Resume

Sign in

Manager Information Technology

Location:
Birmingham, AL
Posted:
March 12, 2020

Contact this candidate

Resume:

Ronald Anthony Madison

**** ******* *****

Hephzibah, Ga. 30815

Telephone: Daytime 205-***-****/Evenings 205-***-**** Email: adb90r@r.postjobfree.com

PROFESSIONAL OBJECTIVE

Information Technology Specialist GS-2210-13

SUMMARY

• Seasoned servant-leader and Information Technology professional with 30+ years of professional experience in IT/Telecommunications industry on both commercial and government systems.

• 30 years Personnel Management/Supervisory experience.

• 30 years of developing Standard Operating Procedures (SOP) and Tactics, Techniques, and Procedures (TTPs) for military and commercial industry partners.

• 20 years experience in mobile satellite communications architecture on GMF, VSWAN and VSAT systems.

• 20 years Commercial and Government Project Management/Project Lead Experience

• 20 years of experience managing the installation, troubleshooting and day to day operations of integrated LAN/WAN/MAN topologies, to include Ethernet, Microwave Radio networks and Wireless networks built on 802.11 standards.

• 9 years of professional experience coordinating IT support to (AMC, ASC, AMCOM, CECOM, TACOM).

• 5 years of professional Contract Writing systems experience at the System Administrator level on (PIIE formerly WAWF, SPS/PD2, VCE-PCF, FPDS-NG)

• Educated on integrated Joint networks of all elements of IP Telephony, Terrestrial Radio, Satellite and Data Communications.

• Understanding of routing protocols, (EIGRP/BGP/RIP), switching fundamentals

(VLANS).

• Familiar with both commercial/military requirements for VTC, VOSIP,VOIP telephony network designs (CISCO,TANDBERG, POLYCOM).

• Pragmatic and engaged leader capable of managing the design, installation, and operation of LAN/WAN/Satellite Wide Area Network(SWAN).

• 10 years experience in DIACAP process to include managing IATO, ATO, IAVA and CCB processes.

• 10 years experience in serving as an Information Management Officer, responsible for performing Automated Information Systems (AIS) Helpdesk functions.

• Self-motivated, enthusiastic and dependable individual excels in challenging and competitive environments.

• Proven ability to work efficiently and effectively under pressure, adaptable to change, and possess the aptitude for learning new skills.

• Personable and persuasive in communicating with customers from all multicultural/diverse cultures.

• Solid Leader developing a winning approach to problem solving, greatly reducing grievances and customer related issues.

• Wide range of budgeting and management experience Ronald Anthony Madison

3608 Andorra Court

Hephzibah, Ga. 30815

Telephone: Daytime 205-***-****/Evenings 205-***-**** Email: adb90r@r.postjobfree.com

• Experienced in Contract Officer Representative (COR) duties and responsibilities.

• Currently hold a Secret Security Clearance.

PERSONAL INFORMATION

Country of Citizenship: United States of America

Veteran’s Preference: 10 Points with 50% Service Connected Disability Rating Reinstatement Status: Yes

Civil Service Status: DA Civilian Reinstatement Eligible WORK EXPERIENCE

IT Specialist (GS-13) 2210 05/2015 – 05/2019

408

th

CSB S6 Hours per week: 68

Supervisor’s Name: LTC Doug Miller Salary: $96K Per Year Supervisor’s Phone: DSN: 312-***-**** may contact

• Serve as Primary Staff Officer (Brigade S6) and Information Technology advisor to the Commander, Deputy Commander and other command staff.

• Develop and maintain policies and regulatory guidance pertaining to the Unit Automated Information Systems (AIS).

• Serve as the Command Representative on the Army Contracting Command Information Technology Governance Board, responsible for acquisition, purchase, and dissemination of assets procured through the Enterprise Life Cycle Management (ELM) process.

• Serve as the Brigade Information Assurance Officer (IASO) responsible for overseeing the Brigade Information Assurance Program and ensuring the overall security of Information Technology platforms utilized by the Brigade and subordinate battalions.

