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Customer Service Manager

Location:
Lagos, Nigeria
Posted:
March 12, 2020

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Resume:

PRISCILLA MATTHEW

No **, Idowu Williams Street, Iju shaga Lagos State

Tel: 080********, 080********

Email: adb9ot@r.postjobfree.com

BIO DATA:

Date of Birth: October 15th, 1993

Sex: Female

Marital Status: Single

State of Origin: Edo State

L. G. Area: Etsako East

Religion: Christian

Nationality: Nigerian

Language Spoken: English, Hausa and Yoruba

CAREER SUMMARY

Highly skilled individual seeking a position with a company that will enable the use of my procedural knowledge and technical proficiency pertaining to project quality and execution. A goal-driven professional who is passionate about providing results alongside a team and excels at collaborating with team members to solve issues, devise creative solutions, ensure smooth sailing and strives to exceed expectations daily with ability to drive through challenges and work towards successful accomplishment of organization’s objection. To work in a merit driven and strategically focused organization with long term objective of driving an outstanding and rewarding career.

SKILLS

*Excel in teamwork environment.

*Research Skills.

* Strong work ethics.

*Active listening and critical thinking skills.

*Possess excellent presentation and organization skills.

*Excellent communication skills.

*Strong communication and logistic skills that include planning and clear delegation of duties.

*Implement programs and ensure all employees are in line.

WORK EXPERIENCE

Oct,2017 – May,2018 Outcess solution Nigeria limited, Lekki Lagos state.

*Assisted in creating clear outcome for each individual project with management in order to have a strong focus on company profitability and customer satisfaction.

*Giving special attention to individual team member’s talents and capabilities.

Mar,2019 – Mar,2020 National Youth service corps (NYSC)

Max International, Ikeja Gra, Lagos state.

*Take payment information and other pertinent information such as addresses and phone numbers.

*Work with customer service manager to ensure proper customer service is being delivered.

*Inform customer of deals and promotions.

*Place or cancel orders.

*Close out or open call records.

ACADEMIC QUALIFICATIONS

2014 – 2017 Ambrose Alli University, Ekpoma Edo State.

Chemistry (B.Sc.) Ed.

2007 – 2010 Federal Government College, Kano.

Senior Secondary certificate Examination (SSCE).

1998 – 2007 Epic Academy Nursery and Primary School, Kano state.

Primary School Certificate.

ACTIVITIES AND INTEREST

*Travelling

*Community/Volunteer Work.

*Exploring new ideas.

REFEREE

MRS PATIENCE UMOLE

Assistant General Manager,

Max International Nigeria,

Ikeja Gra, Lagos,

070********.



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