Vamsee Krishna M.C Email ID: adb835@r.postjobfree.com

Mobile: +1-603-***-****

Somersworth, NH

Summary:

Overall 12 + years of experience in Manual and Automation testing.

5+ Years of hands on experience in Automation Testing (SOA and Web Service testing)

Testing Web based Applications and Client server Applications.

Strong hands on experience in Manual Testing, Web testing, Automation testing using SOAP UI, Parasoft, Mobile Application and Black-Box Testing.

Hands on experience in tools –HP Application life cycle Management (ALM), Quality Center (QC), Jira, Team Foundation server (TFS).

Preparation of Test Plan, Test Case, Defect Tracker.

Exposure to wide Business Domains like Telecom and Travel & Hospitality.

Software support and maintenance for web based Enterprise software applications, developed using JAVA JSP, Java Scripts / SQL

Working on Web services, have experience on Soap UI and Parasoft tools

Strong exposure to Agile and also traditional delivery models

Understanding User Stories (requirement) and use case documents.

A technology focused individual having proven experience handling large and complex delivery programs with key emphasis on High quality, Delivery Excellence with successful track record and innovation.

Having strong technology background able to transform and meet the business objectives through various technology initiatives and rollouts successfully.

Testing Types such as System, Integration Testing, Regression Testing, and Database Testing using SQL.

Experienced in VISIO Software in drafting end-to-end flows.

Worked on UNIX for finding defect in Logs.

Possess sound knowledge of Software Development Life Cycle and Testing Life Cycle.

6 months of experience as Subject Matter Expert.

7+ Years of hands on experience in Manual Testing.

Exposure to wide Business Domains like Telecom, Automotive and Travel & Hospitality.

Strong experience with Software development and Testing life cycle

Preparation of Test Plan, Test Case, Defect Tracker.

Strong hands on experience in Manual Testing and DB Testing.

A technology focused individual having proven experience handling large and complex delivery programs with key emphasis on High quality, Delivery Excellence with successful track record and innovation.

Having strong technology background able to transform and meet the business objectives through various technology initiatives and rollouts successfully.

Testing Types such as System, Integration Testing, Regression Testing, and Database Testing using SQL.

Education and Certifications:

Examination Passed

Year of Passed

Name of the Institution

M.sc – Masters of Science in Information Technology & Management.

2000-2002

Periyar University

Bachelor of Science – B.Sc. (Maths, Physics, Statistics)

1997-2000

S.V University

Technical Skills:

Defect Management Tool : HP ALM, Quality Center (QC), Jira, Rally and TFS

RDBMS : MS SQL Server, Oracle SQL Server

Operating Systems : UNIX, AIX, Windows

Tools : Soap UI, HP Service Test, Parasoft, Postman, Jenkins and Charles

Domains : Telecom, Travel & Hospitality

Certifications:

AIX Certified

Domain Expertise:

Domain expertise in Telecom, Automotive and Airline (T&H).

Project Experience:

Client: GM Owner Centre & OnStar Refinements Michigan March 2019 – Oct 2019

Industry: Automotive – OnStar

SIRIUS XM Holdings, operating through SIRIUS XM Radio, manages satellite radio systems under the SIRIUS and XM brands that together boast more than 25 million subscribers. Each service offers more than 150 channels of CD-quality music, news, and talk shows. Programming includes National Football League, Major League Baseball, and college games, as well as talk shows featuring hosts Howard Stern, Martha Stewart, and Oprah Winfrey. The company has equipment alliances with several automakers; it also sells satellite radio equipment through its website and through such retail outlets as Best Buy and Wal-Mart.

Responsibilities:

Worked onsite with customer to understand the business scenarios.

Worked in an Agile based environment.

Complete the test case creation, test case execution and defect validation within every sprint.

Coordinating with third party teams in terms of UX experience. Successfully performed customer demos.

Documented defects and issues reported by the customer in JIRA. Then isolate and replicate and prioritize the defect and assign to the respective developer.

Organized the triage calls with customer and within the team members.

Environment: Web Testing, Web service testing using Soap UI, Jira, Postman, Jenkins and Charles

Client: BSKYB India Jun 2017 – Oct 2018

Title: Harp

Operating System: Windows-XP

Description: Project Harp envisages providing broadband and talk services in the ROI (Republic of Ireland) using a subset of existing known services of broadband, voice and TV for the United Kingdom however, the services delivered via this solution would be off net data and voice only.

The goal of project HARP is to build and implement a cloud-based solution to address SNS BSkyB’s requirements.

Responsibilities:

Prepared Test Strategy for Manual and Automation Testing.

Involved in Requirement analysis & Test Case Review.

Involved in test Scripts designing using Soap UI, HP Service test and Parasoft.