• Serve as the Contracting Officer Representative (COR) for IT services contract for 408 th

CSB and subordinate contracting battalions located in USCENTCOM AOR.

• Serve as the Brigade Enhanced Trusted Agent (ETA) responsible for managing the brigade's PKI Token issuance and accountability program. Worked as the Liaison between the LRA/RA for issuance of new tokens and rekeying/termination for all users within the brigade and subordinate battalions comprised of more the 300 personnel. Familiar with TMS portal registration and administration.

• Manage the Brigade Automated Data Processing Equipment (ADPE) Enterprise Life Cycle Management (ELM), Configuration Management, Software/Hardware maintenance.

• Supervise a total of (2) Department of the Army Civilians and (4) Contractor Personnel in the performance of their assigned duties as Information Management Officers (IMO’s). Plan work schedule and manage workloads for all S6 personnel.

• Serve as the Technical Lead on all Information Technology/Telecommunications Projects within the 408

th

CSB footprint and subordinate battalions.

• Assesses DoD Information Assurance Certification and Accreditation Process (DIACAP) controls (8500.2 IA controls) and updated the IT Security Plan of Action and Milestones Ronald Anthony Madison

3608 Andorra Court

Hephzibah, Ga. 30815

Telephone: Daytime 205-***-****/Evenings 205-***-**** Email: adb90r@r.postjobfree.com

(POA&M) with ACC G6 headquarters. This update is input in the Information Assurance Certification or Accreditation (IACORA) database.

• Assists users with preparing and submitting Certification and Accreditation (C&A) packets for Program Managed systems, DISN Video Services - Global (DVS-G) VTCs, IP based VTCs, contingency exercises and software that have a valid Authority to Operate (ATO) to connect to the LandWarNet (LWN).

• Developed the Brigade’s Incident Response Plan and Continuity of Operations Plan

(COOP) Plan.

• Update Federal Information Security Management Act (FISMA), financial and life cycle information in the Army Portfolio Management Solution (APMS) for the Brigade and subordinate battalions.

• Managed all changes to the IT systems and networks via a Request For Change (RFC) process; validated changes based on Information Assurance concerns, Army Best Business Practices (BBPs) and local guidance.

• Primary contact for all customer request for IT hardware/software purchases; reviewed and validated request based on Army Networthiness, IA Guidance, Federal Acquisition Regulations (FAR), Energy Star and CHESS guidance.

• Serve as the System Administrator for all Contract Writing System platforms such as (PIEE formerly WAWF, SPS/PD2, VCE-PCF, VCE-BI, VCE-WARRANT, FPDS-NG)

• Serve as the Telephone Control Officer (TCO) for the Brigade and subordinate battalions responsible for overseeing all wireless technology platforms and fixed wired telecommunications platforms.

• Serve as a the Command liaison between the Brigade Helpdesk and the Signal Service Provider responsible for the installation, operation and maintenance of the AIS.

• Provide Technical leadership in all areas of IT project management.

• Sets Budgetary IT requirements for the Brigade and subordinate battalions. Compiled and submitted POM data extending into FY 15 – 20.

• Resolve all Customer complaints and improve efficiency of IT Help Desk services provided by Brigade IMO’s.

• Serve as the Brigade Enhanced Trusted Agent responsible for issuing and programming all SIPRNET PKI Tokens to Enterprise Email Users.

Supervisory IT Specialist (GS-13) 2210 05/2013 – 05/2015 402

nd

AFSB S6 Hours per week: 86

Supervisor’s Name: Clayton Gillyard Salary: $80K Per Year Supervisor’s Phone: DSN:315-***-**** may contact

• Serve as Primary Staff Officer (Brigade S6) and Information Technology advisor to the Commander, Deputy Commander and other command staff.

• Develop and maintain policies and regulatory guidance pertaining to the Unit Automated Information Systems (AIS).

