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Customer Engineering

Chennai, Tamil Nadu, India
March 12, 2020

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T. Ramesh

Mobile: +91-893******* ~ E-mail:


To applymy knowledge and skills to work dynamically towards the growth of theorganization as well as to learn more and develop my skills to understand the existing situation and utilize the availableopportunities towards the progress, development and growth of theorganization and also to enrich my abilities and myself.


BTech in Electronics and Communication Engineering from SRM university Kattankulathur - 603 203 (2013-2017).

Diploma in Electronics and Communication Engineering with 87% from M.A.R. Polytechnic College Viralimalai-621316 (2010-2012).

HSC with 65% from St. Joseph’s College Higher Secondary School, Trichy-620002 (2008-2010).

SSLC with 76% St. Joseph’s College Higher Secondary School, Trichy-620002.

Career Path

Yusen logistics India Pvt ltd Dec 2018 - Oct 2019

Operation Executive

Responsible like Inbound, Outbound, Inventory, Administration and Manpower Handling.

Receiving material from GoodPack customers for customer requirement.

We are using Gems application for Inbound, Outbound and Damage scanning process.

Once Goods received then moved to sorting operation. Once sorting completed goods segregated by good and damage.

Damage goods will be starting scanning process using GEMS application for damage claim process.

Starting segregation process for good containers like Foods, automobile and other customer.

Need to check Quality check points for goods based on customer wise using Quality check list.

Goods moved to washing and repairing process. Once completed goods moved to ready for dispatch.

Unrepairable goods and damage goods kept in separate place. Following with customer for dispatching damage goods.

Following with customer for dispatching good containers to GoodPack customer.

Customer will confirm own transportation (Yusen) for dispatch. If own transportation following with Yusen transportation team for vehicle placement and transportation payment details sending to customer.

Generating E-way bill and LR copy for Outbound process.

Flex (Flextronics) India pvt ltd May 2017 –July 2018

Jr. Executive - Warehouse operation

Responsible for inventory accuracy, location accuracy and 5S.

Detailed data assortment of incoming inventory.

Issuing & receiving of materials through system.

Reconciliation the physical stock with system stock.

Ensured material was sent to production in a timely matter to ensure production wasn’t impacted.

Reported daily KPI including FIFO accuracy, Kanban process, and cycle count accuracy.

Used Baan (ERP) for multiple function to include inventory transactions, reports and daily queries.

Knowledge of Kanban process.

Keeping records of stock inventory (warehouse to production) related to the warehouse.

Allocate manpower for warehouse operation.

Co-ordinate with buyer and planning team for material requirement.

Co-ordinate with production team, wip team and planning team for production plan.

We will arrange material for production using Baan ERP system.

Co-ordinate with planning team for urgent material requirement and alternate material.

Follow-up with wip team for production requirement.

Baan is simple ERP system, planner will release production requirement through Baan similarly we will generate pick-list and pick the material using RF guns.

Ensure daily production plan with planning team, similarly weekly and monthly.

Preparing reports like down time report, KPI, kitting report.

Ensure stock adjustment using Baan (ERP) system.

UT Worldwide (India) Pvt Ltd, Chennai. (C/O Ford India Pvt. Ltd) from Feb 2014 to April 2017

Warehouse & logistics operation (Air/ Ocean)

Responsible for Receiving & Dispatch activities.

Receiving Materials from Ford and their Suppliers, Checking packing quality of the materials, checking invoice, staging materials and repacking materials.

Verifying invoice with EASN in CMMS3 (ERP), inbound transaction in CMMS3 (ERP), pasting labels to track the materials, Preparing and Maintaining Inward register in MS Excel.

Segregating materials based upon dock codes and country wise in vanning lane.

Coordinate with Export Distribution Team, SCM and customers regarding material requirement.

Follow-up with FORD EDC, SCM and Asia Pacific Packaging team for problematic receipts.

Handling Ocean/Air Shipments for Thailand, Vietnam, Russia, Brazil, China & Germany.

Coordinate with Export Distribution Team, SCM, CHA and customers regarding material requirement.

Initiate shipping process as directed by client and respective customer (Air/Sea Shipment).

Follow up with Freight forwarder to have vehicle reported as per the agreed cut-off timings.

Make the LCL/Air shipment pick up vehicle request with Freight Forwarder.

Coordinate with CHA for physical container / pick up vehicle arrangements for Export shipments.

Ensure vessel sailing schedule is adhered to for planning the containers and the same is updated to the operations team and customer.

Ocean shipment we have to dispatch for as per customer requirement.

Meantime we have to send the container and vessel details to our customer.

Co-ordinate and respond to the queries raised by the client, customer, CHA, Freight forwarder and Liners.

Once completed the stuffing we share to dispatch details and coordinate with CHA for customer clearance, Vessel sailing, Vessel arrivals.

Preparing Reports like Dashboard reports (Daily), KPI reports (Weekly) and Share of business reports for CHA (Daily).

Ensuring that all documentation is filed as per operational and company requirements.

Ford India Pvt Ltd, Chennai from Feb 2013 to Feb 2014

Trainee – Material Planning and Logistics

Engineering change control coordinator & Inbound Operations

Receiving Materials from Ford Suppliers, Checking packing quality of the materials, checking invoice and Staging materials.

Verifying invoice with ASN in CMMS3 (ERP), inbound transaction in CMMS3 (ERP), pasting labels(WMS) to track the materials

Co-ordinate the Engineering Change for all parts in way of Receiving Location, packaging, way of line feeding.

Attend the rejection meeting and Coordinating the ISPR, CRD, TDL.

Maintaining the ALERT, ONE DAY TRAIL and 15 DAYS TRAIL.

Coordinate the New part location allocate in warehouse. To maintain the Lockable Store and High cost material store area then daily maintain stock report, Using WMS. (Warehouse management system).

To maintained Zero Obsolescence.

Logistics & Commercial Functions

Complaint Handling & Resolution

Team Building & Training

Preparing daily reports & Analysis of reports

Ensuring 100% Customer Satisfaction


Ability to work independently and group.

Capable to handle any problem with presence of mind.

Good leadership.


Microsoft Tools: Word, Excel, PowerPoint.

ERP : Common Material Management System (CMMS) & Baan system.

Personal Profile

Name : Ramesh. T

Father Name : Thulasiraman.A.V.

Mother Name : Pushpavalli.T

Date of Birth : 06.05.1993

Sex & Marital Status : Male & Single

Passport Number : L6072031

Languages Known : English, Tamil and Sourashtra

Mailing address : No-2 3rd cross chithra avenue new perungalathur, Chennai- 600063, Chennai


I hereby declare that the details flourished above are true to the best of my knowledge.

Date : Yours sincerely,

Place : (Ramesh)

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