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Columbus, OH
... Internal employee customer service Microsoft Outlook Social media management Transcription CRM software Clerical experience Desktop Support Dealership experience Human resources Call Center Experience Phone communication Adobe Acrobat Typing ...
- Jul 13
Lewis Center, OH
... Data (Cisco Routers and switches), Wireless (Symbol/Motorola & Cisco) and Environmental (APC/ Leibert/ Emerson Uninterruptible Power Supplies) . Other areas of responsibility include Pre-sales activities with Program and Project Management teams ...
- Jul 02
Hilliard, OH
... AI Essentials Professional Certificate (May 2026) ServiceNow: IT Service Management (ITSM) Fundamentals Badge (April 2026) Cisco Networking Academy: Computer Hardware Basics and Operating Systems Basics Badges (February 2026) Education Per Scholas ...
- Jun 02
Columbus, OH
... Assisted with the Windows 11 Upgrade involving over 3,000 website and desktop application test cases Contributed to the AEP Portfolio Optimization & Modernization Pilot (eAPM), supporting enterprise-wide efficiency and modernization goals. Acted as ...
- May 30
Columbus, OH
... Hacker (CEH) ISO 27001 • Lead Auditor ITIL Foundation Cisco CCNA Azure RBAC Lab – role assignments and least privilege ... JPMorgan Chase (Contract) Columbus Ohio Nov 2017 – Feb 2019 Desktop Support Analyst Responsibilities: • Delivered Tier 2 ...
- May 18
Columbus, OH
... Core Competencies ● Identity & Access Management (IAM) Privileged Access Management (PAM) Access Control Policies ● Incident Response & Triage Security Monitoring Vulnerability Assessment ● Splunk (SIEM) Tenable Nessus OpenVAS Wireshark Cisco IOS ● ...
- May 13
Columbus, OH
... Technician – PCCW Teleservices May 2000 – Oct 2017 • Provided technical and customer support in contact center environments EDUCATION University of Phoenix – Desktop Support DeVry University – Computer Information Systems Dover High School – Diploma
- May 13
Columbus, OH
... Office Suite, Google Workspace, Microsoft Dynamics 365, ServiceNow, Salesforce, Kronos, Taleo, Slack Technical Support: Remote Desktop, Windows OS, Network & Hardware Support, IVR Systems Office Management: Data Entry, Email Management, Scheduling, ...
- Apr 20
Columbus, OH
... Certificate • Lenovo PC Service Technician • AWS Cloud Practitioner • Linux Essential Network Academy • CompTIA A+ • CCNA - In Progress • ORACLE Cloud Infrastructure Foundations Associate (1Z0-1085-24) • Aviatrix Multicloud Network Associate ...
- Apr 16
Columbus, OH
... Settings HIPAA Awareness & Data Confidentiality Practices ServiceNow, Salesforce, Autotask, Service Desk Plus Active Directory & Desktop Support Office 365 & VPN (Global Protect) AWS Console & Cloud Monitoring Windows & Limited macOS Support Ticket ...
- Mar 21