Customer Service Sales
Resume:
Personal Data
Name
AMINA BIOTTONG LUNGBUS
Nationality
FILIPINO
Height: 5'2
Address
Mahmoura
Doha Qatar
Mobile No.
Email Address
************@*****.***
Career Objective .
Seeking a professional Mid-Level opportunity where my background presentation, work experiences and interpersonal skills can develop and use in a way that yields benefits in the organization.
Fully utilized my working qualifications; to pursue a long term career with established and well reputed industry where I could impact and empowered my professional ability.
Educational Qualifications
I. College Level: AMA Computer Learning Center (Philippines) Course : Associate in Computer Secretarial
Academic Scholar (1998-2000)
II. High School Level: Academic Awardee
Computer Skills & proficiency
Microsoft Software Applications including MS Outlook, MS Word, MS Excel, MS Powerpoint and related MS programs
Internet Explorer
Training Attended l Certificate
Effective Communication
Sales and Retail
Cashier Customer Service
Received Certificate BEST CASHIER in June 2010 - Home Centre - Abu Dhabi, UAE
Good in communication skills, team player, hardworking and versatile.
Moderate in Arabic speaking, reading, and writing.
Sincere, detrmined and positive towards duties and responsilities.
Possess' ability to inspire and to motive others.
Strong analytical, problem solving & organizational abilities with a flexible & detailed oriented attitude.
Innovative preofessional with ability to upgrade and put into application with new ideas and concepts.
Able to work in deadlines
W O R K E X P E R I E N C E S
I. AMWAL TOWER - ( West bay)
Position: RECEPTIONIST - DOHA, QATAR - (JAN. 2019 - Dec. 2019)
> Smiling and greeting to the visitors / Clients
> Take the ID and enter in the logbook for future references
> Making emails or correspondence
Skills and Strengths
> Receiving some complaints from the tenant and report directly to the maintenance team
> Making announcement in the building before starting the Fire alarm preventive maintenance work
> Sending weekly and monthly report to the maintenance manager
> Montly inventory for the items/ materials that has been used inside the tower/ building with assistance of maintenance team II. SIDRA MEDICINES RESEARCH
Position: RECEPTIONIST - DOHA, QATAR - (AUGUST 25,2017 - Dec. 2018)
>Gave Patients outstanding support by understanding their needs and recommending the right and checking always the expiry date of the requested items
>Completed all cleaning, stocking and organizing tasks
>Maintained records, organized inventory reports of the store
>Manage retail staff, including cashiers and people working on the floor
>Ensure merchandise is clean and ready to be displayed
>Handle Patients questions, complaints, and issues
>Assist the Patients in selecting items/services, answer questions and check for stock and availability
>Identify complex problems and review related information to develop and evaluate options and implement solutions.
>Ability to listen to and understand information and ideas presented through spoken words and sentences
>perform inventory of the whole store which may involve the counting or checking of stocks III. AL ASHOM MANPOWER RECRUITMENT - 1 year
Position: SECRETARY - DOHA, QATAR
Nasser Al Misnad Street,Al khor, Qatar ( AUG. 2016 - AUG 15, 2017)
> Prepare and manage correspondence, reports, and documents
> Assist with employment process( callbacks, scheduling interviews, maintaining current applications
> Dealing with customers inqiury through phones regarding manpower recruitment
>Prepares Employment Contract
>Acts as General Managers representative for any legal appointments whenever necessary financial information.
>Financial informations in office expenses, staffs, clients, etc. IV. HOME CENTRE GULF L.L.C - 5 years
(Abu Dhabi, United Arab Emirates)
Position: Assistant Head Cashier / Customer Service (MARCH 2006 - JAN. 2012)
>Monitor and oversee the work of the team on a day to day basis.
>knowledgeable with showroom display, merchandising and set up of furniture and accessories.
>Handle Customer problems and inquiries (credit card, credit note, & refunds)
>Provide on job training to new employees.
>Balances Cashiers at the end of the shifts, makes adjustments as needed.
>Prepares the bank deposit and sales report.
>Communicate with the concerned departments in order to verify count variances. V. Skyworld Business Merger Inc. (4 years)
Manila, Philippines
Position/s: Receptionist/Secretary (MAY 2004- FEB. 2006 and OCT. 2013 to MAR. 2016)
>Manage emails.
>Assisting the team with recruitment projects as required.
>Providing general administrative support to HR department in recruitment
>Drafting memos, emails, etc. in response to queries, complaints and requests.
> Assist recruitment specialist in screening eligible candidates.
>Maintain good relationship with all candidates, employees, and corporate clients. VI. HELAL PHARMACY - ( 2 years)
Manila, Philippines
Position/s: Cashier / Supervisor (AUG. 2002 - SEPT. 2004)
> Manage retail staff, including cashiers and people working in the floor.
> Formulating pricing policies
> Ensure pricing is correct
>Monitoring of expiry dates for all the medicines.
> Work on store displays.
Contact this candidate