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Customer Service Officer

Location:
Tambaram, Tamil Nadu, India
Salary:
15000
Posted:
March 11, 2020

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Resume:

RESUME

MANONMANI M

(M.Sc. in Statistics)

Chennai: +91-917*******

Email: adb84o@r.postjobfree.com

CAREER OBJECTIVE

To create a niche for myself and add value to the organization I work for, by appropriately using my conceptual skills on the job.

To be in a result oriented company that seeks an ambitious and career conscious person where acquired skills and education will be utilized towards continuous growth and advancement of self & organization.

ACADEMIC DETAILS

Qualification

Institute- University

Year

Score

M.Sc. in Statistics

Presidency college (Autonomous), Chennai

2017-2019

62%

B.Sc. in Statistics

KNGAC for women (Autonomous), Thanjavur

2014-2017

56%

Class XII

Government Higher Secondary school, Avinankudi

2014

46%

Class X

Government Higher Secondary school, Avinankudi

2012

58%

ACADEMIC PROJECTS

Statistical study to determine the correlation of cervical cancer among women (M.Sc.) at institute name on CANCER INSTITUTE (WIA) CHENNAI.

Duration: 2 months

EXPERIENCE

Working as Customer service officer in Aarthi scans & labs diagnostic centre, Chennai from May 2019- Present.

Identifying and assessing customer’s needs to ensure they are satisfied.

Speaking with customers via email, live chat, on the phone, or face-to-face in-store.

Interaction with telecom customers & resolving their queries / constraints

Keeping detailed records of customer interactions and being in charge of customer account details.

SOFT SKILLS & INTERESTS

COMPUTER SKILLS: MS Word, Excel, Power Point, Editing skills, Proficient typing skills & SPSS package.

OTHER SKILLS AND HOBBIES: Goal Oriented Attitude, Event Organising Skills, Positive Attitude, Hard Working & willingness to learn new things, Quick Learner

EXTRA CURICULAR ACTIVITIES

Voluntary Service in Social Activities in College.

Job-specific activities

Writing Club.

Books reader

Game playing

Listening songs

PERSONAL DETAILS

Date of Birth

: 03rd August 1997

Languages

: English, Tamil

Nationality

: Indian

Marital Status

: Single

Permanent Address

: 111/115, East street, Kottaram (Po), Tittagudi-606111

DECLARATION

I hereby declare that the above mentioned information is correct upto my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

PLACE: Chennai

DATE: MANONMANI M



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