**** ****** ***** ******* ****, CA 94928
To provide the company with the best quality work I can give using my years of experience and great communication skills.
Skills & Abilities
Bilingual/fluent in both English & Spanish (writing as well), 5 years’ experience working in a health center, calling center, Microsoft, email communications & in person customer service.
2012 – 2017
Rohnert Park Health Center
Dental Patient Coordinator
Dentrix, scheduling appointments, high quality customer service, answering a high volume of calls & returning calls in a timely manner, translating English to Spanish, working in fast pace environment, entering & handling transactions/securing end of day deposit, going over treatment plans, conducting treatment consults with patients, handling referrals & following up with them, following up with patient requests/questions in a timely manner, faxing, Microsoft Office, Excel, Word, Outlook, training new employees, use of ECW.
2010 – 2012
Customer service, working independently & as a team, cashier, securing deposit and closing store independently, maintaining store organized, stocking new shipment, training new employees.
Business Office Administration
Rancho Cotati High School
Graduate of 2010
High School Diploma
Community Action Partnership 2010-2012