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Service Software

Location:
Vasant Nagar, Karnataka, India
Posted:
March 12, 2020

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HITESH KUMAR GUPTA ~** YEARS OF EXPERIENCE IN SOFTWARE INDUSTRY

SR. PROJECT LEAD

Cell: +91-861-***-**** adb9se@r.postjobfree.com 89/2, Sapthagiri Springs, 206, BTS Layout, Arekere, Bangalore 560076 EXPERIENCE

SUMMARY

• ~15 years of IT industry experience in leading and delivering large-scale programs, complex solutions to drive technology transformation, defining requirements, program management and revenue growth by providing insights and solutions leveraging the AWS Cloud Services and Microsoft Technologies to meet application, infrastructure, and data modernization needs.

• Leading cross-functional team provide vision and governance to translate business objectives, delivery plans, POCs and drive engineering & product roadmap by astutely marrying technology/architecture to business needs.

• Expertise in managing and executing large programs, program management activities and processes like requirements gathering, prioritization, project planning, schedule & effort estimation, program execution, managing dependencies, risk management, quarterly business review, workload forecasting, staffing, work assignment, operations and lead entire life cycle of software development using agile practices till closure.

• Identify opportunities, define architecture, develop a risk assessment on related applications, develop execution plan, production deployment & CI/CD implementation.

• Forming team, leading and mentoring them in designing cloud-based solutions using AWS Serverless F/w and managing large cross-functional teams that includes Architects, Technical Managers, Consultants, Business Analysts, Executive/Stakeholders and Engineers.

• Complete ownership of the product development and end-to-end cloud deployment experience that includes architectural design sessions, work with distributed teams to solution design, develop proofs of concept in AWS competencies and external customer facing products, tool evaluation to meet business needs, and driving final project engagements.

• Project execution using agile software development practices to improve productivity, workplace efficiency, efficient delivery and release management.

• Leading delivery of onsite & offsite development teams. Collaborate to develop conceptual and detailed development plans, and work with internal and external teams to drive the plans to completion.

• Reviewing the software Architecture, design, code, ensuring the quality of product and involved in integration with deployment infrastructure to establish a continuous build and test cycle.

• Onsite work experience at USA (Boise) & Canada (Calgary). TECHNOLOGY • AWS Lambda, AWS AppSync, Amplify, GraphQL, AWS Secrets Manager, AWS Step Functions, Amazon – SQS, SNS, S3, API Gateway, Cloud Front, Cognito, DynamoDB, RDS, ElastiCache, Redis, and EC2, Infrastructure as Code, CI/CD Jenkins pipelines etc.

• Good knowledge on application architecture and a programming language like Typescript, Node.js, C#.Net, ASP.Net, and WCF service.

• Good knowledge on MS SQL Server, Oracle, PostgreSQL, Git, JIRA, TFS, Visual Studio, and Visual Studio Code.

PATENTS • Filed a patent on Common Management Framework Application#: 84358010 HP EMPLOYMENT

HISTORY

• At present working for HP Inc., Research Center, Bangalore, India, from Jan 2011 till date.

• Worked for Aditi Technologies Pvt. Ltd., Bangalore, India. from Apr 2005 to Jan 2011. AWARDS • Rewarded/Recognized on multiple occasions for outstanding leaderships, efforts and contributing significantly to the multiple programs by keeping all the stakeholders in sync and providing technical solutions and features within short timeframes.

• Awarded for developing a quick working prototype on FCT (Fleet Configuration Template) for device management and configuration.

• Mini improvement awards for presenting and implementing mini improvement ideas in HPPLS and EPR.

• Recognition by internal/external teams for the outstanding contribution and helping them to achieve their business objectives.

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EDUCATION • Bachelor of Engineering (B.E.) in Computer Science & Engineering from Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal, M.P., India. PROJECTS MPS SERVICE DELIVERY (MICROSERVICES – AWS SERVERLESS) HP Inc. Bangalore

Mar 2018 – Present

direct Managed Print Service (dMPS) and partner Managed Print Service (pMPS) solution comprises of several Microservices developed in Node.js + Typescript with Serverless Framework and is hosted on AWS platform. For any business UI requirement Angular 6.0, HTML/CSS is used to build front-end. For any BI requirement, we use PowerBI or Looker to generate dashboards.