Ronald Anthony Madison

3608 Andorra Court

Hephzibah, Ga. 30815

Telephone: Daytime 205-***-****/Evenings 205-***-**** Email: adb90r@r.postjobfree.com

• Serve as the Brigade Information Assurance Officer (IASO) responsible for overseeing the Brigade Information Assurance Program and ensuring the overall security of Information Technology platforms utilized by the Brigade and subordinate battalions.

• Serve as the Contracting Officer Representative (COR) for IT services contract for 401 st

AFSB, 402

nd

AFSB, and AFSBn-Ku, AMCOM, CECOM, TACOM, and LOGCAP personnel.

• Manage the Brigade Automated Data Processing Equipment (ADPE) Life Cycle Management, Configuration Management, Software/Hardware maintenance.

• Supervise a total of (4) Department of the Army Civilians and (3) Contractor Personnel in the performance of their assigned duties as Information Management Officers (IMO’s). Plan work schedule and manage workloads for all S6 personnel.

• Serve as the Technical Lead on all Information Technology/Telecommunications Projects within the 402

nd

AFSB footprint and subordinate battalions.

• Assesses DoD Information Assurance Certification and Accreditation Process (DIACAP) controls (8500.2 IA controls) and updated the IT Security Plan of Action and Milestones

(POA&M) with ASC G6 headquarters. This updated is input in the Information Assurance Certification or Accreditation (IACORA) database.

• Assists users with preparing and submitting Certification and Accreditation (C&A) packets for Program Managed systems, DISN Video Services - Global (DVS-G) VTCs, IP based VTCs, contingency exercises and software that have a valid Authority to Operate (ATO) to connect to the LandWarNet (LWN).

• Developed the Brigade’s Incident Response Plan and Continuity of Operations Plan

(COOP) Plan.

• Update Federal Information Security Management Act (FISMA), financial and life cycle information in the Army Portfolio Management Solution (APMS) for the Brigade and subordinate battalions.

• Managed all changes to the IT systems and networks via a Request For Change (RFC) process; validated changes based on Information Assurance concerns, Army Best Business Practices (BBPs) and local guidance.

• Primary contact for all customer request for IT hardware/software purchases; reviewed and validated request based on Army Networthiness, IA Guidance, Foreign Acquisition Regulations (FAR), Energy Star and CHESS guidance.

• Serve as the SHAREPOINT Administrator for the 402 nd

Brigade and subordinate

battalions.

• Serve as the Telephone Control Officer (TCO) for the Brigade and subordinate battalions responsible for overseeing all wireless technology platforms and fixed wired telecommunications platforms.

• Serve as a the Command liaison between the Brigade Helpdesk and the Signal Service Provider responsible for the installation, operation and maintenance of the AIS.

• Provide Technical leadership in all areas of IT project management.

• Sets Budgetary IT requirements for the Brigade and subordinate battalions. Compiled and submitted POM data extending into FY15-20.

Ronald Anthony Madison

3608 Andorra Court

Hephzibah, Ga. 30815

Telephone: Daytime 205-***-****/Evenings 205-***-**** Email: adb90r@r.postjobfree.com

• Resolve all Customer complaints and improve efficiency of IT Help Desk services provided by Brigade IMO’s.

• Serve as the Brigade Enhanced Trusted Agent responsible for issuing and programming all SIPRNET PKI Tokens to Enterprise Email Users.

• Provided technical support, advice, and assistance to over 1200 network users. Served as technical point-of-contact in networking capabilities, topologies, equipment and network operating software. Advised the Command Group, users, and other technical personnel on network.

Telecommunications Specialist (GS-12) 0391 09/2012 – 04/2013 402

nd

AFSB S6 Hours per week: 68

Supervisor’s Name: Clayton Gillyard Salary: $65K Per Year Supervisor’s Phone: DSN:315-***-**** may contact

• Serve as Deputy Brigade S6 Chief and Information Technology advisor to the Commander, Deputy Commander and other command staff. Performed the duties of Brigade S6 upon the absence of primary

• Develop and maintain policies and regulatory guidance pertaining to the Unit Automated Information Systems (AIS).

