CURRICULUM

Yogendra Singh Patel.

Mobile: +968******** +918*********+919727153565.

E-mail: adb8vh@r.postjobfree.com

Skype ID> patels312

Career Objective

My ambition is to thrive in a challenging and demanding environment coupled with my through knowledge and with proven ability to manage multiple tasks simultaneously keeping in view the interest of the team and organization. Ability to relate people, adaptability, professional approach and positive attitude are key features of my life. I am sincere in my efforts with high level of performance output Seeking for a relevant position in challenging assignment in hospitality industry, where I can apply my experience and academic qualification besides developing them to the fullest on the interesting assignments.

Key Skills, Experience & Functional Role

Al Nahda S P A & Resort Muscat.

Working as a Assistant Laundry Manager 18th

December 2017 till date.

Job Duties and Responsibilities

• Manage day to day operations of the Laundry department. Implement standard operating procedures to improve the process and performance

• Process a complete knowledge of washing spotting, starching, dry cleaning and pressing techniques maintain good knowledge of all laundry equipments and systems ensure all Laundry equipments, Products and facilities are efficiently operating condition.

• Communicating clearly with all relevant internal departments on issues of guest needs and maintenance Participates in the planning of departmental goals as they related to the wider hotel strategy.

• Control & monitor all departmental costs on a regular basis to ensure performance against budget Proper and effective utilization of resources and perform regular inventory and internal audits

• Ensure proper availability of cleaning and guest supplies and coordinating procurement of new supplies and products Manage proper movement of dirty and clean laundry and of guest valet service Implement proper valet service.

• Ensure all damaged linen and uniforms are sent to the uniform room for repairs or discarding Control and record chemical consumption and reorder as required Assist in maintaining records of stock and equipment.

• Ensure daily production records for linen and uniforms are maintained Ensures that regular preventive maintenance is carried out and reduce downtime with proper coordination with the maintenance department Implement proper quality control and take necessary action for improvement for quality service.

• Ensure maintain par stock level as per the company policy Implement proper inventory control system Analyze guest feedback and take corrective action to improve guest satisfaction Ensure presentation of linen and must be attractive and neat. HYATT REGENCY AHMEDABAD.

( 210 Rooms including 19 Luxurious Suites)

Working as a Laundry Supervisor/Acting Manager from 16th February 2015 to 26th

November

20017(Pre-Opening)

Tasks:

• To lead and manage all aspects of the laundry valet operation, ensuring service standards are followed.

• To prepare month end figures on linen quantities used and write off figures to report House Keeping Manager any shortage of linen.

• To handle Guest concerns and rectify quickly, logging and notifying proper areas to service them.

• To follow departmental policies and procedures and follow all safety and sanitation policies.

• Co-ordinate the guest laundry flow, from the collection of guest laundry to the delivery of laundry to the respective guest.

• Coordinate maintenance and repair of equipment with Engineering Department and ability to work under pressure.

• Train new laundry staff & conduct regular on-the-job training in the various activities and tasks of the laundry Department.

• Look into new methods for increasing laundry efficiency and make reports and store issues when required.

• Take the inventory of linen, uniform and chemical give the report Housekeeping manager.

• Check on the garments that are to be sent back to each guest so as to ensure that the type and number of garments returned are accurate.

• Making roster and assigning staff to in respective areas.

• End of the Month charge out to the all Department for Laundry and Uniform cost.

• Developing and putting into operation the current system and technical advancement in the field of Laundry operation.

• Maximizing output performances through delivering an exceptional guest stay experience, people management and cost control.

• Developing and maintaining efficient & effective reporting systems for budget control and revenue growth.

• Ensuring washing of linen and uniforms as per standards stipulated. HYATT REGENCY LUDHIANA PUNJAB INDIA.

Working as a Laundry Team Leader 14th

March 2014 to 14th

February2015.

(168 Rooms - Busiest business hub of Northern Part of India also known as Manchester of India. Catering to

(Corporate and Groups)

Tasks:

• Handling the production sheet (Daily & Monthly)

• Ordering chemicals and supplies through I-Scala..

• Maintaining the proper par stock linen, uniform and chemicals.

• To consistently provide thoughtful, caring and sincere service.

• Daily taking Briefing abuts department issuing point and Group career

• Ensure proper loading and unloading of dryers, and also setting proper temperature for different items that require drying.

• Take linen which is spotted out and place separate for re-washing or special treatments.

• Any linen which is torn is placed separately and returned to the Linen room for repair.

• Schedules preventative maintenance of laundry equipment and co-ordinate with the engineering department for any maintenance issues.

• Ensure team members adhere to all Health and Safety Regulations

• Handling the laundry department and Uniform Room reporting to Laundry manager on daily base in case any uniform need to be discarded or repels. GRAND HYATT UNITED ARAB EMIRATES.

Worked as Laundry Attendant from December 2006 to March. 2014. Key features:

Knows five star hotel laundry & housekeeping related works Education

S C

Govt. Of Uttar Pradesh Allahabad

Education.

2

rd

Division

1996

H S E Govt. Of Uttar Pradesh Allahabad Education. First Division 2008

B .A- From V.B.S Purvanchal University Uttar Pradesh India. 3 rd

Division 2001

Professional Experience and Significant Achievements Laundry Attendant in

GRAND HYATT Dubai-U A E

Laundry Team Leader in India,

HYATT REGENCY, Ludhiana (Punjab)

Laundry Supervisor in India,

HYATT REGENCY, Gujarat(Ahmadabad)

Laundry In charge in Oman (Muscat)

December 2006 –March 20014

March 2014 to February -2015

February 2015 to 16Nove-2017

Al Nahda Resort & SPA December 2017 till date

PERSONAL DETAILS

Address : Yogendra Singh Patel.

Hariom Park Room No 236, S P Ring Rood odhave Ahmadabad Gujarat Pin code -382415 INDIA.

Date of Birth : 01/10/1978.

Sex : Male

Nationality : Indian

Marital Status : Married

Languages Known : English, Hindi, Gujarati

Extra Curricular Activities : Playing Foot Ball, Cricket, Listening to Music Driving License : Have a Valid Indian Driving License Passport Number : P 5236384.

References will be provided on request

I hereby declare that all information above are true and correct to the best of my knowledge and belief.

Yogendra Singh Patel.

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