• NEXT-GEN USAGE SERVICE

· Usage Service monitors and reports printer usage based upon data collections by various data collection agents (DCA) for HP and Non-HP printers. It also creates a fulfilment need (FFN) for supplies/consumables when level goes below a defined threshold.

· Next-Gen Usage Service is architected using microservice concepts to scale and grow independently. Enhanced algorithm and computation logic implemented to bring the service efficiency and automatically fulfil the need for supplies/consumables on time.

· This is comprised of multiple microservices: Usage Service Request Handler, Transformation Service, Usage Computation Service, Fulfilment Service, Monitoring & Error Reporting Tools, Device Event Messaging, Reassign Device GUID Messaging, Fleet Preference Messaging and Data Provider Service.

• BIG-X MPS DEVICE MAPPER SERVICE

· This microservice is developed to solve one of the HP business problems and extend the HP Managed Print Services to Big-X partners.

· Big-X partner has its own Service Provider, Customers and Asset Identification in Jet Advantage Management. All the data Big-X are collecting come to Usage Service with their Service Provider, Customer and Printer ids, not the MPS one. To fulfil supplies/service need collection should be processed with MPS fleet Ids (SP, Customer, Device Ids) hence this microservice is introduced to map the MPS ids and re-process the usage collection.

• MPS FLEET PUBLISHER

· MPS Fleet Publisher microservice is responsible for monitoring the Customer preferences, fleet changes in MPS asset management systems like K2, SNOW and then propagating those changes into downstream sub-systems. This service is also involved in the process for new Customer creation and the migration of Customers and their fleet onto the respective systems.

· This is comprised of multiple microservices: MPS Fleet Publisher, Device Connect, Customer Events, Device Events, Fleet Preferences Events. This service also has APIs for the consumer to pull the certain information from MPS system.

• ENABLEMENT SERVICE

· Enablement microservice provides a common API to retrieve entitlement and asset information from various source system like PrintAtYourService (PAAS), HPDirectMPS (K2), SNOW, Device Connect, ES/OS, SAP Hana etc.

• INCIDENT SERVICE

· The Incident Service collects and stores various “Incident” events that are generated by the Managed Print Services eco systems including K2 Event Publisher, JAM Publisher, JAM, NRD Monitor, Usage Service, SDS etc. These incidents can then be retrieved through a REST API.

• DOPPLER – AN ONBOARDING SYSTEM FOR CLOUD ENABLED PRINTER(S)

· Doppler App onboards customer’s cloud enabled printers to HP MPS system without installing HP JAMC at the customer location using Doppler App, thus enabling the device to send printer replenishment data to the HP backend.

· This is comprised of the following: Doppler App, Doppler Service, WPP Service, HP ID, ES, IS, JAM Publisher, Device Control Center, JAM, vJAMC, Action Center and other ISV’s systems.

• PERCEPTRON

· Perceptron is a BI analytical platform handles the wide datasets and provides predictive insights to help improve the supply efficiency, delivery efficiency, fine tune thresholds, unwarranted toner shipment, profitability etc.

• PMPS USAGE DATA TRANSFORMATION SERVICE

· This service is responsible for transforming usage collection pushed from various PMPS data collectors and push the transformed data into usage service for usage computations and automatic toner replenishment.

• SUPPLY MAPPING SYSTEM

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· Supply Mapping System a new application that allows for rules to be created that override current system defaults, that allows us to send a different type of consumables to the customer for specific devices and device types. This system is comprised of:

· SMS Administrative UI that allows the easy creation, viewing and reporting of rules in the SMS

(Supplies Mapping System) application.

· Supply Mapping Service which uses drools engine for rules application and override system defaults consumables.

• MPS AUTHORIZATION PLATFORM

· MPS Authorization platform is used for integration with HP authentication platform and provide authorization (RBAC) for various applications for backend calls and service to service integration. This solution is being built on AWS as a serverless module with APIGEE to support routing.

• K2-PUSH SERVICE

· K2-Push system is responsible for monitoring the MPS Asset Management System for certain changes and then propagating those changes to various MPS eco systems. K2-Push is also involved in the process for new Customer creation and the migration of Customers onto JAM.

