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Employee Relations Manager

Pretoria, Gauteng, South Africa
March 12, 2020

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Full name: Belinda Elizabeth Cloete

Nationality: South African Citizen

ID: 721**********

Mobile phone: 073-***-**** or 083-***-****

LinkedIn URL:


2009 Industrial Psychologist

Professionally registered at the HPCSA. – Registration number PS 0109630.

2006 UNISA

Auditing II, Commercial Law II (additional subjects required for undergraduate degree by SAIPA to register as a Professional Accountant)

1998 University of Stellenbosch

Masters (M.Com) Industrial Psychology

Thesis: Successful trust relationship between superior and subordinate

1994 University of Stellenbosch

Honours B.Com Industrial Psychology.

Subjects: Ergonomics, Organizational Development, Consumer Behaviour, Psychometrics, Personnel Management, Industrial Relations

1993 University of Stellenbosch

Bachelor’s Degree (B.Com)

Subjects: Financial Accountancy, Tax, Industrial Psychology,

1990 Secondary School

Matriculated from Durbanville High School

Mathematics, Science, Biology, Accountancy, Afrikaans, English


November 2018 – current African Horizon Technologies

Office and HR Manager

-Ensure effective operation of the office by implementation of processes

-Act as an advisor to the CEO on all HR related issues

-Handling all HR matters in the office including performance management, recruitment and labour issues

-Reviewing and writing of new policies

-Ensuring effective structures are in place

-Implementation of the performance and development process

October 2007 – October 2018 AURECON (PTY) LTD

People Consultant (2013 – 31 October 2018)

-Implementation of local People strategies and tactics to address business needs in line with the global People direction.

-Responsible for providing operational support in line with People activities including the management of secondments, transfers and any other changes to employee conditions of employment.

-Advice and operational support provided to the business to achieve legislative compliance in relation to industrial and employee relations including providing recommendations, advice and support relating to investigations, discipline/termination of employees and managing complaints and grievances.

-Increase the understanding and effectiveness of leaders in delivering desired People outcomes via policy and process

-Support managers to ensure the successful on-boarding of all new and relocated employees in line with the Aurecon on-boarding process.

-Provide support and coaching to line managers on the performance and development process and how to have career discussions with their teams.

-Work on projects to improve the People Delivery processes

-Ensure the completion of the performance management process to ensure that employee performance and capabilities meet current and future standards

-Manage the employee exit process

-Support the recruitment and selection process

-Investigating and building a business case for assessments for recruitment and development

-Rolling out and implementing new/ revised People policies

-Trusted advisor to Management on all People related issues. First line contact regarding all people matters

Talent Development Consultant (2009 – 2012)

-Implement performance management program with key organizational goals

-Contributing to key People processes around career development and performance management

-Conducting psychometric assessments and feedback for development and recruitment purposes (MBTI, OPP, CPP, GRT2, CRTB2)

-Research on assessment batteries and recommending best practice assessments

-Job profiling - interview subject matter experts across different services and compile the job description

-Mentorship training and managing the program

-Assist in measuring and analysing Aurecon employee engagement and conducting workshops to implement action plans

Training and Development Manager (appointed in this role in 2007 before company restructured after mergers in 2009)

-Facilitating Individual development plans and career discussions

-Facilitate group sessions (Strengths Finder)

-Managing 360 evaluations system

-Coordination of training

-Bursary scheme – managing the selection process, assessments, interviews

-Workplace Skills Plan and Annual Training Report – managed the process, compiled all data, and statistics

-Responsible for BBBEE verification data on skills development section and all statistics related to skills development

-Research and development of modules for a graduate development program

-Assessments & feedback of participants in the Leadership Development Program as well as for selection and recruitment

-Completed industrial psychology internship at Aurecon under the supervision of industrial psychologist Chris Marais

1 August 2007 - 5 October 2007 Hope World Wide South Africa (now Olive Leaf Foundation) Assistant HR Manager

-Preparation of salary inputs

-Employment contracts

1 May 2003 - 31 July 2007 Jaco van der Merwe & Partners and C E van Dalen Accountants


-Full accounting function

-Preparation of financial statements,

-VAT, PAYE, personal tax

7 July 2003 - 30 April 2007 Jaco van der Merwe & Partners

Trainee Accountant

-Completed SAIPA articles and registered with SAIPA in 2007 as a Professional Accountant (SA),

-Corporate financial statements (cashbook, general journals, bank reconciliation),

-Personal tax calculations

-Statutory returns

June 1999 - Feb 2000 Exactocraft

HR Officer

-Interaction with the Union, responsible to ensure disciplinary hearings were conducted according to company disciplinary code and Labour Relations Act

-Responsible for correspondence to employees regarding human resources issues,

-Personnel administration

-Personnel statistics on Excel.

-Responsible for calculation of wage changes and accountable to ensure that the Financial Department implements relevant changes.

May 1998 - May 1999 Provincial Administration Western Cape

Assistant personnel practitioner

-Screening of curriculum vitaes and compiling shortlists of candidates for interviews

-Motivated the appointment of candidates

-Made suggestions regarding policy matters

-Investigated problem cases and found appropriate solutions.

-Calculated severance packages and medical boarding packages


Nelle Marais People Business Partner Aurecon 082*******

Jane Hazell HR Director at Aurecon previously 083*******

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