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Customer Service Office

Santa Rosa, CA
January 14, 2020

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Tatiana Chavez


**** ****** ***** ******* ****, CA 94928


To provide the company with the best quality work I can give using my years of experience and great communication skills.

Skills & Abilities

Bilingual/fluent in both English & Spanish (writing as well), 5 yearsā€™ experience working in a health center, calling center, Microsoft, email communications & in person customer service.


2012 ā€“ 2017

Rohnert Park Health Center

Dental Patient Coordinator

Dentrix, scheduling appointments, high quality customer service, answering a high volume of calls & returning calls in a timely manner, translating English to Spanish, working in fast pace environment, entering & handling transactions/securing end of day deposit, going over treatment plans, conducting treatment consults with patients, handling referrals & following up with them, following up with patient requests/questions in a timely manner, faxing, Microsoft Office, Excel, Word, Outlook, training new employees, use of ECW.

2010 ā€“ 2012

Payless Associate

Cashier/Key Carrier

Customer service, working independently & as a team, cashier, securing deposit and closing store independently, maintaining store organized, stocking new shipment, training new employees.


Empire College


Business Office Administration

Rancho Cotati High School

Graduate of 2010

High School Diploma

Volunteer Experience

Community Action Partnership 2010-2012

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