· This is comprised of multiple microservices: K2 Event Publisher, JAM Publisher, Device Connect, JAM, Customer Events, Device Events and Fleet Preferences Events. Technology • AWS Serverless Computing, AWS Lambda, Amazon Messaging using SNS/SQS, S3, API Gateway, CloudWatch, Elasticsearch, ElastiCache, Redis, Cognito, DynamoDB, RDS, PostgreSQL, MS SQL, Oracle, AWS Secrets Manager, AWS AppSync, GraphQL, AWS Monitoring, AWS ECS, Amplify, Node.js, Typescript, Electron Framework, Java, Tomcat Server, Looker, Angular 6.0, HTML/CSS, POWER BI

Responsibilities Responsible for direct Managed Print Service (dMPS) and partner Managed Print Service

(pMPS) solution development and transformation.

Creating an E2E architecture, program strategy alignment, creating prioritized backlog, technical feasibility & due diligence, work with geographically distributed teams to solution design, requirements gathering, develop POCs, derive cost & schedule, implementation plan, developing a risk assessment on related applications and ensuring delivery commitments.

Communicating design overviews to executive and technical management.

Manage the program, prioritization, project planning, dependencies and project execution using agile software development practices and release management.

Understand the requirements from different stakeholders, analyze and translate the same into technical requirements.

Forming team, leading and mentoring them in designing AWS Cloud-based solutions.

Co-ordinate with stakeholders, streamline processes and lead delivery of onsite & offsite development teams.

Adhere to HP’s software development guidelines, security and go through SRS process.

Reviewing the software design, code, and ensuring the quality of product.

Integrate with deployment infrastructure to establish a continuous build and test cycle. ENTERPRISE APPLICATIONS – MICROSOFT TECHNOLOGIES

HP Inc. Bangalore • HP JET ADVANTAGE SECURITY MANAGER Nov 2015 – Mar 2018 · HP Jet Advantage Security Manager is a set of software tools that enable the smart and effective configuration of a printer’s security attributes by guiding the administrator on key choices and interdependencies between the device’s functions (e.g. printing, scanning, fax, digital sending, etc.) and security configuration settings.

· It provides an easy-to-use tool for the creation, monitoring and compliance checking of printer security policies. Often security setting can impact the ability for printer to work effectively in a customer’s environment, with this in mind HP JASM’s advanced guided policy creation process has been designed specifically to help the user understand the impact of applying a given security setting.

· HP JASM can be used to monitor the security setting of a fleet of printers, quickly identifying printers out of compliance with the appropriate security policy. Finally, it provides an easy to use mechanism for Print administrators to change a printer’s configuration to be compliant with a security policy.

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Technology • Web API, WCF, C#, .Net Framework 4.5/4.6.1, Log4Net, MS Unit Testing Framework, SNMP, LEDM, REST, WS*, TFS, My SQL, Angular JS, Microsoft Windows 7/8/10, Windows Server 2000/2008/2012, AWS Lambda, API Gateway, EC2, Typescript etc. Responsibilities Creating cloud-based architecture proposal for next-gen HP JASM and develop POCs in AWS competencies.

Architecting & designing the application and provide viable solution to business problems.

Co-ordinate with stakeholders, streamline processes, understand the requirements from different stakeholders, analyze and translate the same into technical requirements.

Manage the program, prioritization, project planning, dependencies and project execution using agile software development practices and release management.

Leading and mentoring development team.

Design and implement the printer policies, management APIs etc.

Reviewing the software design, code, and ensuring the quality of product.

Adhere to HP’s software development guidelines, security and go through SRS process. HP Inc. Bangalore • HP FLEET MANAGEMENT SUIT (aka JET ADVANTAGE MANAGER) Jul 2013 – Oct 2015 · Fleet Management Suit provides a scalable, cloud-based platform that enables HP Managed Print Services (MPS) and Partner Managed Print Services (PMPS) personnel to discover network connected devices in their managed environments and manage operational policies on these devices. The user interface (UI) uses web standard technologies to provide a clean, responsive experience and to support a wide range of devices and browsers.

· FMS is a cloud-based solution hence, most device management tasks are not performed in real time. Instead, users submit requests that are queued up and executed by the application the next time it communicates with the device.

· Customers must install a lightweight JAM Connector (JAMC) on their internal network to enable FMS to communicate with and securely manage devices through the firewall.

• DEVICE ABSTRACTION TIER (DAT)

· DAT is a library which abstracts the complexity of communication with various types of devices and provides a unified interface for the client application to perform get/set operations using MCO.

· This can perform all possible operations on devices using various protocols like SNMP, LEDM, REST, WS*, HTTP, OXPd etc.

