BERNARD GACHOMO GITHINJI
P.O.BOX ****, THIKA, KENYA
Home Tel: +254********* Work phone number +937******** Email: ***********@*****.***
Profile Summary
I have experience in various fields to include Information Technology (IT), food service, warehouseman, laborer, and water treatment specialist. I will be asset to any organization because my ability and desire to learn, produce positive results for customers, and provide quality products. I have obtained some college credits in my pursuit of a college education Core Qualifications
Team player who can work with a group or as an individual
Proficient in Microsoft office Suite, and lotus notes
Ability to perform Administrative Duties
I have got a valid driver’s license
Adheres to Government compliance, policies, and procedures
Able to understand verbal and written English instructions and able to communicate the instructions to others
Ability to read, write, understand and speak clearly in English, Swahili, and basic Arabic
LOGCAP experience, Military food service experience
Knowledgeable and experienced in the Maximo, Onpoint applications Work Experience
AMENTUM Afghanistan 2019 - Current
IT Field Technician
Duties & Responsibilities
Installing and configuring Ethernet lines
Performs printer mapping and scanner installations
Replacing broken network cables and connectors
Crimping customized network cables with crimpers tool to meet the TIA/EIA Standards
Binding the installed network cables with cable ties/zip ties making them neat and tight
Performs desktop support to over 300 users in person and by telephone
Manage user accounts and settings
Come up with Network topologies which made troubleshooting 40% faster FLUOR – Afghanistan 2018 to 2019
IT Technician
Duties & Responsibilities
Installing and configuring Ethernet lines along with labeling and testing
User support for applications like Quick base, IBM Notes (Lotus)
Utilized the Share drive (from the centralized server) resources over the network for local and remote troubleshooting and resolution
Administration of military contracted Computer systems; hardware and software
Setting up, installing, re-installing, troubleshooting and configuring Cisco Switches
Tested Cisco IOS, IOS upgrades, configuration upgrades, implemented VLANS
Performed daily hands-on and remote troubleshooting and repair, including doing Cisco Switch updates, to quickly resolve network issues within and outside the base
Planned and scheduled network downtime for maintenance
Did Rack setup, cable terminations, testing and verification of point to point network connections, router, POE Switches
Replaced / upgraded old network equipment per established change procedures
Monitoring Service Desk tickets assigned to the queue in the military base
Coordinated information between field personnel and networking personnel for resolution of issues
Setting up new network lines for Internet connection, phone lines and troubleshooting network flaws
Routinely worked with end users and department heads to identify and document required network service levels
Respond to emergency network outages in accordance with business continuity and disaster recovery plans
Ordering/ requesting IT/ Networking materials from the warehouse such as CAT 5E Cables and the RJ45 Connectors
Installed new network devices such as routers, switches, Riverbeds, ASA and servers in network racks located in the server rooms and communication rooms
Compiled and maintained network documentation and references on Microsoft OneNote which was accessible via the network
Assisted in the enactment, & installation of large projects wireless access points & Subscriber Modules (Aps and SMs) Point to Point, Antennae.
Familiar with Cisco Switches, Cambium wireless Devices
Created and maintained system for indicating uptime and down time of networked devices such as Switches and wireless devices cutting troubleshooting time by half
Provided technical assistance to new and contracted employees/technicians
Replaced end of life hardware, including servers, switches, routers, WAPs, firewalls, workstations etc.
