Resume

Sign in

Cisco Manager

Location:
Chennai, Tamil Nadu, India
Posted:
March 11, 2020

Contact this candidate

Resume:

Gokul Elangovan adb8tx@r.postjobfree.com

+919*********

PROFESSIONAL PROFILE

A results-driven IT professional with extensive experience in the engineering, administration and support of Information Systems. In-depth expertise in the implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN network systems. Proven ability to lead and motivate project teams to ensure success.

TECHNICAL EXPERTISE

F5 LTM, GTM, Enterprise Manager,APM.

Checkpoint firewall.

Cisco ASA

HPNA

Solar winds

Cisco Routers: 2800, 3600, 3800, 7200

Cisco L2 and L3 Switches

Cisco Nexus 9k,7k,5k and 2k

Cisco Wireless 5508

KEY ACHEIVEMENTS

-Planned and Co-ordinated for Cisco wireless migration across 1160 locations in US.

-Maintained availability of 99.99% of WAN links across locations in US.

-Performed packet level analysis in F5 Load balancer for Application issues.

-Migrated couple of applications from Colo DC to Google Cloud

-Nominated by Client to train Uruguay people on the technical concepts and for new implementation

-Received Customer champion award by Kohl’s customer and various customer appreciations.

EXPERIENCE

Infra Technology Specialist

March 2018 – Till Date Cognizant Technology Solutions, Chennai

Client: Academy Sports and Outdoors, USA

-Technically leading a team of 8 members in enterprise network environment, responsible for network troubleshooting, problem management and new implementation.

-Responsible for troubleshooting and implementation on Network Infrastructure.

-Responsible for keeping all technical activities in line with ITIL process agreed by the client for Incident management, problem management and change management using Service Now tool.

-Responsible for maintaining security compliance standards agreed by the client and technically SPOC for all audit related meetings.

-Co-ordinate all technical project related activities with project management team, architects team and present the weekly and monthly progress to the onsite team.

-Maintaining Technical documents in team’s centralized SharePoint repository.

Infra Technology Specialist

April 2015 – Dec 2017 Cognizant Technology Solutions, Chennai

Client: Kohl’s Retail, USA

Environment: Cisco ISR 4300, Nexus 7k,9k, F5, ASA, Cisco Wireless, Google Cloud

-Technically leading a team of 12 members in enterprise network environment, responsible for network troubleshooting, problem management and new implementation.

-Implemented cisco wireless infrastructure across 1160 locations.

-Responsible for Migrating applications to Google Cloud.

-Managing Configurations and administrations for new VIPs, Content switching setup in F5 Load balancer based on the application specific requirement.

-In charge of managing, configuring and administrating ASA Firewall and configuration backup through Solar winds.

-Responsible for keeping all technical activities in line with ITIL process agreed by the client for Incident management, problem management and change management using Service Now tool.

-Responsible for maintaining security compliance standards agreed by the client and technically SPOC for all audit related meetings.

-Co-ordinate all technical project related activities with project management team, architects team and present the weekly and monthly progress to the onsite team.

-Maintaining Technical documents in team’s centralized SharePoint repository.

Tech Lead

Oct 2014 – April 2015 Verizon Data Services India Limited

Client: Verizon Cloud

Environment: Cisco ISR 4300, Nexus 7k, HPNA.

-Responsible for Quality in delivery from Tier 1 team

-Ensuring proper escalation process has been followed.

-Filling up knowledge Gap if they have any by arranging training with Tier 2 people.

IT Analyst

Jan 2007 - Oct 2014

TATA Consultancy Services

Client: Target Retail, USA

Environment: Cisco ISR 4300, Nexus 7k, HPNA.F5, Cisco Wireless.

-Holds end to end responsibility for Network support in LAN, WAN, Wireless and security environment.

-Coordinating with various technology groups during global outages and troubleshooting in conference call.

-Coordinating with internal and external service providers and vendors to resolve problems using the facilities provided by them as per contract.

-Plan and simulate disaster recovery process for network infrastructure/ project and document the procedures to be followed to recover from the failure condition.

-Coordinating with clients for new network device connectivity and troubleshooting. This includes remodel team and third party contractors.

-Knowledge gained on L3 Switching, Cisco Wireless, Tandberg Video infrastructures.

-Implementation of New target facilities as per the Client requirements which includes configuring switches, and allocating IP Addresses.

-Troubleshooting issues pertaining to target project and giving solution for the customers. Participating conference call with clients to resolve network related issues.

-All the tasks accounted by Incidents, Work orders, Change Requests and Infrastructure Work Requests.

-Always ensured the Internal and External process is being followed without any violation for all the implementation. All the details like Incident and Change Request number, Implementation date and the configuration details are documented for future reference/audit purposes.

EDUCATION

Bachelor of Science (Electronics and Comp Sci) 2005

SASTRA University, Tamilnadu India

Higher Secondary 2002

CTKMHSS, India



Contact this candidate