Technology • Web API, ASP.Net, C#, .Net Framework 4.0/3.5, MVC4, Log4Net, RabbitMQ, MS Unit Testing Framework, SNMP, LEDM, REST, WS*, TFS, Oracle, My SQL, XMPP, Angular JS, Microsoft Windows 7/8/10, Windows Server 2000/2008, AWS EC2. Responsibilities Creating architecture proposal and work with geographically distributed teams to solution design, requirements gathering, develop POCs, implementation plan and developing a risk assessment on related applications.

Co-ordinate with stakeholders, streamline processes, understand the requirements from different stakeholders, analyze and translate the same into technical requirements.

Manage the program, prioritization, project planning, dependencies and project execution using agile software development practices and release management.

Design the various features for fleet management system, implement Credential Profile Management features, implement the printer policies, Management APIs.

Leading and mentoring development team.

Reviewing the software design, code, and ensuring the quality of product.

Adhere to HP’s software development guidelines, security and go through SRS process. HP Inc. Bangalore • HP ENDPOINT RESPONDER – A PRINTER SIMULATOR Jul 2012 – Jun 2013 · End Point Responder (EPR) is a software application that can be used to record the physical printer characteristics into a file and simulate printer from the recorded profile, which management software applications can use for their testing.

· This provides a way to configure the device instance to cater to different tests of the products. EPR is a WCF service that can be hosted as a console application.

· It contains interfaces to create devices, get data, set test data, schedule and trigger events and discover device instances.

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· EPR supports Oz (SNMP), LEDM (REST), JEDI (WS*), OXPd, EWS page and Discovery protocols. EPR can record and create multiple instances of recorded profile which can be used by printer management applications for performance and scalability testing. Technology • WCF, C#, .Net Framework 4.0/3.5, Log4Net, MS Unit Testing Framework, REST, SNMP, LEDM, WS*, WS Discovery, OXPd, Protocols, Sharp SNMP Library, TFS, Microsoft Windows 7, Vista, Windows Server 2000/2008.

Responsibilities Creating E2E architecture and design of the system.

Understand the requirements from different stakeholders, analyze and translate the same into technical requirements.

Design and implementation of multiple protocol support in a single IP and multiple instance support in a box.

Manage the program, prioritization, project planning, dependencies and project execution using agile software development practices and release management.

Design and implement the protocol specific features, APIs to manage the simulated instances.

Submitted two technical papers on this product which got selected in major HP technology fests.

Leading and mentoring development team.

Reviewing the software design, code, and ensuring the quality of product.

Adhere to HP’s software development guidelines, security and go through SRS process. HP Inc. Bangalore • DIAGNOSTIC TOOL – KNOW PROBLEM Feb 2012 – Jun 2012 · Diagnostic tool named as “Know Problem” which diagnoses the targeted application and lists out the problem(s) with recommended possible solutions. “Know Problem” is a tool that is perfectly designed to address problems depicted in the problem description section.

· It is just a single click application that scans through the system and looks for any issues with the targeted application. It diagnoses a given application on different areas like Installation files, folder structure, registry, configuration files, permissions, ports etc., and lists the status of each of them. Based on the diagnosis results, user can take appropriate rectifying actions and get rid of the problem without contacting the support team.

· It is a plug-in based model and can be leveraged for use in other applications. The plug-ins developed currently covers most of the application areas and new plug-ins can be added with no or little effort.

Technology • C#, .Net Framework 4.0/3.5, Log4Net, MS Unit Testing Framework, TFS, Microsoft Win 7, Vista, Windows Server 2000/2008.

Responsibilities Creating E2E architecture and design of the system.

Understand the requirements and identify the areas of problems to be diagnosed and design plug-ins accordingly.

Manage the program, prioritization, project planning, dependencies and project execution using agile software development practices and release management.

Design and implementation of various plugins.

Submitted a technical paper on this tool which got very good review ratings in HP Global Tech Meet called “TechCon”.

Leading and mentoring development team.

Reviewing the software design, code, and ensuring the quality of product.

Adhere to HP’s software development guidelines, security and go through SRS process. HP Inc. Bangalore • HP PRINT LICENSE SERVICE

Jul 2011 – May 2012 · HP Print License service (HPPLS) is a WCF service wrapping FlexNet Server. It provides stateful licensing functionality to the consuming application.