• Serve as the Brigade Information Assurance Officer (IASO) responsible for overseeing the Brigade Information Assurance Program and ensuring the overall security of Information Technology platforms utilized by the Brigade and subordinate battalions.

• Managed telephone moves, adds and changes, voicemail, telephone feature changes, customer work orders, customer telephone equipment standards, customer surveys, process improvements, customer required ISDN circuits, Telephone WEB directory, Traffic studies, specialized equipment including cell phones, telecommunications services for conferences and special events, and property book inventories.

• Developed policy and guidance documents for the command staff as they related to IT platforms.

Required to maintain, implement, and administer wireless network applications including hardware devices and security setup. Worked with users and management to analyze the physical means for future growth and placement of future access points for wireless connectivity.

• Install, troubleshoot, and configure network computers, standalone printers, scanners, and digital senders. Maintained a Microsoft Windows Base print server by installing print drivers and setting user rights to those printers.

• Maintained all network switches and routers, responsible for developing, testing, implementing, maintaining and/or controlling all local area networks (LANs) and other network resources within the Brigade and subordinate battalions.

• Responsible for all networks, making or directing changes to hardware and operating systems to optimize performance (e.g., upgrading fiber-optic backbone to increase the speed of our network switches).

• Conducted necessary testing to ensure proper operation of all equipment, operating Ronald Anthony Madison

3608 Andorra Court

Hephzibah, Ga. 30815

Telephone: Daytime 205-***-****/Evenings 205-***-**** Email: adb90r@r.postjobfree.com

software and cabling (e.g., testing cables with the Fluke network tool.

• Provided technical support, advice, and assistance to network users. Served as technical point-of-contact in networking capabilities, topologies, equipment and network operating software. Advised the Command Group, users, and other technical personnel on network.

• Serve as the Contracting Officer Representative (COR) for IT services contract for 401 st

AFSB, 402

nd

AFSB, and AFSBn-Ku.

Project Lead / Satellite Systems Analyst 04/2011 – 05/2012 DRS ASC NOC Rock Island Hours/Week:84

Supervisor: Elizabeth Snyder DSN: 312-***-**** Salary: $150K per year

• Served as Project Lead for DRS ASC SWA project. Directly responsible for the supervision and management of over 90 DRS contractor personnel and 25 FDMA/TDMA systems throughout the Iraq, Kuwait and Afghanistan theatre of operations.

• Responsible to the DRS ASC Program Manager for oversight on current MMCS network day to day operations to include management of Logistics personnel and Administrative Support personnel functions.

• Serve as direct liaison to the 402

nd

AFSB Information Systems Chief (S6) for the

management of the MMCS Enterprise network. Vast experience in the use of current tools and techniques applied to quality assurance, test & evaluation and software integration.

• Responsible for direct support on all assigned equipment, to include set-up, configuration, satellite acquisition and baseband equipment operation.

• Operated and maintained FDMA/TDMA modems, iDirect/COMTECH modems, Mini and Mini-T systems while employed as a DRS Satellite Systems Analyst.

• Analyze configuration and troubleshooting of Routing Protocols, Switching fundamentals

(VLANS) and TCP acceleration over satellite systems.

• Assist with scheduling satellite conversions & cutovers with NOC & the bandwidth provider.

• Served as Information Management Officer for 401 st

AFSB and 402

nd

AFSB while located

in Iraq, Kuwait, and Afghanistan.

• Processed trouble tickets, created user accounts in Active Directory, and ensured connectivity to between the network switch and end user equipment.