Kept a database of a Static IP address assignments that I routinely updated and managed FLUOR – Afghanistan 2017 to 2018
Food Service Specialist
Duties & Responsibilities
Assisting in making sure that all food presentation equipment was properly cleaned and sterilized after every usage
Performing variety of tasks concerned with the kitchen and dining areas
Preparing dining and serving areas by setting up counters, stands, and tables
Placing food containers in serving order, fills salt & pepper shakers, and places linen & silverware on the tables
Performing duties cleaning and working in Scullery
Responsible for cleaning the kitchen area to include floors, equipment, walls, light fixtures, as well as general kitchen cleaning
Storing cleaned items and cleaning material
Collecting soiled dishes, scrapes, and soaks items
Disposing of food wastes in garbage disposal or trash receptacle
Responsible for picking up and storing non-food items, cleaning solutions, and paper products, kitchen cleaning and operations (machine and manual washing)
Responsible for sanitation, cleanliness and ensuring the DFAC is visually appealing and orderly
Assists in assembling food presentations such as cookie trays ice sculptures and cold cut trays
Assists in setting up banquets and special food presentations in the lobby
Responsible for set-up, serve, breakdown and replenish the serving lines, the beverage refrigerators, and the juice dispensers
Sweeping, moping and cleaning the serving lines, warmers, refrigerators, beverage dispensers and the coffee machine after each meal. Assisting at the salad bar
Serving main course, and speed line items, meats, vegetables, starches, and short order items during the daily serving hours
Washing and sorting dishes, glassware, and silverware
Cleaning and sanitizing kitchen equipment, pots and pans, counters, and tables. Sweeps and mops floors
Assisted in preparing special food presentations for events and lobby demonstrations
Assisted in special events and Holiday meals to include Thanksgiving and Christmas for US and Coalition Forces
Provided outstanding customer service to each military guest AL MARAI FARM – Saudi Arabia 2013 – 2016
Water Treatment Plant Operator
Duties & Responsibilities
Performing basic water treatment analysis to optimize performance of a WTP
Monitoring control panels and adjusting valves to regulate flow accordingly
Starting up and shutting off the Well Generator Engine
Managed all inquiries of the Water Treatment Plant. Duties included investigation of questions/complaints, forward issues to appropriate parties if needed, replace taps, faucets and valves when reported missing or damaged, Opening the taps and closing upon requests from farm workers requesting for water
Meter reading such as Water meter RPM, Pressure (PSI), Water PH reading, Calibration, and water flow rate
Inspected equipment- lights, hoses, equipment connections, pumps; ensure deficiencies are corrected to ensure compliance with regulations and policies
Completed SOPs, documented and recorded treatments and did data entry
Going for errands using the department (assigned)car
Water well Engine maintenance (cleaning and refueling and adding oil)
Look after the operation of all water supply facilities, from source, processing, storage and distribution
Operating the chlorine dioxide - (Clo2) generator, calculated chemical dosages and adjust chemical feed rates to standard control limits
Collecting all water samples and sending to the laboratory for various tests
Monitoring chemical inventory and receiving deliveries of Water Treatment chemicals
Developing plant operating procedures; training operator maintenance personnel
Collecting and analyzing field samples from our wells/boreholes, as well as our storage reservoirs
Installed, set-up and calibrated instrumentation and was a Safety Committee member
Adjusting chemical dosages (as instructed) to maintain quality standards
Operating and maintaining laboratory equipment reducing the cost of buying new
Data entry using spreadsheets to complete daily water and chemical usage reports
Maintaining update of monthly and annual operational reports
Maintained cleanliness & operated office equipment - computers, faxes, copiers, scanners
Coordinating flushing program
Inspected plant and machinery regularly to monitor operational status of equipment SINTEL SECURITY PRINT – Kenya 2010 – 2012
IT Helpdesk Assistant
Duties and Responsibilities
Was a team member who did set up the first IT office/ department as the company started
Maintained and repaired laptops / desktops, printers, and dual monitors
Responsible for imaging and configuration of desktops and laptops
IT user support for over 100 end users
Installed, configured (using imaging software), maintained and troubleshot applications
Ensured all IT documentation was accurate
Routinely worked with confidential information and data that would be sensitive or damaging to individuals or the company if not safeguarded
Routinely responded and was responsible for every assignment tasked in the field
Working hand in hand with the operations staff and users to identify, troubleshoot and resolve IT issues as needed
Maintaining productive working relationships with operations management and user population
Performing documentation support and technical assistance or other routine IT functional activity
Achieved and maintained a 98% customer satisfaction rating for IT, monitored through online surveys with each closed ticket
RIWANS TENTS & DESIGN – Kenya 2009 – 2010
IT Technician and Warehouse man
Duties and Responsibilities
Responsible for imaging and configuration of desktops and laptops
Operated material handling equipment and a radio controlled scanner to record materials received and distributed
Created daily reports through internal system
Diagnosing and performing hardware repairs on desktop and laptop computers
Ensure that events and products on the website were current and up to date
Performed installation and maintenance of IT systems (computers, printers, and fax machines)
Processed data entry transactions on all inventory; complied with and advocated to others security policies
