CURRICULUM VITAE

Career Objective

Continue to develop the potentials in the professional career and to grow to a senior level of responsibility where I can make a significant contribution to the success of the organization. Will work in an environment ensuring teamwork and accept challenges of growth opportunities.

Career Progression

Service Supervisor – Jumbo Electronics – Video home and Electronic Centre WLL – Qatar (DSP for LG Electronics and MultiBrand) (May2017 – Till Date)

Duties and Responsibilities

Achieves excellence in all areas of service ensuring compliance with company recognized standards.

Handles every complaint/suggestion from customer with positive attitude, sincerity and promptness. Informs and consults superiors for major issues before responding.

Plan, schedule and allocate the jobs to concern technicians.

Conduct weekly and monthly review meetings with team.

Monitoring and managing part claim with Supplier Company.

Monitors stock level and stock rotation and ensures compliance with the given targets and objectives. Conducts regular inventories to check discrepancies between physical and actual stock. Ensures that stock is properly maintained and procedures are followed properly. Inspects storage areas to check any damages to inventories.

Identifies staff training needs and initiate training process in coordination with superiors. Monitors and supervises On-The-Job training process as per training guide lines and procedures

Prepares and maintains documents, reports and records as per the company requirements.

Prepares daily, weekly and monthly reports and forwards it to manager for further submission.

Handles Distributor, Dealer and showroom defective stocks, repaired and return back to them with respective grade

Service In Charge- LG Electronics India (P) Ltd., (August 2013 –December 2015)

Duties and Responsibilities (Managed by Chandra Enterprises)

Servicing all Products of LG (Electronics Equipments, Home Appliances and IT Products )

Achieves excellence in all areas of service ensuring compliance with company recognized standards.

Monitoring of day to day activities

Work coordination, support and guide to technicians if they are facing any technical issue.

Conduct monthly training and about the new products launched by company.

Prepares and maintains documents, reports and records as per the company requirements.

Prepares daily, weekly and monthly reports and forwards it to manager for further submission.

Spares Handling and Spares ordered as per requirement of all locations

Handling Distributor, Dealers and Customers as per Company procedure and their satisfaction

Maintenance Supervisor - Sodexho Socat LLC, Oman (Facilities & Maintenance – Petroleum Development of Oman) – (December 2009 – July 2013)

Duties and Responsibilities

Plans, organizes and controls maintenance services in a professional manner ensuring prompt, efficient and quality service as per the contractual specifications and in line with superiors and client’s instructions.

Achieves excellence in all areas of service ensuring compliance with company recognized standards.

Inspects all areas of maintenance operations regularly to ensure compliance with company and client’s standards and procedures.

Reviews monthly and daily requisitions with the various discipline foremen and the material controller to monitor and control excess and shortages of stocks.

Monitors stock level and stock rotation and ensures compliance with the given targets and objectives. Conducts regular inventories to check discrepancies between physical and actual stock. Ensures that stock is properly maintained and procedures are followed properly. Inspects storage areas to check any damages to inventories.

Plans and prepares maintenance schedules with the concerned section heads against the job orders and routine activities. Proposes and participates in updating the maintenance schedules as and when required.

Monitors staffing level regularly. Prepares vacation and replacement plan for key personnel in consultation with the Site Manager. Submits staff need forecast to the Site Manager.

Identifies staff training needs and initiate training process in coordination with superiors. Monitors and supervises On-The-Job training process as per training guide lines and procedures. Ensures to keep up-to-date records of all training both Of-The-Jobs and On-The-Job.

Prepares duty roster of staff on site and monitors compliance. Ensure proper allocation of duties to control overtime.

Prepares and maintains documents, reports and records as per the company and clients requirements.

Prepares daily, weekly and monthly reports and forwards it to the site manager for further submission to the clients.

Ensures smooth running of Stock Management System through proper maintenance of data input/output controls.

Develops and maintains good working relationship with client through regular contacts.

Handles every complaint/suggestion from clients with positive attitude, sincerity and promptness. Informs and consults superiors for major issues before responding. Keeps clients informed about actions through regular feedback.

