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Receptionist/Medical Assistant/Accounts Assistant/

Johannesburg, Gauteng, South Africa
March 10, 2020

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Randburg, JHB 076-***-****


Medical receptionist

Experienced Medical Receptionist adept in providing excellent administrative and clerical support in high volume medical environments. Skilled in maintaining schedules, making appointments, taking messages, and treating patients with care and respect. I am highly professional individual with good interpersonal skills. I bring a wealth of experience and believe I would be an asset to your company.

- Currently seeking employment having recently been retrenched - CURRICULUM VITAE:



Randburg, JHB 076-***-****

Cover Note

Throughout my 33+ years career as a qualified nurse and medical receptionist, I have enjoyed working in the same medical practice. It has recently come about that I have been retrenched due to my main employers illness.

I qualified as a nursing sister in my earlier years (1980’s) and have continued to use these skills while fulfilling additional roles as mentioned below.

I have managed several positions over the years with a strong focus on medical reception, dealing with patients, their accounts and for the last 3 years I’ve formally transitioned into the accounts department working with various medical software applications to provide the most efficient service possible for each doctor. I am a dependable and loyal person and have strong office administration skills. I am in the fortunate position, now that my children are grown up, to be able to work longer hours and pursue new opportunities. I look forward to gaining new skills, and using my current knowledge and experience in new environments.

General Office Management & Administration:

- Scheduling appointments (telephonic

/ email)

- Maintaining patient records and


- Booking specialist appointments on

behalf of patients and doctors

Accounts and Payments

- Debt collection and payment/account


- Knowledge of ICD10 technology

- Invoicing and reconciliations

- Month-end reconciliations

- Receipting, handling of cash and card


Software Competency

- Medemass (MedSolve) ME+

accounting programme

- Data capture and debt collection

- Microsoft Office

Document Handling

- Email, fax, scanning, copying – file

records and accounts

Medical Duties

- Performing ECG’s

- Instrument sterilization

- Managing oxygen and liquid nitrogen


- Handling blood specimens and lab


Personal Skills

- Friendly personality that helps patients

/ clients feel welcome when they visit

for an appointment.

- Highly organized in a way that ensures

all appointments are recorded

properly and accurately.


Date of Birth: 23 September 1959

Nationality: South African

ID: 630-***-**** 083

Drivers License: YES

Home Language: English

Other Language: Afrikaans

Health: Excellent


Randburg, JHB 076-***-****

- Ordering laboratory supplies

- Handling of vaccines

- Extensive knowledge of medical


- Knowledge of HIPAA practices and

ability to enforce them so patient

confidentiality is protected.

I have loyally worked for the same medical practice for 33 years. Various doctors have transitioned in and out of the business I have maintained my employment, assisting each one accordingly. Current employers:

- Dr Nita Sadhabirriss 011-***-**** (primary - currently unavailable due to illness)

- Dr Kirsten Welch 011-***-****

- Dr Bruce Ilsley 011-***-****


- Full-time (08.00 – 17.00 Mon – Fri)

- Part time (08.00 – 13.00 Sat)

Previous Employers:

- Maureen Woolf 083-***-**** (no longer practicing)

- Behice Ozbay (emigrated)

- Rodney Marks (emigrated)

Employment Period:

- 1987 - Present

2018 – 2020 (current) Client Accounts manager & Receptionist Company: Drs Ilsley, Sadhabiriss and Welch (General Practitioners) Responsible for: Primary: Accounts Management (Dr Sadhabiriss) Secondary: Medical Receptionist (All three doctors) 1987 – 2017 (current) Medical Receptionist


Doctors (current and previous):

Drs Ilsley, Sadhabiriss and Welch (General Practitioners) Dr’s B, Ilsley, Sadhabiriss, Welch, Marks, Tam, Woolf, Ozbay, A, Ilsley Responsible for: Primary: Medical Receptionist (see expertise) 1982 – 1985 Order clerk – Medical assistant

Company: ER Bernard, Dental Supplies

Responsible for: Primary: Medical Receptionist (see expertise) WORK EXPERIENCE

Randburg, JHB 076-***-****


Bible Theology

Liberty Theological College

Lynchburg, Virginia, USA

1980 - 1982


Nursing Diploma

Andrew Flemming Hospital

Salisbury, Rhodesia

1977 - 1980


Cadet Nursing

Andrew Flemming Hospital


(1976 - 1977)



Oriel Girls High



Please feel free to contact me with any queries

Michele Demos



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