Mitch Mamula

C: 602-***-****

E: adb9bl@r.postjobfree.com

Career Objective: Looking for a senior level sales position where I can build business

relationships with key influencers by reaching targeted sales goals

within a designated territory, while adhering to all ethical sales and

guidelines, develop and maintain an in-depth knowledge of products

and engage in meaningful dialogue.

Work History: NewAge Medical Clinic

Title: TM/Medical Consultant Aug/2008 To Mar/2020

Responsibilities: Managed all medical procedures and worked

closely with both Patients, Drs and Medical Staff.

Worked closely and consulted with Trichologist and patients on a daily basis.

Built strong relationships with both Drs. and medical staff on Follicular Unit Extraction(FUE).

Marketed to over 1000 new customers on new/existing products through varies marketing sources

such as social media/networking groups, and 30% increase in repeat customers.

Trained 7+ newly assigned personnel on a day to day operations and special projects 100% of new

hires met/exceeded company training time allotments with above average scores.

Oversaw 15 staff members and all operations for the local branch office while ensuring company

met/exceeded company goals resulted in promotion to Territory Manager for outstanding leadership.

An unwavering commitment to customer service, with the ability to build productive relationships

resolve complex issues and win customer loyalty.

Resolve an average of 80 inquires in any given week and consistently met performance benchmarks

in all areas (speed, accuracy and volume).

Helped the company attain the highest customer service ratings in all categories including listening

and communications skills problem solving and politeness.

Contributed to an 8% sales increase in 2019 by improving lead generation and sales-tracking methods.

Product demonstrations at medical trade fairs and conventions.

Knowledge in DNA, Toxicology, Neuropathy.

Skills:

B2B outside sales, strong verbal communications, Group Presenter, Sales Force, Outlook, Power Point.

Critical Thinking, Active Listening, Coordination, Judgement and Decision Making. Attention to detail.

Integrity, Dependability, Cooperation, Leadership, Independence, entrepreneurial spirit.

Pharmaceuticals/Products:

Kenalog (Used to minimize scar tissue)/Epinephrine (control bleeding)

Keflex 500mg (anti-biotic)/Betadine(Anti-biotic)

Lidocaine (local anesthesia)/Sodium Chloride/Hydrogen Peroxide

Maricane (local anesthesia)

Hydrocodone (pain reliever),surgical spears,scalpel blade,4x4 cotton mesh sponges

Tasks:

Maintain computerized record management systems to store and process data such as

personal and private patient information reports.

Direct supervise and evaluate work activities of medical reps and other personnel.

Conduct recruiting sessions hiring and ongoing training of personnel.

Develop and implement organizational policies and procedures for the facility.

Establish work schedules and assignments for reps according to work load space and

equipment availability.

Develop instructional materials for ongoing and continues education programs.

Equipment modifications to ensure emergency readiness and compliance to access safety

and sanitation and OSHA regulations (29 CFR 1910)

Detailed Work Activities:

Maintain operational records.

Evaluate employee performance.

Supervise employees.

Conduct employee training programs.

Communicate with the Vice President, Peers, and Subordinates.

Product launch.

Education:

Robert Morris University, Pittsburgh Pennsylvania BSBA (1992)

University of Phoenix MBA Program (pending)

California Real Estate License (2003)

Achievements/Awards:

Met and exceeded sales quotas 8 straight years.

Employee recognition for outstanding performance

Expected Salary Range:

$55,000-$60,000

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