· This provides a set of REST APIs which can be accessed by consuming application. It supports High Availability. Currently Flexera supports high availability (HA) using three server redundancy mechanisms. The configuration is simple and external. Three-server redundancy is designed to provide hardware failover protection only and does not provide load-balancing. This behaves like Flexera and works on three server redundancy mode. Technology • WCF, C#, .Net Framework 3.5, Flexera, Log4Net, MS Unit Testing Framework, FxCop, TFS, Microsoft Win 7, Vista, Windows Server 2000/2008.

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Responsibilities Creating architecture and design of the system.

Design and implement the security features in HPPLS.

Understand the features of Flexera and its usage.

Design and implement the licensing APIs as per HP’s print licensing strategy.

Participate in integrating HPPLS with the HP’s products.

Design and implementation of High Availability (HA)

Writing unit and integration tests for HPPLS APIs

Project planning, effort & schedule estimation, and project execution using agile software development practices and release management.

Leading and mentoring development team.

Reviewing the software design, code, and ensuring the quality of product.

Adhere to HP’s software development guidelines, security and go through SRS process. HP Inc. Bangalore • HP DEVICE SIMULATOR

Jan 2011 – Jul 2011 · Device simulator is an application that can be used to create simulated print device instances to test the products against. It provides a way to configure the device instance to cater to different tests of the products.

· This is a WCF service that can be hosted as a windows service. It contains interfaces to create devices, set test data, events and configurations. It supports SNMP, LEDM and JEDI devices. It can create multiple instances which can be used for load and performance testing. Audit trail is provided to help in transaction tracking.

· Device simulator also provides interface to trigger events and notify clients. Technology • WCF, C#, .Net Framework 3.5, SQL Server 2008, Log4Net, SNMP, LEDM, WS* Protocols, Tortoise SVN, Microsoft Windows 7, Vista, Windows Server 2000. Responsibilities Understand the requirements and map to printer behavior.

Understand the protocol specific characteristics and come up with scenarios to have complete coverage.

Project planning, effort & schedule estimation, and project execution using agile software development practices and release management.

Design and Develop the application for the same

Leading and mentoring development team.

Reviewing the software design, code, and ensuring the quality of product.

Adhere to HP’s software development guidelines, security and go through SRS process. National Financial

Partners (NFP)

Austin, Texas U.S.A

Jul 2010 – Jan 2011

• ADVISOR COMPLETE – REP HIERARCHY

· NFP Firms offer asset management, including alternative investment resources, and wealth and income planning to NFP Firm clients through our objective, open-architecture approach to product and service deployment and relationships with financial product manufacturers. Technology, infrastructure, marketing, and intellectual capital resources support advisors' ability to grow with clients by customizing their financial strategy over the life of the client relationship.

Technology • C#, ASP.Net, WCF, .Net Framework 3.5, AJAX, Java Script, Telerik, HTML, Microsoft SQL Server 2008, Team Foundation Server, Digite, Microsoft Windows 7. Responsibilities Understand the requirements given by the client and translate them into technical spec.

design and develop the application for the same.

Leading and mentoring technical team, effort & schedule estimation.

Reviewing the software design, code, and ensuring the quality of product. National Financial

Partners (NFP)

Austin, Texas U.S.A

Jun 2010 – Jul 2010

• PROJECT PORTFOLIO PRIORITIZATION

· Project Portfolio Prioritization is a management tool designed to help an organization to view information about all its projects, plan a release, prioritize project related activities according to certain criteria, such as strategic value, estimated task effort, hours availability, cost etc. This tool helps to view high level release plan and deeper understanding of collection as a whole. Technology • C#, ASP.Net, .Net Framework 3.5, AJAX, Telerik, Java Script, Microsoft SQL Server 2008, Team Foundation Server, Digite, Microsoft Windows 7.

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Responsibilities Understand the requirements given by the client and translate them into technical spec.

design and develop the application for the same.

Leading and mentoring technical team, effort & schedule estimation.

Reviewing the software design, code, and ensuring the quality of product. New England Center

for Children (NECC),

Inc. Southborough,

Massachusetts U.S.A

Feb 2010 – May 2010

• AUTISM CURRICULUM ENCYCLOPEDIA

· Autism Curriculum Encyclopedia (ACE) is a web-based application to equip teachers and instructive staff to manage students, impart education curriculum, monitor and track their progress. The solution previously existed in several applications developed using older technologies.

