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Manager Store

Quezon City, Philippines
March 12, 2020

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Retail Manager for 18 Years in Progressive Roles with Large Regional Chains in the Philippines and Abroad.

Merchandise Planning & Allocation Multi-Site Retail Operations Inventory Planning & Control Merchandise Markdowns & Allowances Vendor Relations & Negotiations Inventory Shrinkage Control & Management Financial Planning & Profit Analysis Employee Training, Development & Leadership PROFESSIONAL EXPERIENCE

Landers Superstore (Southeastasia Retail Inc.) April 2019- October 2019

Department Manager - Assigned at Landers Otis Branch

■ Maximizing profitability and setting/meeting sales targets, including motivating staff

■ Ensuring compliance with health and safety legislation

■ Preparing promotional materials and displays

■ Liaising with customers, employees, suppliers, licensing authorities and sales representatives

■ Managing budgets

■ Maintaining statistical and financial records

■ Dealing with customer queries and complaints

■ Overseeing pricing and stock control

■ Overseeing Ecommerce operations and sales targets making sure stock availability and inventory adjustments are made.

Rustans Supercenter Inc. Jan 2013– Dec


Store Manager - Assigned to Challenged stores of Rustan’s Supermarkets, and Wellcome Supermarkets outlets

Assigned to a series of increasingly responsible management positions based on strong financial, operating, team building, and team leadership performance.

Notable achievements:

■ Was able to achieved 121% net sales vs budget year to date (2017 vs 2018 )on my last outlet ( Wellcome Novaliches)

■ Was able to achieve the number one position on our company’s food safety review by introducing best practices on proper food handling, housekeeping, Goods Receiving and Strict Employee hygienic practices. (2017 and 2018)

■ Consistently Achieving Corporate audit targets (Cash Handling, Inventory control, Merchandise and security protocols) 2014 to 2018

■ Was able to achieve positive PBIT in 12 months prior to opening of new store in Novaliches area 2017 and 2018

■ Was able to lead and manage the set up of 5 new outlets, and successfully open the most profitable retail outlet (Fairview Branch) of our company in the span of 5 years

■ Increased productivity of the team by introducing best practices in terms of food safety, planogram management, warehouse management and Proper P&L Management; Was able to increase sales growth YTD of every manage outlet.

■ Brought in much needed customer base which brought wholesales FMCG stocks and increased 2014, 2015, 2016, 2017 & 2018 sales by achieving sales vs. budget targets. The American Club, Singapore April 2011- April


Retail Store Manager – Assigned to 3 Retail Store outlets inside the country club with S$10M sales/ Year from only S$3M sales/Year)

■ In the first 3 months I introduced a new product mix that is best suitable across all our outlets, and maintained sustainable growth throughout my tenure.

■ Increased productivity of the team by reorganizing the standard operating procedures, introduce best retail practices and managed to increase sales by at least 108% vs. budget.

■ Managed to cut expenses by streamlining our ordering system, cut by 50% unwanted expenses in supplies and streamlined accurate sale logging, by introducing computerize system of P& L also planned for the next 24 months of in store promotions.

Cold Storage Supermarket, Singapore 2006- 2011

Department Manager S$20M sales/ Year), Centrepoint Orchard Rd, Singapore Mar 2008- Apr 2011

Department Manager (S$15M sales/year), Katong East Coast Rd, Singapore Aug 2006– Mar 2008

■ Streamlined product mix resulting in 10% sales growth increase.

■ Discovered new customer base, which brought in customers that are business owners near our store branches.

■ Supervised overall daily supermarket operations, particularly the following categories: grocery, baked items, dairy and frozen.

ROBINSONS TOYS INC - Toys r Us Philippines 2006

Store Supervisor, Robinsons Galleria May 2006 -

Jul 2006

■ Was part the team, which led the opening the very first Toys R Us branch in the Philippines.

■ Established systems and procedures for daily operations of the store.

■ Manage logistical challenges, and warehousing procedures despite a limited space for storage of products. SM Supermarket / Supervalue Inc. 2001 - 2005

Front End Supervisor, SM Supermarket Megamall Nov 2001- Apr 2003

Selling Supervisor, (Fresh) SM Supermarket Fairview Apr 2003 – Feb 2005

■ Was part of the team which set up and implemented SAP for easy inventory taking and product ordering.

■ Achieved the highest sales over all for our Fairview branch since taking over the department which saw increase sales of 56% vs Budget


Bachelor of Science, Business Administration, 2000 • Philippine School of Business Administration, PH


Proficient in Microsoft Office 365, JDA, EDI, SAP, and Mac OS

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