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Quality Test

Nashville, TN
January 13, 2020

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Chiazam. Odoh



An IT Quality Assurance professional with over 4 years of Software and Business Management experience, a Scrum Master and a motivated Business Analyst with the technical expertise and business acumen necessary to translate business requirements and objectives into highly resilient and successful system solutions. Experienced in new product development and Sprints in release cycles. Understands the different environments in product development, Agile Methodology and System Life Development Cycle.


Excellent oral, written communication, presentation and reporting skills

Strong analytical problem-solving skills and basic project management skills

Great interpersonal skills with ability to work in a team environment and interact with individuals at all levels

Strong leadership ability coupled with a positive attitude to build relationships and accomplish objectives

Strong knowledge of Microsoft Office tools including excel, word, PowerPoint, Version One, Jira, Visio, Fun Retro, TestRail, Q-test, Testlink, Bugzilla, Zoho, outlook and good data base knowledge of SQL and MYSQL

Experience in Functional Testing, Regression and Integration Testing, User Acceptance Testing, Load Testing, Performance Testing, Usability Testing, Data Integrity Testing, Black and White Box Testing, Upgrade Testing, Exploratory Testing and Volume/Stress Testing, smoke testing.

Experience in development and testing of database applications and Web based software applications

Experience writing test plans, defining test cases, writing user stories, developing and maintaining test scripts

Proficient in using HTML, XML, UFT, Selenium, Quality center tool, QTP and TFS (Team Foundation Server)


Lyft 2019 - Present

Quality Outreach Innovations Associate

Advised clients on key insights and findings and constantly looked out for ways to improve monitoring, discover issues and deliver better value to the customer.

Acted as liaison between the business community and project team to ensure that its needs are fully translated.

Ensured timely gathering and documentation of Requirements in a Sprint and ensured Change Management is done to update the Requirements in an SDLC

Attended Quality Review Process Meetings and used SQL queries for back end testing

Assisted members of the project team by ensuring that everyone’s job is done without an impediment

HCA/SARAH CANNON 2018 - 2019

Quality Assurance Data Coordinator

Managed defects and requirements by using appropriate backlog and story grooming tool

Conducted Root Cause Analysis to find cause of a defect, resolved it and verified that the Release Criteria is met before each release is completed

Defined business processes, identified risks, performed Gap Analysis, Feasibility Analysis and Impact analysis

Developed data dictionary used in software development

Assisted Business User during development in formulating User Acceptance Testing

Developed processes to ensure proper analysis is completed for both IT and business systems as requested.

Organized and facilitated SCRUM meetings, Joint Requirement planning sessions and Joint Application Development sessions

Tennessee State University 2015 - 2018

Quality Assurance Test Technician

Ensured efficiency and coordinates academic credentialing for the individual and group administration

Creating action plan to address issues like confidentiality of test.

Worked together with other members of the project team to finish a sprint and releases as scheduled

Developed UAT test plan, test cases to ensured that testing is done appropriately

Created and executed test plans, test cases, test scripts and test execution including GUI and back end testing

Tracked and reported defects and ensured that regression testing is done after a defect has been resolved

Used functional, Regression, Integration, End to End, Retesting, exploratory and smoke tests to ensure that a software is functioning as proposed

Used Story Estimation to determine the capacity of the team and when a sprint will be completed

Tennessee General Assembly 2017- 2018 Business Analyst Intern

Prepared Proof of Concept, Mapping documents and Meeting Minutes Document

Coordinated with the business, and internal technology teams to drive and document the completion of requirements and business cases that communicate short and long-term solution needs.

Fostered and coordinated communication across multiple work streams, business functions and projects

Complied applicable risk mitigation standards and maintained a safe working environment

Used process maps, UML, ERD, mockups to aid proper representation and comprehensive Requirement writing

Prepared a comprehensive and functional Business Requirements to meet client’s need

Recorded Requirements in the Requirement Traceability Matrix

Landover Aviation Company 2013 – 2019

Flight Operation Coordinator

Was responsible for processing Aircraft Ground handling, Landing and over-flight permits by liaising with the Nigerian Civil Aviation Authority (NCAA) and Nigerian Airspace Management Agency (NAMA).

Processed flight plans and logistics for both commercial and private flights.

Conferred with administrative personnel and government regulatory agencies to propose revision and adoption of E-flight permits

Coordinated flight control duties by responding to urgent flight inquiry and coordinating ground operations.

Petroleum Equalization Trust Fund 2010- 2012

Quality Assurance Testing Specialist

Identified requirements and wrote test cases for software development projects by decomposing functional design documents and information provided during analysis

Communicated testing status and issues by writing weekly project status reports

Attended project meetings, interacted with project team members, and escalated issues appropriately

Created test plans and scripts, scheduled and executed different kinds of testing as needed.

Performed regression and performance testing and clearly documented bugs for easy tracking.

Performed Black Box testing against multiple browsers and platforms including mobile applications


Middle Tennessee State University Healthcare Informatics M.Sc. 2020 - 2023

University of Nigeria Nsukka B.Sc. Public Administration 2005 - 2009


Scrum Master Certification

Test Center Administrator Certification

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