Full Name : Zintle Gcwabe
ID Number : 860**********
Sex : Female
Nationality : South African
Gender : Female
Availability : Immediately
I am highly resourceful, flexible and enthusiastic individual who is not afraid of a challenge. A quick learner who absorbs New ideas and has experience as a Switchboard operator/Receptionist, General admin work, Cashier, Inbound and Outbound Call Centre Agent and Data Capturing. Well organised and an excellent team player with a proven ability to work pro-actively in a complex and busy office environment. I am now looking for an advancement opportunity in an organization that will allow me to develop my skills and potential.
Company . Assign Services (PTY) LTD
Duration . Started April 2016 – 12 June 2017
Position . Temp Switchboard operator / Administrator
Message taking and e-mail details to staff
Reference checks on all new staff
Archiving/Scanning- update Excel spreadsheets
Shredding of all documentation that is previous year.
Scan all archived documents to System as backup.
Timesheets – follow up on all weekly/biweekly /month clients and ensure all timesheets emailed to head office
Filing of CV’s/Invoices/client documentation.
Filing of all payrun payslips
Follow up on all pay queries ensure employee is paid.
Uniform Issues that is PPE.
Arranging interviews and updating CV’s
Assist Operations Clerk with IOD documentation as well as arrangements for outsource staff from site to hospital
Company . Klapmuts Sandra
Position . Cashier
Duration . One year
Reason for leaving . I was offered a learnership.
Company . Goldex Contact Centre
Position . Outbound Telesales Agent
Duration . 12 months
Reason for leaving . End of Contract
Responsible for making inbound and Outbound calls, data capturing and for getting referrals.
Company . Richh Textiles
Position . Swatch maker- switchboard operator- General admin duties
Period . 10months
Reason for leaving . Personal
Responsible for calling couriers, calling customers, attending to the switchboard, Faxing, e-mailing, making swatch boards and assisting customers.
Company . Ignition Call Centre
Position . telesales Agent
Period . 2years 2months
Reason for Leaving . Career Change
AREARS OF EXPERTISE
Inbound and Outbound Call Management
General admin work
Making swatch boards
Attention to detail
Punctual, Reliable and Responsible
Can work very well without supervision
Ability to cope working under pressure
Excellent communication skills (written & verbally)
Ability to multi-task and manage conflict
Grade . 11
School . New Eislebehn high
Year obtained . 2003
Subjects . English. Xhosa. Maths. Accounting
Economics. Business Economics.
Basic computer literacy, NQF level2 of Call Centre training.
Name -Razeen Dada
Contact – 082-***-****
Name - Sharmilla
Contact – 083-****-***
Name – Mrs N.B Nkomonye