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Executive Customer Service

Location:
Chennai, Tamil Nadu, India
Posted:
March 12, 2020

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Resume:

CURRICULUM VITA

SUBRAMANIAN M

** ********* ******,

Irumbuliyur,

Chennai – 600 045

Mb +91-950*******

ID – adb9hq@r.postjobfree.com

OBJECTIVE

To enrich and enhance my core abilities in an organization that offers challenges and growth in my professional career.

WORK EXPERIENCE

Since Dec2012

1.1) Working as a Warehouse Sr. Executive in BOXMAN LOGISTICS PVT LTD,CHENNAI

3PL Operation for HITACHI HOME & LIFE SOLUTIONS INDIA P LTD

JOB RESPONSIBILITIES

Co-ordinate with Customer for Month end inventory

Submission of MIS reports on various factors

Responsible for reverse logistics process

Knowledge in stores activities and logistic activities

Knowledge in Materials planning activities

2.

Effective handling of cycle count process

Responsible inventory control in the warehouse Accurate and timely distribution planning

Since Dec2010 –Dec 2012

2) Worked as a LOGISTICS Executive in ACCEL FRONTLINE LTD,CHENNAI

JOB RESPONSIBILITIES

3.Week and Month MIS & Reporting.

4.Providing single point contact to the customers.

5.Handling Dealer executives and souring new business.

6.Send Daily report to BM.

Since June2009 –Feb 2010

3) Worked as a CS @ Operation Executive in GAMMON LOGISTICS LTD,CHENNAI

JOB RESPONSIBILITIES

1.Once receive information of incoming shipment, follow up with concerned Airline for arrival and arrange for delivery.

2.For all door delivery shipment arrange Truck/mini Lorry for delivery

3.Arrange payment for all collect shipments.

4.For Airport delivery shipments, follow up with clients for pick up

5..Maintain Incoming cargo register airline wise

Since May 2005 – June 2009

4) Worked as a CRM Executive for OVERNITE EXPRESS LTD, Chennai

JOB RESPONSIBILITIES

1.1.Individually handing Major clients (Royal Sunram, HSBC PINMAILER, HDFC CHEQUE BOOKS )

2.2.Sending the Daily feed, Delivery updating, Pending & MIS reports the to Client.

3.3.Organizing for Timely delivery of high value and sensitive shipments like Credit Cards and Cheques and updating on the time to the Client.

4.4.Follow up and closer of the NDR Shipments.

5) Worked as a Customer Service for Prakash air freght (p) ltd, at Chennai..

From June 2003 – Feb 2005 .

B.Sc PSYCHOLOGY ( 2010 – 2012 )

ALAGAPPA UNIVERSITY

DIPLOMA IN COMPUTER TECHNOLOGY ( 2001 -2003)

Scad Gramodhaya Polytechnic College,

Thriunelveli.

SKILLS IN SOFTWARE:

MS – DOS, Windows -95,98, win-XP.

MS – Office 97, 2000, XP & 2003

PERSONAL PROFILE

Father’s Name : S.MADASAMY.

Date of birth : 27th may 1985

Sex : Male

Marital Status : Married,

Nationality : Indian.

Languages known : Tamil & English.

De Declaration:

I here by declare that the above mentioned are true to the best of my knowledge and belief.

DATE:

PLACE:

(M.SUBRAMANIAN)



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