Expertly configured all office PCs to run at optimal levels
Prepared conference room video equipment and computers for audits
Ensured that high customer satisfaction levels are maintained
Improved quality customer service by implementing reports for management that Identified quality of problem resolution
Provided technical assistance to new and contracted employees/technicians
Created, Managed, and set-up e-mail accounts for clients using third party email provider
Helped manage inventory of items on online store
Took initiative to find extra tasks when scheduled duties were completed
Assisted in the day to day office, store, and warehouse functions and other areas of operation as needed
Resolved issues concerning pricing, availability, damaged product, buy-backs, and special order
Recognized, priced and stored tents and structures in a company with millions in sales annually
Resolved inventory problems, including receiving, pallet labeling and replenishment issues
Handled ordering, checked deliveries and restocked and displayed shelves
Communicated with customers and assisted them with purchases
Maintained a clean and safe work area including restrooms, break room, office and outside
Operated equipment in accordance with all policies, regulations, procedures to ensure safe and productive work experiences
Shared product knowledge with customers while making personal recommendations
Participated in counting store physical inventory KENYA VEHICLE MANUFACTURERS - Kenya 2004 – 2008
IT & Network Technician
Duties and responsibilities
Setting up the hardware, Software installations& Support for MS Office
Network support for more than 200 Users and averaging 100 new calls per week
Making sure that the LAN is always up
Handling and operating Digital cameras, projectors, servers and printers
Managing the antivirus system doing data backup, data entry & Training users
Implemented new technologies while reducing IT costs throughout company
Maintained documentation records regarding equipment installations and replacements
Mapping printers and scanners, baselining Cisco switches
Installed and configured Cisco switches, Wireless antenna on clients’ sites
Volunteered overtime during major viral outbreak to mitigate spread and user downtime
Completed monthly preventative maintenance on all network related equipment installed on-site including tracking anti-virus, backup
User support services requests for support via telephone, e-mail, or walk ups
Detailed knowledge and experience of Windows operating Systems & Microsoft Office Suite
Familiarity of various desktop and server operating system & networking in an organization and ability to provide quality troubleshooting and support
Well presented, hardworking and enjoys working in a Team
Possess great written and verbal communication skills CLEAR-SPAN ERRANDS - Kenya 2001-2003
Laborer / Messenger / Food Service
Duties and responsibilities
Cleaning restrooms, washrooms and bathrooms so as they meet germ-free requirement
Going for office errands as per instructed by the foreman, HR or the supervisor
Giving written and verbal reports on daily occurrence at my area of work; normally via email
Performed Landscaping, planting grass and trees
Cutting the compound grass neatly using the lawn mower equipment
Collected/sorted/disposed of garbage to the dumping site
Removing any debris from the work site in accordance with direction from management and safety regulations
Moving materials and equipment to work locations and setting up work site
Preparing construction sites, pouring and spreading concrete, sets forms, and/or finishes surfaces
Participating in routine and turnaround plant maintenance projects and activities
Reported and received assignments, instructions, and direction from the foreman or general foreman
Maintain proper inventory of supplies for living quarters and cleaning
Knowledge about manual labor requirements and ability to lift heavy load routinely
Completing records, maintaining tools and equipment, and performing various clean-up and housekeeping activities
Maintained inventory of service stations and replenished needed condiments, silverware and napkins. Monitored areas to ensure they were filled appropriately prior to running low
Observing and following all safety rules and procedures, including wearing required personal safety equipment
Key control responsibility
Coordinate activities to oversee proper maintenance, safety and cleanliness standards are adhered
Knowledge of all relevant safety standards related to area of responsibility required
Performed other duties and activities as directed
Calibrated measuring instruments and gauges for use by manufacturing
Utilized meal planning software to ensure dietary needs and restrictions are met Educational Background
Period Institution Achievement
2008 – 2009 Nairobi Institute of Diploma- Computer Electronics Engineering Business studies
1997 – 2000 St. Peters Kandara Boys High High School Certificate School
1988 - 1996 Primary Education Primary School Certificate Short Courses
Year Institution Course Taken
2016 AA Driving School Kenya Driving (Class BCE)
2014 Al-Marai Poultry farm Driving (Class L - Site Vehicle)
(Saudi Arabia)
2009 New Horizons- Nairobi Web design & Technology
(Dreamweaver, Flash, Photoshop,
(HTML, DHTML, PHP and JavaScript)
2008 In-house Training at Trained Internal ISO Auditor Kenya Vehicle Manufacturers (International Standards) 2007 Strathmore University – Nairobi Cisco Certified Network Associate
(CCNA) Levels 1-3
2006-2007 Institute of Advanced Technology A+ (Computer User Support Course)
(IAT) N+ (Network User Support Course)
2004 Data Centre- Nairobi Desktop Publishing
(Adobe PageMaker, Microsoft Publisher,
Adobe Photoshop, Adobe Illustrator, &
Corel Draw)
2001 St. Mulumba College- Thika Introduction to computers & Microsoft Office
Referees
Lonzell Silas Kevin Camacho
DFAC Supervisor Country Manager IT Network
Fluor – Bagram, Afghanistan Fluor – Bagram, Afghanistan
*******.*****@*****.*** *****.*******@*****.***
Michael A. Brandly
GDIT LMSS Project Manager
Kandahar Airfield, Afghanistan
*******.*.*******.***@****.***