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Customer Service Office

Location:
Santa Rosa, CA
Posted:
January 14, 2020

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Resume:

Tatiana Chavez

707-***-****

**** ****** ***** ******* ****, CA 94928

adba1p@r.postjobfree.com

Objective

To provide the company with the best quality work I can give using my years of experience and great communication skills.

Skills & Abilities

Bilingual/fluent in both English & Spanish (writing as well), 5 yearsā€™ experience working in a health center, calling center, Microsoft, email communications & in person customer service.

Experience

2012 ā€“ 2017

Rohnert Park Health Center

Dental Patient Coordinator

Dentrix, scheduling appointments, high quality customer service, answering a high volume of calls & returning calls in a timely manner, translating English to Spanish, working in fast pace environment, entering & handling transactions/securing end of day deposit, going over treatment plans, conducting treatment consults with patients, handling referrals & following up with them, following up with patient requests/questions in a timely manner, faxing, Microsoft Office, Excel, Word, Outlook, training new employees, use of ECW.

2010 ā€“ 2012

Payless Associate

Cashier/Key Carrier

Customer service, working independently & as a team, cashier, securing deposit and closing store independently, maintaining store organized, stocking new shipment, training new employees.

Education

Empire College

2010-2012

Business Office Administration

Rancho Cotati High School

Graduate of 2010

High School Diploma

Volunteer Experience

Community Action Partnership 2010-2012



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