• Utilized hardware experience with CSS-VSAT, INMARSAT’s, Iridium Satellite systems, TDMA/FDMA satellite systems, CISCO, Tandberg and Polycom VTC suites, Cisco catalyst series switches, XTS-3000/5000, Fluke OTDR kit test equipment. Assistant Project Lead / Data Systems Analyst 09/2010 – 03/2011 Computers Universal Inc. Hours/Week: 60

Supervisor: Peter Cannon Salary: $100K per year

Supervisor’s Phone: 614-***-****

Ronald Anthony Madison

3608 Andorra Court

Hephzibah, Ga. 30815

Telephone: Daytime 205-***-****/Evenings 205-***-**** Email: adb90r@r.postjobfree.com

• Assistant Project Lead and Team lead for Government contract (Computers Universal Inc.) installing data systems for the National Air Space and Intelligence Command. Processed AF-3215’s. Conducted break-fix actions on MUX rooms and desktop fiber connections. Performed ISP fiber installations for the entire command. Managed assignment of trouble tickets and help desk actions for agency comprised of over 1400 personnel.

• Managed daily tasks and performance reviews for 6 Fiber Optic Installers/Help Desk technicians.

• Responsible for installing single mode and multi-mode fiber from communication equipment rooms to data platforms such as VOSIP, TS-SCI, SIPRNET and NIPRNET systems.

• Certified in Fiber Optic installation and repair.

• Tested circuit paths and troubleshoot links from desktop to equipment rooms. Battalion Communications Chief 05/2008 – 09/2010

3rdBn 9th Marines Hours/week: 60

Camp Lejeune, NC Salary: $79K per year

Supervisor: Benjamin Grimme 910-***-****

• Served as Subject Matter Expert on Joint Force, Army, and Marine Corps Command and Control systems.

• Established a personal Mentor program for over 70 individual Marines assigned to the platoon.

• Developed a formal training curriculum designed to improve tactical communication reporting procedures, job performance, and competency thus improving overall combat readiness.

• Created a non-Military Occupational Specialty Incidental Communicators Course for the purpose of ensuring overall unit efficiency in Command and Control.

• Adapted a recertification process for all Communication Military Occupational Specialty Marines with Certified Vendors to ensure professional development, competency, and efficiency in an ever changing Telecommunications market.

• Responsible for system acquisition with commercial vendors and coordinating best business practices to ensure quality results.

• Managed the entire Communication Asset allowance pool valued at over $6M.

• Accurately maintained 100 percent accountability for all equipment.

• Provided over 30 hours a week to subordinates in professional development, mentoring and counseling.

• Conducted 40 hours a month of formal classroom instruction on Communications planning and tactical strategy presented to over 60 personnel. Instituted formal test procedures at the conclusion of every instruction period. Developed lesson plans, wrote course content and exams. Taught by lecture method and visual aid. Instituted cross level Ronald Anthony Madison

3608 Andorra Court

Hephzibah, Ga. 30815

Telephone: Daytime 205-***-****/Evenings 205-***-**** Email: adb90r@r.postjobfree.com

training for all different Occupational Specialties.

• Utilized Collaborative Tools and Web Portal venues to update Information Assurance training for the organization. Course content covered Phishing, PKI certification, user access and Account creation.

Information Technology Systems Chief 05/ 2006 – 04/2008 1st Marine Aircraft Wing Hours/week: 60

Okinawa Japan Salary: $70K per year

Supervisor: Gregory Breazile COL. Ret. USMC 703-***-****; may contact

• Handpicked by Assistant Chief of Staff G6 to serve as the Wing Information Systems Chief.

• Directly supervised 40 personnel. Responsible for the professional development of all communications personnel within my section.

• Oversaw the day to day operation of the Network Operations Center. Supervised Help Desk personnel of over 20 Marines.

• Resolved a wide range of customer problems applying diplomacy and assertiveness to issues revolving around emerging technologies.

• Inspected subordinate organizations to ensure compliance with headquarters directives and policies.

• Received formal instruction on emerging technologies from approved commercial vendors and subsequently instituted a Train the Trainer initiative for consolidating the lessons learned thus reducing costs for duplicate Vendor training. This eliminated the need for personnel having to leave Japan and travel to state side training venues. The direct savings were in the amount of $25K since the travel budget was set for only $40K annually.

• Created lesson plans for communications courses and taught utilizing collaborative tools such as Sharepoint.

