Sign in

Manager Engineering

Union City, CA
March 11, 2020

Contact this candidate



Union City, CA 510-***-****

Business Systems Manager – Business Outcome Strategist

Cross Functional Program Management Transformative Solution Development Business Partnership

Executive Summary

Global enterprise IT visionary with focus on long-term transformation of business performance through technology innovation. Creates business systems strategy, aligns technology roadmap with business goals, builds and leads teams to operationalize vision.

Leverages understanding of sales, service, finance, supply chain, engineering, quality, HR and operations business processes, SOX and GxP controls and in-depth ERP, CRM, PLM, HRM, SCM and MES technology expertise to drive innovative solutions to boost efficiencies and reduce costs. Adept at managing both existing legacy systems and new tool creation / system integration.

Transforms fragmented information landscapes into integrated systems to support long-term organizational advancement. SME and key technology advisor across all functions. Guides C-level decision-makers in creating appropriate technology roadmaps.

Manages and delivers multiple concurrent, complex programs, leading multi-national teams in seamless delivery of mission-critical solutions. Full SDLC mastery, including requirements analysis, technology survey, integration, test cycle, implementation, compliance validation, training, ongoing support, change management, continuous improvement and program management.

Notable Achievements

Developed enterprise architectural model and created and executed a 3 years strategic technology plan that enabled an end to end business transformation initiative which led to 15% improvement in gross margin and 40% improvement in quality metrics.

Improved on-time delivery performance by 70% for a business unit with a complex fulfillment model through innovative mathematical model and development of an expert system allowing at-a-glance evaluation of all supply chain variables.

Integrated 6 largely manual legacy business systems/delivery teams scattered across Thailand, Canada, Mexico, and US into single standardized and more flexible system, supporting rapid growth, eliminating redundancies, improving individual unit agility, and increasing productivity by 20%.

Pioneered use of AI/ML in comprehensive value chain analysis.

Conceptualized and developed an IIOT enterprise application that provides real-time visibility into the operation processes.

IT Leadership

Business/Technology Alignment Business Transformation Digital Transformation Enterprise IT Architecture IT Governance

Six Sigma/Lean Management Team Leadership/Development Value Chain Mapping Program Management Market Research

Vendor Relationships M&A/Integrations

Technical Skills

Network Infrastructure Data Operations Network Security Quality Management Tools Software Architecture

AI/ML Technology/Product Roadmap System Development Software Development 21 CFR Part 11


Professional History

Zume, Inc. Mountainview, CA

Head of Enterprise Applications Programs 11/2019 – Present

Collaborated with business stakeholders to establish the current state application landscape, analyzed current technology environment to detect critical deficiencies, designed the future state enterprise application architecture leveraging a deep understanding of industry trends, best practices, business objectives, and affordability.

Managed application or infrastructure development projects, facilitated the evaluation and selection of hardware and software technology and product standards, as well as the design of standard configurations.

ViewRay, Inc. Mountainview, CA

Executive IT Consultant 2/2019 – 9/2019

Provider of the first FDA cleared and CE marked MRI-Guided Radiation Therapy cancer treatment system

Consulted on development of in-house IT capabilities for public company as it enters hyper growth commercial stage operation.

Developed enterprise architectural model, formulated IT policies, procedures, processes, and systems plans to enable 500% projected growth

Defined and standardized business application implementation methodology and managed on-time, on-scope and on-budget implementation and FDA, HIPAA, SOX and GDPR compliance validation of business systems for sales, service, finance and HR applications.

Planned and directed transition of IT operations to in-house model, streamlined, refined and standardized processes and managed deployment of help desk, service and operations management systems.

Designed and implemented internal controls, led ITGC and SOX compliance reviews to a successful SOX audit.

Established IT Project and Program management office, developed project management processes and practices to ensure compliance with FDA and SOX requirements.

Spatika Technologies, Inc. San Jose, CA

Director – Solutions Architecture 9/2018 – 2/2019

Provider of a cutting edge IOT connectivity software Platform

Envisioned, architected and designed an enterprise application (SAS and On-Premise) that leverages Spatika’s IOT platform and real-time location system technology to provide end to end real-time visibility into the supply chain and operation processes.

