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Operator Front Desk

Location:
Durban, KwaZulu-Natal, South Africa
Salary:
5000
Posted:
March 11, 2020

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Resume:

CURRICULUM VITAE

OF

Zintle Gcwabe

*** ******* *********-*. ********. 3610

Email: adb8xe@r.postjobfree.com

Phone: 076-***-****

Full Name : Zintle Gcwabe

ID Number : 860**********

Sex : Female

Nationality : South African

Gender : Female

Availability : Immediately

CARRER SUMMARY

I am highly resourceful, flexible and enthusiastic individual who is not afraid of a challenge. A quick learner who absorbs New ideas and has experience as a Switchboard operator/Receptionist, General admin work, Cashier, Inbound and Outbound Call Centre Agent and Data Capturing. Well organised and an excellent team player with a proven ability to work pro-actively in a complex and busy office environment. I am now looking for an advancement opportunity in an organization that will allow me to develop my skills and potential.

WORK EXPERIENCE

Company . Assign Services (PTY) LTD

Duration . Started April 2016 – 12 June 2017

Position . Temp Switchboard operator / Administrator

Screen Calls

Switchboard

Message taking and e-mail details to staff

Reference checks on all new staff

Archiving/Scanning- update Excel spreadsheets

Shredding of all documentation that is previous year.

Scan all archived documents to System as backup.

Timesheets – follow up on all weekly/biweekly /month clients and ensure all timesheets emailed to head office

Filing documentation

Filing of CV’s/Invoices/client documentation.

Filing of all payrun payslips

Follow up on all pay queries ensure employee is paid.

Uniform Issues that is PPE.

Arranging interviews and updating CV’s

Assist Operations Clerk with IOD documentation as well as arrangements for outsource staff from site to hospital

Stationery Orders

Courier arrangements

Company . Klapmuts Sandra

Position . Cashier

Duration . One year

Reason for leaving . I was offered a learnership.

Company . Goldex Contact Centre

Position . Outbound Telesales Agent

Duration . 12 months

Reason for leaving . End of Contract

Responsible for making inbound and Outbound calls, data capturing and for getting referrals.

Company . Richh Textiles

Position . Swatch maker- switchboard operator- General admin duties

Period . 10months

Reason for leaving . Personal

Responsible for calling couriers, calling customers, attending to the switchboard, Faxing, e-mailing, making swatch boards and assisting customers.

Company . Ignition Call Centre

Position . telesales Agent

Period . 2years 2months

Reason for Leaving . Career Change

KEY SKILLS

AREARS OF EXPERTISE

Till operator

Cleaning

Stock control

Inbound and Outbound Call Management

Customer Services

Filing

General admin work

Making swatch boards

Switchboard operator

PERSONAL ABILITIES

Attention to detail

Punctual, Reliable and Responsible

Can work very well without supervision

Ability to cope working under pressure

Excellent communication skills (written & verbally)

Ability to multi-task and manage conflict

ACADEMIC QUALIFICATION

Grade . 11

School . New Eislebehn high

Year obtained . 2003

Subjects . English. Xhosa. Maths. Accounting

Economics. Business Economics.

TRAINING

Basic computer literacy, NQF level2 of Call Centre training.

REFERENCES

Name -Razeen Dada

Contact – 082-***-****

Name - Sharmilla

Contact – 083-****-***

Name – Mrs N.B Nkomonye

Contact- 078-*******



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