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Life Insurance Front Office

Manama, Capital Governorate, Bahrain
March 13, 2020

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Mala J

Flat *, Building ****

Road ****

Manama 0323

Mobile No. +973-********



Seeking a challenging carrier to utilize and further develop my technical Skills as a result being benefit to both the institution I serve and myself in the long run. PERSONAL SKILLS

Comprehensive problem solving abilities, good communication skills, Creativity, willingness to learn.




% OF



Narayan Guru

College, Kudroli






PUC Govt.Pre University


Dept of PU





SSLC Lady Hill Victoria

Girls High School,


Karnataka Board

Of Secondary


2000 58.4%


Post Graduate Diploma in Information Technology from Infosoft Computer Education Centre, Kavoor, Mangalore

Course Details:

MS Windows, MS Dos, MS Office

Accounting Software:


Other IT Skills


Work Experience:

July 2006 – Dec 2006: Worked for Infosoft Computer Education as faculty. January 2007 – August 2008:

Worked for IndusInd Bank Ltd, Light House Hill Road, Mangalore as Front Office Executive and partially looking after the following Branch Banking Operations.

Internal Control and Support Function.

Well Equipped and well versed with Retail Banking Operations as part of Branch Banking.

Handled Clearing (Inward/Outward – Local & Outstation), remittances, Cash, Forex

(Inward & Outward Remittances & Import LC), Cash Management Services etc.

Handling incoming calls.

Sep 2008 – Feb 2012:

Worked for LEADINDIA Training and Placements Pvt Ltd. (Corporate Agent of SBI Life) as Executive Operations and Accounts.

Handling Accounts

Cash Book & Bank Ledger Entries

Maintenance of Records, Documents and Filing

Filing TDS

Maintaining Salary register.

Looking after Administration

Co-ordinating with Customers for Queries and Complaints Related to Policies.

Preparation of Offer Letters, Appointment Letters for New Joiners

Filling Life Insurance forms and Collecting necessary documents.

Updating daily MIS.

Mar 2012 – Feb 2013:

Worked for A.J. Hospital and Research Centre as purchase assistant.

Preparing purchase orders as per purchase order policy for every 15 days after review the balance of stock in hand and ward stock and follow up the same.

Preparing comparative statement of the quotation and forward the same to the Director –Medical Administrator.

Obtaining patient wise consumable requirement per surgery from Cathlab, OT, CTOT for purchasing of purchase orders

Conducting stock checking process and maintaining stock ledgers

Checking all the materials coming in to the hospital after verification of purchase order, unpack and inspect the condition of the goods and inform the receipt of the stock to Director Medical Administrator

Conducting regular stock check and updating stock registers

Checking GRN and coordinating with accounts department

Performing such other duties as allotted by the management from time to time. From 9th May 2013 to 23rd Jan 2020 :

Worked for Muthoot Fincorp Limited as a Customer Service Executive

Handling day to day business transactions

Attending queries of customers and provide effective solutions

Ensure quality of business through proper process adherence

Increase the branch business through business development activities

Promote multiple products and services to the customers by cross selling and up selling

Handling Cash payments and receipts of all Gold Loan, MTSS, Forex transactions, SD payments and other business loans.

Generate all accounting entries / vouchers for all cash remittances and bank deposits.

Transferring excess cash to HO by transferring necessary entries

Preparing Bank Reconciliation statement for every fortnightly basis and uploading in the site.

Handling all cash transaction of the day on daily basis and tallying with system at the end of the day.

Maintained Cash denomination register to record daily cash denominations at the time of closing.

Write the cheque based on the specific transactions for all payments including SD payment, MTSS transactions and Gold Loan.

Maintaining Cash Retention limit of the branch.

Maintaining Cheque book register to tally and confirm the balance cheque leaves available in the cheque book with the system on daily basis. PERSONAL DETAILS

Spouse name : Rathish K Rao

Date of Birth : January 9,1985

Sex : Female

Marital Status : Married

Nationality : Indian

Religion : Hindu

LanguagesKnown : English, Hindi

I declare that the information given above is true to the best of my knowledge and belief. Place: Mangalore

Date:31/01/2020 (Mala)

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