Computer Operator Office

CURRICULUM VITAE

SRIJA KHATIWADA

Mobile: +974********/31271465

E-mail: *****.*********@*****.***

Doha, Qatar

Career Objective

Passionate about fashion retail and seeking a challenging position in a progressive company with the potential for advancement where I can fully utilize my education and knowledge as well as experience while making considerable contribution for mutual benefits of both parties. Work Experience:

• Work as a cashier supervisor in Al Jeder Restaurant Doha, Qatar since March 2019 to present

Duty and responsibilities

Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate

Collect payments whether in cash or credit

Issue receipts, refunds, change or tickets

Redeem stamps and coupons

Cross-sell products and introduce new ones

Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving the store Maintain clean and tidy checkout areas

Track transactions on balance sheets and report any discrepancies Bag, box or gift-wrap packages

Handle merchandise returns and exchanges.

Computed and record totals of transactions on a daily basis and recorded data

• Calculated total payments received during a time period, and reconcile this with total sales

• Answered customers questions, and provide information on procedures or policies

• Ensured that each customer receives outstanding service by providing a friendly environment

• Maintained awareness of all promotions, advertisements and new product samples

• Worked as Documentation Officer in Global Alliance Consultancy Service Pvt.Ltd. Jhapa, Nepal from 7th may, 2014 to 10th Feb 2018.

Duty and responsibilities

• Collect, scan and upload documents following set procedures.

• Ensure all technical documents, such as reports, drawings and blueprints, are collected and registered in system.

• Notify personnel of updated document versions and how to access them.

• Maintain confidentiality around sensitive information and terms of agreement.

• Copy, scan and store documents.

• Check for accuracy and edit files, like contracts.

• File documents in physical and digital records.

• Retrieve files as requested by employees and clients.

• Insert customer and account data by inputting text based and numerical information from source documents within time limits.

• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.

• Keep information confidential.

• Generate reports, store completed work in designated locations and perform backup operations

• Scan documents and print files, when needed

• Ensure proper use of office equipment and address any malfunctions

• Worked as Receptionist in Sunkoshi Manpower Service Pvt. Ltd. Jhapa, Nepal from 7th April 2013 to 2014.

Duties & Responsibilities

• Greet clients, visitors, and guests as they enter into office.

• Provide information regarding products or services of the company.

• Answer inquiries regarding services and availability of the personnel.

• Schedule, reschedule and cancel appointments.

• Answer telephone calls and transfer calls to the appropriate person.

• Provide information to callers over the telephone.

• Respond to emails and office correspondence.

• Update employee attendance and visitors’ records.

• Assist visitors in filling out forms.

• Perform basic bookkeeping and record keeping duties.

• Update shift diaries and report maintenance issues.

• Perform light maintenance on equipment.

• Monitor, stock and restock office machines.

• Perform data entry and filing activities.

• Keep work area clean and tidy on a constant basis. Education And Qualification

• Bachelor Degree: Bachelor in Major English from Kankai Multiple Campus Tribhuvan University in 2014.

• Higher Secondary Level from Higher Secondary Education Board Nepal in 2010. School living certification Examination from Government of Nepal in 2006. Other Training Information

• From Online Computer And Language Institute (Basic Course)

• From Sunrise Education and Foundation (Diploma in Advance Computer Operator)

• From I.T.C. MULTIPURPOSE TRAINING CENTER (Basic Beautician) Personal Details

Passport No : 08513776

Date of Birth : 26 October 1990

Place of Birth : Jhapa, Nepal

Marital Status : Married

Language : English, Arabic

workable, Hindi, Nepali

Nationality : Nepalese

Gender : Female

I hereby confirm that all above information are correct.

SRIJA KHATIWADA

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