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Manager Project

Pasig, Philippines
March 11, 2020

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Muzzafar Siddiqi, PMP

Harrow, Middlesex +** (0-771-***-****

Programme Manager – Digital Transformation

●10+ years global hands-on project and programme management experience leading, managing and delivering large & complex IT and business change and transformation projects/programmes with cross functional global teams

●10+ years global Change Management experience gained by leading 3 M&A post-merger integration programmes with people, process & technology changes

●Expertise in successfully delivering a digital and technology transformation programme to Windows 10 and O365 to 40,000 users and benefits of £100M

●Exemplary global stakeholder management skills working with C-Suite stakeholders and able to build solid relationships and consensus quickly becoming a trusted advisor

Areas of Expertise

●Project, Programme and Portfolio Management

●Digital Transformation, Window 10, O365

●Leadership, Management, Mentoring, Coaching,

●Customer Satisfaction, Business and IT Transformation

●Application Rationalisation, Decommissioning, Data Centre

●Senior Relationship and Stakeholder Management

●Dashboard and Weekly Status Reporting

●Technical background, Team Management, Collaborative

●Regulatory Compliance, Corporate Governance

●Financials and Budget Forecast

Professional Experience

Completed eLearning Lean Management Certification (Passed) Nov 19– Feb 20

Providing Career Coaching & Advice to LinkedIn Network Jun 19 – Oct 19

Senior Advisor (contract) Saudi Arabian Government, KSA Feb 19- May 19

●Developed and negotiated contract and statement of work with Outsourcer to ensure all activities, milestones and deliverables agreed upon before commencing work

●Implemented robust and effective governance processes to ensure everything worked well

●Identified and managed all levels of risk, documented all risks in risk log and ensured higher risks were escalated to senior management in a timely, open and appropriate manner

●Managed outsourcing provider in development of a white paper for business change project and ensured client sign off achieved

●Built credibility, established rapport and maintained clear and concise communication with stakeholders at all levels & 3rd parties to ensure successful programme start-up

Looking for Next Role Nov 18 – Jan 19

Programme Manager (contract) Addison Lee, London, UK Nov 17– Oct 18

●Turned around failing M&A post-merger integration programme consisting of organisational, technology & processes changes by focusing on key priorities & oversight

●Managed organisational design & restructure by developing roles and responsibilities for HR

●Project managing multiple workstreams to rationalise & restructure business & IT functions

●Won 2 major bids from airlines valued at $13M as bid manager, being the single point of contact for all issues, questions & roadblocks and by resolving critical issues quickly

●Optimised project maturity by Implementing best practices, governance, standards and simplified processes increasing delivery success rate by 20%

Looking for Next Role Jul 17 - Oct 17

PMO Lead (contract) Ministry of Justice, London, UK Apr 16- Jun 17

●Built high-performing PMO team to support a major end-to-end national digital and technology transformation programme with 50 workstreams, 200+ resources and benefits of £100M/year

●Implemented governance, reporting & processes for Windows 10 & Office 365 rollout across 40,000 users in the UK

●Provided programme assurance by working closely with programme managers by conducting regular reviews and preventing potential roadblocks

●Built controls, assisted with project plans, risks, issues, dependencies and status reporting to reduce schedules and costs and escalated key risks appropriately

●Managed and built relationships with 7 systems integrators and suppliers to ensure they met their SLAs and OLAs as well as on time weekly reporting of status

●Designed new reporting template allowing for more accurate, up-to-date and quicker information for senior management by reducing turnaround time by 50%

●Provided monthly reporting packs for the programme boards meetings, documented minutes and followed up on actions within 24 hours

Looking for Next Role Oct 15 – Mar 16

Head of PMO (contract) Accenture (Bank of America), UK Apr 15 – Sep 15

●Led PMO to support a 2 years platform replacement programme for credit card payments and a performance improvement programme to increase efficiency & productivity

●Revitalized existing PMO by transforming & simplifying processes and implementing standards and best practices improving delivery success rate by 15%

●Increased on-time status reporting from 80% to 98% in 4 weeks by working with key stakeholders and influencing them to report on-time by developing simpler processes

●Increased closure of action logs from 30% to 70% in 4 weeks by deleting actions greater than one year old and subsequently maintained all actions weekly

●Transformed resource management process to ensure resources identified and recruited in line with project plan & improved on-boarding process by 33% to 2 weeks

Head of Delivery and PMO MS Computer Services LTD, UK Jun 13 – Mar 15

●Mentoring professionals on IT & business on PMOs, Project & Programme Management.

Programme Manager (contract) Dell Services Middle East, Qatar Jul 12 – May 13

●Established PMO by creating governance, reporting, controls & compliance within 2 months

●Implemented new methodology & trained PMs resulting in 20% increase in delivery success

●Created new simplified process for risks and issues tracking enabling critical risks to be addressed earlier in the project life cycle thereby reducing schedule by 10%

●Initiated regular project health checks for all projects resulting in 15% savings in project schedules and significant cost due to reduced rework

Career Beak to take care of elderly parent Sep 11 – Jun 12

Senior Director, Head of Delivery UST Global, UK Jul 06 – Aug 11

●Grew BU from zero to $5M and 80+ resources in 18 months by winning 3 new clients

●Saved $1M in application and license costs and reduced inventory by 25% by delivering complex $6M global IT and Business rationalisation programme to review applications, software and hardware in 1 year with 30+ resources

●Developed and implement strategic roadmap with mandate to outsource work to reduce costs, transitioning 30% of work offshore with savings of $1M/year

●Provided exemplary support for multiple regulatory and IT security projects including Solvency II, SOX, HIPAA and SAS 70

●Saved $1.4M in annual costs for finance transformation initiatives by web-enabling 3rd party invoicing and billing processes for multiple vendors and supplier

Earlier Career Employment

MetLife, USA Programme Manager & PMO Mar 05 – Jul 06

State of Georgia, USA Project Manager (contract) Sep 04 – Mar 05

AFLAC, USA Project Manager (contract) Mar 04 – Sep 04

Education & Certifications

Bachelors in Mechanical Engineering (B. Sc. Hons)

PMP, Project Management Institute

IT Project+, CompTIA

Chief Administrator Award (CAO) for Excellence in PMO and Programme Management - MetLife

Lean Management Certification

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