Scrum Manager

ROSE B. FORNISHI

470-***-**** *********@*****.*** Greater San Diego, CA, 92040

PROFESSIONAL SUMMARY

Certified Scrum Master with 5 years of experience in the field of information systems with emphasis on Agile Methodology. Expert in facilitating meetings, shielding teams, resolving conflicts, coaching agile practices, tight grip on agile estimating and planning, forecasting, removing impediments and creating communication channel.

A great record of success as a team leader with great coordination skills and time management and with effective communication.

Experience using agile project management tools like JIRA/Confluence, Excels, SharePoint, Microsoft calendar and Rally.

Extensive Knowledge of SAFe, Kanban, and XP methodologies.

Proven track record defining vision, strategy and value creation models for shaping strategic product designs, managing and transforming enterprise agile product delivery and digital transformations.

In depth understanding of Software Development Life Cycle working in both Waterfall and Agile environments.

Adept at leveraging agile methods with business initiatives to deliver quantifiable results that are sustainable.

PROFESSIONAL EXPERIENCE

SCRUM MASTER July 2017 – Present

Client: BrightQuest Treament Center, San Diego, CA

Resolving impediments, conducted standups, retrospectives, planning sessions, and created tracking plans such as burndown charts and burnup charts.

Performing gap analysis to compare all elements of existing “as is” with desired “to be” processes.

Utilizing use case, workflow, activity and sequence diagrams to define functional requirements for the development team.

Participating proactively in developing and maintaining teams engineering best practices such as pair programming, code reviews, test automation, test-driven development, refactoring, continuous integration/continuous deployment.

Providing all support to the team using a servant leadership style whenever possible, leading by example.

Preventing distractions by identifying and removing impediments.

Motivating the team to work towards continuous improvement and deliver shippable product that deliver business value in every sprint.

Collaborating with project team to identify potential project risks and assist with the development of preventive plans.

SCRUM MASTER/PROJECT FACILATATOR July 2015 – June 2017

Client: Fulton County Government, Atlanta, GA

Championed agile software development best practices and acted as a coach to the Scrum team.

Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.

Supported the Product Owner in grooming and maintaining the product backlog.

Took responsibility for managing dependencies between the Scrum teams and others, collaborated within the Scrum Master network especially in regard to items necessary for product release.

Gathered and reported Scrum team statistics to stakeholders.

Built on the analysis and recorded experience of similar projects to construct better quality estimates.

Motivated the team to work towards continuous improvement and deliver shippable product that deliver business value in every sprint.

Communicated with other managers within the business and managed expectations for the projects.

Evaluated information radiators and Scrum issues on daily basis.

Encouraged continuous improvement in engineering practices to improve code quality and delivery.

Maintained relevant metrics to help the team monitor their performance.

Escalating issues to management and seeking timely resolution

BUSINESS ANALYST/PLATOFORM MANAGER Dec. 2012 to June 2015

Client: Cox Communications, Atlanta, GA

Interacted with other business analysts to identify and develop business requirements and transform them into technical requirements (mapping document) and ultimately responsible for delivering the solution.

Generated Tableau Dashboard with quick/context/global filters, parameters and calculated fields on Tableau reports.

Created Tableau Dashboards with interactive views, trends and drill downs along with user level security.

Administration of the Zendesk Help Desk Ticketing System (account maintenance, workflow, testing, deployment, organization, vendor interaction)

Advantage CRM application interaction for support ticket resolutions

Process scheduling and load balancing of processing queue inside of the Advantage CRM

EDUCATION

Master of Science (MS), Health Information Systems, Ashford University (In-progress)

Bachelor of Science (BSc), Computer Science, University of Buea (June 2010)

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