1. 20+year Experience in
5. Strong skills in
6. Good hard
I am enthusiastic, hardworking, responsible, conscientious and able to adapt to tasks and situations. I am efficient, organized and have a pleasing personality. I can work effectively either individually or as part of a team and possess a high level of patience and tact. Provides office services by implementing administrative system, procedure, and policies, and monitoring administrative projects. My WES report and IELTS result ready. CAREER SNAPSHOT
Assistant Administrative Officer /Customer Service Representative July1995--Present
Dubai Health Authority, Clinical Faculty, Dubai Medical College. AREAS OF EXPERTISE
Excellence administrative skills and knowledge of current office technology.
Excellent communication skills
Ability to multi-task.
Created effective organizational and filing systems, including quick and through indexing, filing and offsite storage, resulting in easy access to critical information and streamlined office functioning.
Answering a high volume of incoming calls and in-persons inquiries from clients and colleagues; treated each person with respect and provide information and referrals.
Demonstrated the ability to multi-task in a fast-paced environment, while maintaining an emphasis on quality.
Consistently presented a professional image, both on the phone and in person, contributing positively to faculty reputation.
Commended by external and internal customers for providing prompt, and excellent services.
Ensured efficient operation of the office of the clinical Faculty Dean so as to assist him in fulfilling the objectives and tasks vested with, by providing administrative and secretarial support and managing logistics of internal and external reciprocal relations.
Coordinated and maintained written and electronic calendar and schedules.
Assisted the Faculty staff in the management of their schedule and handled calls both internal and external.
Handling incoming and outgoing mail and undertook other internal and external correspondence, as required, including replying to inquiries or letters sent to the other department by the Head of departments in the hospital and other external and internal bodies.
Expedites the resolution of medical student problems and complaints.
Provided support to other committees and subcommittees of the faculty as required.
Arrange traveled and hotel booking for official missions.
Liased between Headquarters and the Faculty Dean to provide information required by the Public Relations and Medical Department in its communication to all target audiences aiming at introducing hospital services and increasing health awareness.
Liased between all impacted departments to ensure proper communications and reporting practices.
Coordinated and maintained annual vacation and continuing medical education record on departmental employees
Ensured that all office equipment such as computers, Photocopy Machines, laptops, LCD Projectors and Fax Machines, were available in the Faculty’s department. Ordered office supplies as required. Oversaw the general maintenance and cleanliness of the offices.
Operated office equipment.
Welcomed visitors and directed them to contacts and services areas, obtained and processed information required to provide services.
Scrutinizing and forwarding incoming mail and faxes.
Dispatched and arranged couriers for incoming and outgoing legal documents with time sensitive issues.
Self-correspondence as and when required.
Arranging and distributing of letters of appointment for Lecturer in Faculty office.
Maintaining and updating personnel records of all employees, i.e., passports health cards, Vehicle licenses etc.
Stock position of stationery items, brochures, fliers etc.
Helping to arrange the MRCP (UK)Exams In Dubai Health Authority
Arrange the Files for the Examiners and organisers
Arranging the mark sheet of the PACES Exam according to the Candidates’ names
Ability To take responsibility of more than one task at the same time
Ability to work in a team
Organize the office documents for the Head of the organizational unit for reviewing and approval
Assist head of office in various department projects and participate as assigned
Maintain electronic tracking system of day to day work
Ensure proper data entry to any computerized system and ensure accuracy and completeness
Perform general administrative tasks: coordination, follow up, telecommunication
Communicate department’s procedures & guidelines as per need to all related departments EDUCATION - CERTIFICATIONS
Bachelor of Science, University of Punjab, Lahore, Pakistan 1989
Faculty of Science, Board of intermediate and secondary Education, Lahore. 1987
Metric, Board of Intermediate and secondary Education, Lahore. 1984
WES Report and IELTS are ready.
MS Office Suite (Word, Excel, Power Point & Outlook), internet, and e mail applications.
Operating the photocopy machines, LCD projectors with laptop etc
My Job NOC Code is 1241 and Skill Level B.
Nationality : Pakistani
Date of Birth : 21th December, 1968.
Marital Status : Married
Visa Status : Employment Visa
Languages : English, Urdu and Punjabi.
Furnished promptly upon request