· The vision is to productize ACE to facilitate selling the software both as a service (SaaS) and as a product to other schools and learning institutions. The objective of this exercise is to move the current Curriculum Encyclopedia to the new platform making enhancements in usability and user experience and provide enhanced reporting capabilities. Technology • C#, ASP.Net 3.5, IIS 7.0, WCF, SQL Server 2008, SSRS, jQuery, Digite, VSS, Microsoft Windows 7, Microsoft Windows Server 2008.

Responsibilities Requirements analysis and knowledge transfer of the existing product from the client.

Re-architect all the existing applications and consolidate into a single product.

Project planning, effort and schedule estimation. OpenText/Captaris,

Inc. Bellevue, WA

U.S.A

Mar 2008 – Jan 2010

• OPENTEXT WORKFLOW / CAPTARIS WORKFLOW (AUTOMATING BUSINESS PROCESSES)

· Open Text Workflow software provides the capability to automate document-centric business processes by using the latest workflow methods and technology. It is an easy, flexible, and integrated workflow solution for organizations adding business process management to Microsoft environments, offering benefits to each group of users, including information workers, software designers, business managers, and systems administrators, thereby enabling dramatic improvements in productivity, accountability, and compliance. Business analysts can use Workflow Wizards, simulation module and business activity monitoring tools to run a more efficient business operation.

· Open Text Workflow is tightly integrated with Microsoft products such as Microsoft Office SharePoint Server 2007, Microsoft Office InfoPath 2007, Microsoft Office Outlook 2007, Microsoft BizTalk Server 2006 and the Microsoft .NET Framework 2.0/3.0, so users can manage individual work tasks within familiar Microsoft programs. Workflow also integrates with Open Text Right Fax and Open Text Alchemy to provide complete document automation solutions.

· Open Text Workflow provides secure and efficient User experience with Roles Assignments, Task List enhancements for the Windows and the Web user. In addition, Key Performance Indicators are viewable and manageable in the Task List and the Custom Workstation presentations. The Open Text Workflow Simulator 2.1, based on Microsoft Windows Workflow Foundation, empowers Business Process Analysts to perform “what-if” scenarios to improve and optimize processes and anticipate Return-on-Investment (ROI). Technology • C#, ASP.Net, AJAX, IIS 6, IIS 7, SQL Server 2005/2008, .Net Framework 2.0/3.5, SharePoint 2007

(MOSS), AJAX, OLAP (SSIS, SSAS), VSIP (Visual Studio Integration), Outlook Integration, Exchange, .Net Remoting, .Net Framework 2.0/3.5, Install Shield, NUnit, NAnt, Cruise Control, HTML, Java Script, Infragistics, Perforce, JIRA, TrackWeb, Microsoft Windows 7/Vista/XP, Microsoft Windows Server 2003/2008.

Responsibilities Provide technical support, professional services, service releases and hot fixes.

Mapping requirements and providing best design/solution to fit in the business requirements.

Preparation of code/design review checklist.

Worked on Install Shield 2008 to create Workflow installer.

Coordinate with client stakeholders for status updates and unblocking issues.

Responsible for end-to-end product development and enhancement.

Triage with the support team and identify critical bugs for subsequent releases.

Participate in SQA process audits and ensure team adherence to SQA Process.

Project planning, effort and schedule estimation and leading technical team. Captaris, Inc. • ALCHEMY FILE CONNECTOR

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Bellevue, WA U.S.A

Mar 2007 – Mar 2008

· Open Text Alchemy File Connector (AFC) is a Microsoft Windows Explorer based application, facilitates document management, and most of the functions are in line with the Windows Explorer behavior. It acts as an electronic document cabinet, or a document repository, where you can securely file and find every document, no matter what its original source is. Be it Mainframe reports, Microsoft Office documents, Adobe Acrobat documents, or mails; Open Text Alchemy File Connector manages all types of documents. The best part of the Open Text Alchemy File Connector is that it can be accessed seamlessly. File Connector Client helps you to add documents, view and modify the contents of the documents, control access to the documents, and search for the documents using Windows Explorer.

· AFC has two main components:

Alchemy File Connector Server - It provides access to databases as a web folder and allows you to access the databases using Windows Explorer. It avoids requirement for any custom interfaces to access the databases.

Alchemy File Connector Client - It allows you to view, manage, and search your documents and folders that are stored in AFC



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