• Inspected subordinate units Table of Equipment allowance pools and supervised Equipment Redistribution Teams for fielding of new communication assets.

• Oversaw a $2M project to upgrade the Wing’s Ground Mobile Satellite acquisition and rapid deployment communication kits. .

• Instituted a monthly round table discussion with all subordinate commodity managers to ensure training goals were being met and revise policy and procedures as needed.

• Developed a Standing Operating Procedures and checklist for operational Systems Control reporting between higher headquarters and subordinate agencies. Spent over 140 hours training an audience of 20 or more students on these procedures and checklist.

• Deployed to Thailand and Myanmar (Burma) in support of the Humanitarian relief mission.

• Awarded the Meritorious Service Medal.

Ronald Anthony Madison

3608 Andorra Court

Hephzibah, Ga. 30815

Telephone: Daytime 205-***-****/Evenings 205-***-**** Email: adb90r@r.postjobfree.com

Operations Chief 05/2005 – 05/2006

MWCS-18 Hours/week: 60

Okinawa Japan Salary: $70K per year

Supervisor: Bryan Mosley 910-***-****; may contact

• Developed a unit Newsletter to encourage and improve Family Readiness for a unit of over 800 Marines and their families.

• Engineered a Squadron pre-deployment checklist where none had existed before.

• Created automated Shared folders for the purpose of improving unit readiness and education.

• Worked with commercial vendors to create accessible training venues for every Marine deployed or on station.

• Developed a tracking system for recurring reports, increasing accuracy and streamlining timelines by over 95 percent.

• Established a rapid mobile communications team capable of deploying in support of Humanitarian Assistance missions within 24 to 48 hours. This team successfully deployed to Humanitarian relief missions in the Thailand and Republic of Philippines.

• Provided over 200 hours of classroom instruction on tactical communications systems. Wrote lesson plans and taught by lecture method and visual aid.

• Served as the Unit Marine Corps Martial Arts Instructor. Certified over 98 percent of the squadron where previously there were below 70 percent certification. Project Manager/Information Systems Chief 05/2003 – 04/2005 MCB Camp Butler G6 Ops Hours/week: 60

Okinawa Japan Salary: $65K per year

Supervisor: Barian Woodward (081) 611-***-****; may contact

• Served as the Government Technical Representative and Contracting Officer’s representative for a $2M Protected Distribution Systems that spanned 7 camps island wide.

• Instituted a revision to the Circuit Actions training program that existed prior to my arrival. Trained over 100 personnel on Direct Order Entry web based procedures, thus certifying them as Review managers and streamlining the approval process. This improved not only accuracy but efficiency of telecommunication services offered.

• Instructed Japanese Master Labor Contractors (MLC) on technical drawings of telecommunication design plans. Visual aids and lecture method were utilized. Additionally, course content was translated into Japanese.

• Served as Contractor Liaison for several contracts supporting 5 contracting agencies such as General Dynamics, Siemens, Marine Corps Systems Command, SPAWAR, Milcom Systems Inc., and Nippon Telegraph and Telephone Corporation (NTT).

• Responsible for reviewing Statements of Work (SOW) and Statements of Requirements

(SOR) for over 10 different projects and 20 different buildings valued at over $12M. Ronald Anthony Madison

3608 Andorra Court

Hephzibah, Ga. 30815

Telephone: Daytime 205-***-****/Evenings 205-***-**** Email: adb90r@r.postjobfree.com

• Consistently demonstrated the ability to communicate both verbally and in writing while developing and presenting briefings.

• Trained base Security Managers on Protected Distribution Systems(PDS) and Intrusion Detection Systems (IDS). Focused on proper accountability of sensitive material and assessment of vulnerabilities in physical security policies. Provided formal instruction on controlling access to facilities, installation of Intrusion Detection devices and Closed Circuit TV (CCTV) surveillance.

• Reviewed, validated and approved Telecommunication Service Requests (TSR), processed Telecommunications Service Orders (TSO) for ADSL, T1, DS3, DSN services residing on the ATM, SONET (SDH) architecture managed by the Defense Information Systems Agency (DISA).

