Customer Service Mechanic
Resume:
MOHAMMED
ASIF
Contact
Address:
Aziziya, Doha-Qatar
Phone:
Email:
************@*****.***
EDUCATION
Secondary School
Certificate-2012
Provisional National
Trade Certificate-ITI -
2013
Intermediate-2014
Personal Details
Passport: P3937799
Marriage Status: Single
Visa: Employment Visa
QID:
Objective
Hardworking and highly skilled mechanic with a history of quality work in the automotive industry for the past 3 years. Commitment to following the standards of the dealer and the manufacturer when completing repair or maintenance work. Strong capability of diagnosing complex problems and proposing viable and affordable solutions. Dedication to providing excellent customer service when communicating with clients about their vehicles.
Skill Highlights
Outstanding depth of mechanical knowledge and
understanding of automotive systems and parts.
Strong skills in using diagnostic computer technology in vehicle repair and maintenance work.
Commitment to delivering excellent customer service and helping people understand the complexities of their vehicles
Proven critical thinking skills and an ability to solve difficult problems and come up with unique approaches to make a fix or improve a situation.
Solid comprehension of quality control and the process of ensuring parts and repair work are up to the standard of the manufacturer and customer
Experience
DIESEL MECHANIC 25-Aug-2016 to 24-Aug-2018
Telangana State Road Transport Corporation, India
Complete recommended maintenance service for customers’ vehicles, including oil changes, tire rotations, fluid checks and tune-ups.
Discuss vehicle problems with customers and recommend possible solutions with a detailed breakdown of the steps and costs of parts and labor.
Ensured the work area was kept tidy by removing debris and unused supplies and cleaning up spills promptly.
MECHANIC-TRAINEE (Semi-Skilled) 14-Apr-2019 to 03-Oct-2019 Ashok Leyland-Automotive Manufacturer Private Limited, India
Installed new parts for vehicles getting major repair work done, including new engines, transmissions, brakes and other essentials.
Run vehicle diagnostic tests using computerized systems on engine performance, brake reliability and other operational components.
Reviewed customer feedback about a vehicle and examined specific systems to determine the cause of a malfunction in operation.
Mohammed Asif
Dated: 17-Dec-2019
Contact this candidate