Engineer Customer Service

ASIKHA YASMEEN J

B.E. BIOMEDICAL

Plot no: **, Vallal Yusuf nagar,

Mahalakshmi Nagar Selaiyur

Chennai-600073

E-mail: adb9ek@r.postjobfree.com

Mobile: 801-***-****

OBJECTIVE:

To learn and function effectively in an organization and be able to deliver

To the bottom-line. To constantly upgrade my knowledge and skills and make a difference

In whatever I do.

PROFESSIONAL SUMMARY:

Having 2.8 years of Experience in healthcare domain.

SKILLS:

BIOMEDICAL, Medical Device and Surgical Disposables.

Proficient in Microsoft Office and Excel

Strong attention to detail of equipment.

Written and oral communication skills & attention to detail

Ability to work in fast paced environment

TECHNICAL PROFILE

2009 B.E degree in Biomedical Engineer

College Name: Udaya, Nagercoil

Affiliated to Anna University and secured 71%

2005 XII School Name: Victoria Girls. Higher Sec School,

Tuticorin (State Board) and secured 68.86%

2003 X School Name: Victoria Girls. Higher Sec School

Tuticorin (State Board) and secured 86.68%

EXPERIENCE

AVM Hospital, Tuticorin (2009) BIOMEDICAL ENGINEER

Train clinicians and other medical personnel on the proper use of equipment.

Prepare and write the details of the instruments.

COSH Hospital, Chennai (2010) BIOMEDICAL ENGINEER

Medical personnel on the proper use of equipment.

Collecting details of the patient, and taking records.

Prepare, write and give the required information to the doctors.

Maintaining the record of the patient.

FIRSTSOURCE Solutions, Private, Ltd., Chennai

CUSTOMER SERVICE ASSOCIATE (BIOMEDICAL ENGINEER) (Feb 2012 – June 2014)

Giving further details in medical instruments to the US clients.

Collecting Data as given by the customer requirement.

Performed approved experiments, acquired and processed data, and compiled results.

Maintained professional working relationships with scientific advisors, scientist, and clinicians.

EXPERIENCE in HCL Technologies, ASSOCIATE - NOV 2018-DEC 2019.

BAXTER TEAM: MDR regulations EU 2017/745 of 123 Articles, XVII Annexes in classification-22

Advanced Surgery and Renal Team

SET I – MDD Vs. ERC (13 Requirements), SET II – IFU Big Six Elements, SET III – Standards vs. SotA link and SET IV – MDD vs. GSPR (22 Requirements) which I had Support in MDD/MDR gap assessments.

HILL-ROM TEAM: Labelling team

User Manual Creativity of the cardiology products with its details in different language. As per the customer needs with radio compatibility according to the product. In QC- Check the errors in the documents with good quality.

TELEFLEX TEAM: Labelling team with Gap assessment:

In MDR regulations EU 2017/745 with 123 Articles, XVII Annexes in classification 23rd requirement recently worked on the cardiology products.

ACHEIVEMENTS:

Have won prizes in Paintings.

No history of arrears in Anna university examination.

PERSONAL INFORMATION:

Date of Birth: 23.10.1987

Gender: Female

Husband name: ABDUL GAFOOR.A

Mother tongue: Urdu

Nationality: Indian

Marital Status: Married

Languages: English, Hindi, Tamil and Urdu

INTERESTS

listening to music.

Surfing internet.

Blogging and write reviews in internet.

DECLARATION:

I do here by declare that the particulars of information and facts stated here

In above are true, correct and complete to the best of my knowledge and belief.

ASIKHA YASMEEN J (B.E. BIOMEDICAL)

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