Operations Chief/Training Chief 05/2002 – 04/2003

HQSCVBN MCB Camp Butler S3 Hours/week: 60

Okinawa Japan Salary: $60K per year

Supervisor: Dev Spradlin 630-***-****; may contact

• Principle Staff Non Commissioned Officer for the Commander in charge of the units operation and training. Responsible for unit readiness, force protection, operation, plans and overall organization and training of over 1100 personnel. Developed, coordinated, and monitored the execution of plans, orders and policies that impacted the unit’s mission. Provided guidance through training inspections and staff assisted visits. Supervised 5 military personnel and 1 civil service employee grade GS-07.

• Created a Remedial Physical Conditioning Program designed to improve the overall health and general fitness of the unit and remediate those personnel who had previously failed the units physical fitness performance test.

• Increased unit qualification rate from 80 percent to 99 percent on the Physical Fitness Test.

• Accurately maintained accountability of total equipment allowance pool.

• Created a Microsoft Access database file that tracked all unit training, formal school training, tactical and commercial vehicle licensing.

• Wrote detailed lesson plans and course critiques for more than 40 periods of instruction, ranging from physical fitness, marksmanship, leadership and occupational proficiency.

• Awarded Navy and Marine Corps Achievement Medal. Information Systems Technology Manager 05/1999 – 04/2002 United States Central Command Hours/week: 40

Macdill AFB, Tampa Fl Salary: $55K per year

Supervisor: Chauncey Burns 478-***-****; may contact

• Principle Staff Action Officer responsible for planning, coordinating and validating Voice, Radio and Data networks in the US Central Command Area of Operations (AOR). Ronald Anthony Madison

3608 Andorra Court

Hephzibah, Ga. 30815

Telephone: Daytime 205-***-****/Evenings 205-***-**** Email: adb90r@r.postjobfree.com

Coordinated tactical communications planning, and network management between 4 subordinate agencies and 22 Coalition nations. Traveled extensively throughout the AOR educating network area managers on proper system reporting and mission awareness. Developed a near perfect tasking strategy, empowering network technicians to draw upon mission awareness and track requirements.

• Served as a Systems Watch Officer in the Theatre Command and Control Center headquartered in Bahrain.

• Developed and wrote a new operating instruction clearly defining workforce operations procedures and goals.

• Directed mission management, tasking analysis, reporting, quality control, and data storage control ensuring no compromise to sensitive and confidential materials.

• Regarded as the “Duty expert on network management”.

• Supervised 4 Network Managers providing critical network services to support a $300M Strategic communications network. Wrote detailed lesson plans for Network reporting procedures and troubleshooting outages that still remain in effect today.

• Managed help-desk personnel and ensured they provided rapid responses to network problems whether it was hardware or software issues at the local user level.

• Supervised the installation, repair and maintenance of all tactical transmission systems. Those systems were Ground Mobile Forces (GMF) Satellite, Digital and analog voice systems, and RF communication systems operating in the UHF (TACSAT), EHF and SHF spectrum.

• Awarded Joint Meritorious Service Medal and Joint Service Achievement Medal. WORK EXPERIENCE

05/2015 – 05/2019 IT Specialist Department of the Army Civilian 408 th

CSB Camp Arifjan

Kuwait

09/2012 – 05/2015 Supervisory IT Specialist and Telecommunications Specialist Department of the Army Civilian 402

nd

AFSB Camp Arifjan Kuwait

08/2011- 05/2012 DRS Project Manager for DRS SWA ASC Project 07/2011 - 04/2011 DRS Satellite Systems Analyst/Site Manager DRS TSI SWA ASC 03/2011 - 09/2010 Assistant Project Lead/Data Networks Systems Analyst Computers Universal Inc. NASIC (National Air Space Intelligence Center),WPAFB Dayton Ohio 08/2010 - 05/2008 Information System Technology Chief, 3rdBn 9thMarines 04/2008 - 05/2006 Telecommunications



Contact this candidate