Led customer engagement activities including interacting with the customer at all levels, requirement analysis, preparation of SOW, deployment plan and ERP/MES integration.

CELESTICA (IBM spinoff) Fremont, CA

Director of Information Technology – Core member of the CIO Architecture Council 2012 – 9/2018

$8B global supply chain services company.

Recruited to lead growing Americas region of new business unit with team of 20 responsible for overall technology lifecycle. $4M budget responsibility; report to segment Vice President.

Directed M&A integration of 6 businesses with separate legacy systems into SOX compliant, global company. Standardized processes and data management practices (MDM) while allowing autonomy and agility for each business unit.

Led enterprise architectural team in analysis of business, data and technology architecture and formulated coherent strategy and applications roadmap to support rapid growth and scalability while optimizing processes for maximum customer response.

Translated business processes and user requirements into technical specifications and managed overall design, development, implementation, configuration, and maintenance of various enterprise applications including ERP, CRM, SCM, PLM, HRM, QMS, MES and custom developed applications. Completed on-time and on-budget 5 full cycles of ERP implementation.

Developed a business simulator/expert system by mathematical modeling of all value chain variables. Implementation of the system resulted in 70% improvement in delivery performance, 50% improvement in customer score card and earned the team corporate wide recognition and CEO innovation award.

Pioneering application of AI/ML to add profitability, resource costs, and bottleneck variables to production/delivery system evaluation; new system will be among first in US to use artificial intelligence.

Managed and delivered on-time and on-budget multiple concurrent, complex programs, leading multi-national teams in seamless delivery of mission-critical solutions.

Led all phases of project management from feasibility, RFP, vendor selection and implementation for infrastructure projects and software development initiatives using waterfall, agile and lean SDLC methodologies.

Provided business analysis for projects that included requirements, success criteria, milestones, Key Performance indicators (KPIs), and Work Breakdown Structures.


Director - Head of Information Technology 2008 – 2012

$200M provider of manufacturing and engineering services for semiconductor and healthcare equipment clients.

Created technology vision and transformed IT landscape for network of companies handicapped by fragmented, manual legacy systems. Led team of 7 with $2M budget; reported to Executive Vice President.

Defined and executed an IT strategy and a 3 years technology roadmap to modernize and remediate the enterprise landscape with standardization and process improvements. Analyzed critical support requirements, identified deficiencies and potential opportunities, completed GxP validation of in-scope systems and developed innovative solutions.

Led a cross functional team in end to end digital transformation of the enterprise. Mapped, refined and streamlined business processes. Created and deployed a web-based workflow, process automation, analytics and performance management platform. Slashed quality defects by 40% and improved gross margin by 15%.

Integrated systems, processes, and infrastructure across 3 newly acquired businesses, replaced legacy ERP, CRM and HRM systems with standard systems capturing 25% reduction in costs.

Created web-based solution to automate delivery analytics, workflows, and processes, driving 70% improvement in on-time delivery to customers.


Systems Engineering Manager, Circuit Protection Division 2004 – 2008

$10B global manufacturer of connectivity components and systems. (now TE Connectivity)

Directed multidisciplinary team of 10 in 4 countries in developing automation, information, testing, and instrumentation systems used in product development, quality control, supply chain and manufacturing. Championed transformation of information silos into integrated enterprise system with full real-time visibility.

Implemented systems/information integration across 7 faculties in 4 countries, using Six Sigma, Lean, and Theory of Constraints to enhance productivity, reduce process variances, and improve overall knowledge base and decision support across product development, QA, supply chain and production functions.


Master of Business Administration, Accounting and Finance, Colorado Technical University, Colorado Springs, CO

Bachelor of Science, Electrical Engineering, Iowa State University, Ames, IA

Computer Engineering Graduate Studies, San Jose State University, San Jose, CA

Leadership and Management for Technology Professionals (1-year program), University of California, Santa Cruz, CA

Contact this candidate