Ensures that staffs are well trained for their respective positions and are well aware of their duties and responsibilities.

Ensures that the maintenance staff assigned in various sections on location has received HSE and other required inductions and courses at the head office and location and appropriate records are maintained.

Conducts regular meetings with staff to share mutual concerns, work practices, improvement plans and to communicate company’s policies, standards, objectives and other helpful information.

Ensures all work is carried out in compliance with the Quality, Health, Safety and Environment management system.

Conducts weekly HSE meeting and arranges necessary QHSE training for staff in conjunction with the QHSE Manager on the hazards related to his job.

Prepares, maintains and submits all the financial reporting documents to the Site Manager on time.

Senior Technician – Seichem Cables – India (June2007 – November-2009)

Duties and Responsibilities

Attending break downs in Electrical, Electronics, PLC Panels

Plans, organizes and schedule PPM for all equipment

Monitoring of day to day Break down and PPM activities

Following Company HSE Rules and Regulations

Service Engineer - LG Electronics India (P) Ltd., (August 2000 – December 2006)

Duties and Responsibilities (Managed by Sairam Engineers)

Servicing all Products of LG (Electronics Equipments, Home Appliances and IT Products )

Monitoring of day to day activities

Work coordination and support and guide to technicians if they are facing any technical issue.

Prepares and maintains documents, reports and records as per the company requirements.

Prepares daily, weekly and monthly reports and forwards it to manager for further submission.

Stores Handling and Spares ordered as per requirement of all locations

Handling Distributor, Dealers and Customers as per Company procedure and their satisfaction

Service Technician – A.S. Impex Ltd., India (November 1999 – June 2000)

(Production Factory for BPL, PHILIPS and KELTRON Brands)

Duties and Responsibilities

Servicing Monochrome and Color Televisions

Testing the Televisions as per Company procedures

Technical report

Service Engineer – Samsung Electronics India Ltd., (May 1998 – November1999)

Duties and Responsibilities (Managed by Percy Electronics)

Servicing all Products of Samsung (Electronics Equipments, Home Appliances and IT Products )

Monitoring of day to day activities

Work coordination

Stores Handling and Spares ordered as per requirement of all locations

Handling Distributor, Dealers and Customers as per Company procedure and their satisfaction

Service Engineer – Kalos Institute of Technology (June 97 – April98)

Duties and Responsibilities

Servicing Audio and Video Appliances

Training Experiences

Company

Place

Nature of Training

Year

Duration

Peripherals Care

Pondicherry

Hard ware

June 98

2 weeks

LG Electronics

South Korea

Plasma, Projection and LCD Display Panels

Sep’2000

2 weeks

Other Courses (PDO – Petroleum Development of Oman)

HSE Induction

SLS – Safety Leadership for Supervisors

Educational Qualification

HSC – State Board of TamilNadu

SSLC – State Board of Tamilnadu

Technical Qualification

D.E - Diploma in Electronics

D.C.Tech -– Diploma in Computer Technology

Certified Automation Engineer

System Knowledge

Operating System: Windows 7/95/98/2000/ME/XP, DOS

Other Software’s Known: MS Office, Internet Explorer, Outlook Express etc,

Personal Information

Name Manikandan

Father Name Devalingam

Date of Birth 05/11/1976

Religion Hindu

Marital Status Married

Languages Known English, Tamil, Hindi

Permanent Address D22, Point Care Street,

O.K Palayam,

Mudhaliarpet,

Pondicherry 605004.

Passport Details:

Passport No - T8264779

Date of Issue - 19/06/2019

Date of Expiry - 18/06/2029

Place of Issue - Qatar

Declaration

I hereby declare that the above furnished information are true and correct to the best of my knowledge and belief.

Place :

Date :

Manikandan.D

Manikandan.D

D22, Point Care Street,

O.K Palayam,

Mudaliarpet,

Pondicherry-605004

India

Mobile: +974-***-***-** (Qatar)

+91-994**-***** (India)

E-mail – adb8ng@r.postjobfree.com

Contact this candidate