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Contact Details Customer Service

Location:
Cape Town, Western Cape, South Africa
Salary:
8000
Posted:
March 12, 2020

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Resume:

CURRICULUM VITAE OF ABONGILE BEYI

Abongile Beyi

**** ****** ****** ******

Samora Machel

Mitchells Plain

7785

083******* / 073*******

adb9sy@r.postjobfree.com

Nationality : South African

Marital Status : Single

Criminal Record : None

Health : Good

Linguistic Abilities : English (Speak, Read, Write)

: Xhosa (Speak, Read, Write)

: Afrikaans(Speak, Read, Write)

ID Number : 921**********

Current Occupation : Debtors Clerk at Kuyasa Fund

Availability : Immediately

SCHOOL QUALIFICATIONS

School : AMS Sityana high School

Highest Grade : Matric

Subjects : Xhosa, English, Accounting,

Business Studies, Economics,

Mathematics, Life Orientation

ADDITIONAL QUALIFICATION

School : College of Cape Town

Qualification : Business

Subjects : Introductory Accounting N4,

Management Communication N4,

Computer Practice N4,

Entrepreneurship and Business

Management N4

EMPLOYMENT HISTORY

DMJ Transports

Cabin Attendant: August 2013 – March 2014

Reason for leaving: End of Contract

Greeting passengers as they enter and exit the bus

Provide an exceptional level of customer service to passengers during their trip, while ensuring their comfort and safety, of course with a “happy and helping way” attitude

showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled.

serving meals and refreshments

checking the condition and provision of emergency equipment and information for passengers.

Kings Way College

Receptionist: May 2014 – October 2014

Reason for leaving: End of Contract

Serves visitors by greeting, welcoming, and directing them appropriately..

Notifies company personnel of visitor arrival..

Maintains security and telecommunications system

Resolve problems or complaints within scope of the work area.

Assist with any duties required by management in the quest for client service excellence.

Provide highest level of prompt and friendly client service.

Render services in mobile units where required.

Assist with any duties required by management in the quest for client service excellence.

Provide highest level of prompt and friendly client service.

Render services in mobile units where required.

The Kuyasa Fund

Debt Collection and Customer Service

: September 2015 – until Present

Improve debt recovery within the organization.

Ensure monthly age analysis and report to management on the progress within the debt unit.

Developed and maintain debt policy .

Process debt agreement & debt transactions .

Handle telephone enquiries.

Prepare transaction maintenance form.

Capture debt on debt suspense account .

Clear debt suspense account up to a nil balance monthly.

Maintaining debtors files and supporting documentation

Supply input to the annual budget process and highlight monthly fluctuations SKILLS AND KNOWLEDGE OBTAINED

Acting with the highest ethical standards, and always treating others fairly & with respect.

An approachable & professional manner.

Having a strong sense of urgency..

Effectively maintaining interpersonal relations & diplomacy with people..

A hands on individual who leads by example.

Public Finance Management Act, Municipal Finance Management Act, Debt Management policy, Treasury Regulations, Practice note and Batho Pele Principles

Communication: Presentation, writing essays and reports, conducting and writing minutes in meetings, and Contact Centre Competence.

Computer Literacy: MS Word, MS Excel, MS Access, MS Publisher, MS PowerPoint, MS Photo Editor, MS Outlook, Internet, BAS, Oracle, & GroupWise

Research: Conducting interviews for projects, research from libraries, and obtaining information from internet.

Time Management: Finishing tasks in time to meet deadlines. REFERENCES

Name : Nomasko Sibizo

Company :The Kuyasa Fund (Team Manager)

Contact Details : 021-***-****

Name : Nomangesi Gxekwa

Company : DMJ TRANS (Team Leader)

Contact Details : 021-***-****



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