Toinette Stephens

Savannah, GA

adb8s7@r.postjobfree.com

912-***-****

To further my career in a position that allows room for advancement. Willing to relocate to: North, SC

Authorized to work in the US for any employer

Work Experience

Correctional Officer II

Coastal State Prison - Savannah, GA

December 2018 to February 2020

Monitor the inmates in the given building assignment. Give an account for each assigned offender. Monitor the medicine intake of each offender. Keep track of their appointments to school, doctor's and family visits. Maintain and update offender documentation. Record offender activity in log books. Communication Officer III

Savannah-Chatham Metropolitan Police Department - Savannah, GA November 2007 to November 2017

Duties include

• Answers E911 and non-emergent calls.

• Provides information, and/or medical dispatch instructions as needed.

• Transfer calls to the appropriate agencies.

• Interrogates caller to obtain necessary information for relay to field personnel;

• Enters calls for service into the CAD system.

• Enters/clears information using the GCIC/NCIC database.

• Dispatches officers and essential personnel for Police, Fire, and EMS.

• Utilizes Language line for translations.

• Uses the Hearing and Voice Impaired System (TTY) as needed.

• Trained incoming employees when needed.

• Performs additional duties as assigned.

Communications Specialist

Savannah Police Department

April 1999 to October 2006

Duties include

• Answers E911 and non-emergent calls.

• Provides information, and/or medical dispatch instructions as needed.

• Transfers calls to the appropriate agencies.

• Interrogates caller to obtain necessary information for relay to field personnel;

• Enters calls for service into the CAD system.

• Enters/clears information using the GCIC/NCIC database.

• Dispatches officers and essential personnel for Police, Fire, and EMS.

• Utilizes Language line for translations.

• Utilizes the TTY (for hearing impaired) System as needed.

• Performs additional duties as assigned.

Front Office Assistant

City of Savannah - Housing Department

January 1998 to April 1999

Duties include

• Answer phones.

• Greet customers.

• Take messages.

• Type letters.

• Assist the loan officer with typing payment coupons.

• Run errands.

Education

BACHELOR OF ARTS in Criminal Justice

SAINT LEO UNIVERSITY

August 2017

Skills

CAD (10+ years), DISPATCH (10+ years), CPR (2 years), MENTOR (2 years), Call Center, Customer Service, Dispatching

Additional Information

Skills & Abilities

COMMUNICATIONS CERTIFICATIONS

• NCIC/GCIC

• CAD

• CPR

• Basic Communications certification

• Emergency Medical Dispatch

• Emergency Fire & Rescue Dispatch

• Power Phone

• Microsoft

LEADERSHIP

• Volunteered at the Inner-City Night Shelter along with my church ministry.

• Served as vice president of my church choir from June 2006 to present.

• Served as a youth mentor at my church for two years.

• Commendations from two of the five police chief that have served our community during my seventeen-year tenure.

• Employee of the Quarter for two consecutive quarters.

Contact this candidate