internal and external and possess high problem solving skills. Would highly appreciate should my application reach your favorable consideration and be given the opportunity to go in depth with my skills,experience and competencies I posses to better deliver excellent service to the company and the nation. Kindest Regards

Disebo Molefi

Mobile: 079******* Email:adbagw@r.postjobfree.com

Drivers license code 8

EDUCATIONAL BACKGROUND

HIGH SCHOOL QUALIFICATION

Last school attended : Calculus College CCK

Highest Grade Passed : Grade 12

Qualification Obtained : National Certificate

Year of Completion : 2006

Subjects : English HG, Afrikaans HG, Economics HG

Business Economics HG, Geography HG

Accounting SG

TERTIARY EDUCATION

Name of Institution : Vaal University of Technology Course : Marketing Management

Year of Completion : 2009

Qualification Obtained : National Diploma

Subjects : Marketing 1.1: 1.2: 2.1: 2.2: 3.1: 3.2

End User Computing Theory and Practical

Accounting for Market, Consumer Behaviour,

Communication skills (EDL), Personal Selling,

Advertising, Quantitative Techniques,

English Communication, Economics,

Sales Management 3.1: 3.2

Mercantile Law 3.1: 3.2

Marketing Research 3.1: 3.2

SHORT COURSE

Name of Institution : Shatema Academy

Course : Call Centre

Year of Completion : 2010

Qualification Obtained : Call Centre Agent Certificate BEST PERFORMANCE HONORARIUMS

• Certificate for Best performance in Client acquisition for Capitec bank

• Distinction in Marketing and Advertising: Vaal University of Technology EMPLOYMENT HISTORY

Company : Capitec Bank

Department : Marketing

Position Held : Brand activation Team Leader

Year : June 2010-February 2011

Duties : Marketing the Brand, running promotions

and client acquisition, administration, setting up reports, planning of weekly schedules.

Company : Capitec Bank

Department : Sales

Position : Sales/ Service Consultation

Duration : 01 March 2011 to October 2016

Duties : Selling the Brand, Doing Branch Admin and Client optimization, outbound calling for new

business, managing my own weekly and monthly

reports to monitor growth and development

Ensuring excellent customer service, monitoring

arrears and running investigation on clients

accounts. Granting loans and opening savings

accounts. Competent in running the branch in

the absence of management.

EMPLOYER

Company :Woolworths Financial Services

Department :Sales

Position :Financial Product Consultant

Duration :November 2016 till present

Duties :Direct sales,sourcing of own leads,

Company presentation selling my

Companies financial products .Proficient

Zulu speaker and other African languages . Auditing of cards. Working honest and effective to better deliver exceptional work. Through using different models and system such as track and trace. Competent in operating any system. LAST EMPLOYMENT

Company : Liberty Life

Position : Financial Advisor

Duration : Feb 2019 -Oct 2019

Duties : Wealth management. Selling policies i.e lifestyle protection and investments. Sourcing of own leads. Cold calling. Booking appointments. Traveling to appointments and closing deals. Submission of contracts. Liaising with respective departments to get policies issued. REFERENCES

1 Miss Lulama Phamkela

Assistant Branch Manager (Capitec Bank)

Tell: 011-***-****/+277********

2 Mrs Bongiswa Mamabolo

Team Leader (Woolworths Financial Services )

021-***-**** and 076-***-****

3. Mr Mike Kolarik

Sales leader

Liberty life

Tell 011-***-**** and 007*-***-****



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