Executing the test scripts from ALM

Designing the test cases for GUI requirements using ALM

Involved in Production testing

Involved in Regression Testing, Test Data Preparation & DB Testing using SQL

Extensively used UNIX to detect the defect in Logs.

Environment: Web Testing, Web service testing using Parasoft, ALM (Application Lifecycle Management)

Client: Comcast India Dec 2015 – April 2017

Title: Billing QA

Operating System: Windows-XP

Description: Comcast Cable Communication is USA based largest communication service provider including Voice, Video and Internet.

Comcast provides Telephone, Television and Internet services to Business and Residential customers in the US

The connections are managed through digital cables

The end customer will have a Cable Modem + EMTA in his premise

The Cable Modem (CM) is for Internet and TV and the EMTA is for telephone

Each CM is identified by a unique MAC address (normally written on the CM)

The CM and EMTA both have separate IP address.

This IP address is different from the IP address of the internet connection

Every customer has an account number and this account number gets associated with the MAC address of the CM he is allocated.

Once a customer disconnects his network, the CM is returned to the inventory and associated with another new customer.

There can be two types of customer accounts: CSG and DST. These 2 are associated with two billing systems

Customers in East Coast are generally linked to DST and those in west coast with CSG.

The CSG account number is 16 digits and DST is 13 digits.

Every account is associated with only one address

Responsibilities:

As a team member responsible to create and review Test Strategy, Test Plan, Test Design, Test Metrics, Test Case Document, Test Scenarios and Requirement traceability Metrics.

Performed End to End Testing for Amdocs Billing System and CSG Billing System.

Experience in Migration of billing platform.

Experience in End-to-End telecom testing including Mediation, Provisioning.

Prepared Test Strategy for Manual and Automation Testing.

Involved in test Scripts designing using Soap UI, HP Service test and Parasoft.

Executing the test scripts from ALM

Designing the test cases for GUI requirements using ALM

Involved in Requirement analysis & Test Case Review.

Involved in giving training on web services testing and tools (Soap UI & Service test)

Login the defect using QC Reporting the problems identified from testing activities, to the solution provider and re-tests the fix, after it is made available.

Extensively used UNIX to detect the defect in Logs.

Involved in Production testing Integrate the HP Service Test script with Hudson for STG & PROD Environment.

Involved in Regression Testing, Test Data Preparation & DB Testing using SQL

Environment: Soap UI, Parasoft, ALM (Application Lifecycle Management)

Client: Comcast India Jan 2014 – Dec 2015

Title: Chat QA

Operating System: Windows-XP

Description: Comcast Cable Communication is USA based largest communication service provider including Voice, Video and Internet.

Chat is a self-service portal where customers can interact with customer care agents:

A portal where a subscriber can have his appointments managed by a customer care agent commonly known as a “Chat Agent”

Easier way to interact with an agent than via phone.

Residential applications:

This set of applications typically consists of applications listed below.

Chat Entry page (customer end)

SDChealtop (agent end)

SDCAdmin (administrators)

Xfinity Responds (An application that lets customers create tickets for their issues)

Responsibilities:

Executing the test scripts from TFS (Team Foundation Server).

Designing the test cases for GUI requirements using TFS (Team Foundation Server).

Involved in Requirement analysis & Test Case Review.

Login the defect using TFS Reporting the problems identified from testing activities, to the solution provider and re-tests the fix, after it is made available.

Involved in Production testing

Involved in Regression Testing, Test Data Preparation & DB Testing

As a QA lead responsible to create and review Test Strategy, Test Plan, Test Design, Test Metrics, Test Case Document, Test Scenarios and Requirement traceability Metrics.

Experience in End-to-End telecom testing including Mediation, Provisioning.

Prepared Test Strategy for Manual and Automation Testing.

Environment: Manual, Soap UI, TFS (Team Foundation Server)

Client: British Airways UK Jun 2013 –Dec 2013

Title: British Airways

Operating System tools: Windows-XP, Solaris

Description: British Airways is a full service global airline, offering year-round low fares with an extensive global route network flying to and from centrally located airports.

British Airways is the UK's largest international scheduled airline, flying to over 170 destinations at convenient times, to the best-located airports in nearly 80 countries.

Whether customers are in the air or on the ground, British Airways takes pride in providing a full service experience.

British Airways (BA) will use service-oriented architecture (SOA) to integrate over 600 passenger and airport systems in a major IT update. The project will last until the end of 2014 and aims to bring new products to market faster and reduce cost.

“BA's goal is to transform the travel experience. The flexibility of the SOA [tools] allows BA to extend the features of its e-commerce site right through to its airports, by allowing greater self-service functionality and 'plug and play' capability," explained the airline’s chief technology officer Gordon Pen fold.

Responsibilities:

Worked as onsite coordinator in UK and was responsible to create and review Test Strategy, Test Plan, Test Design, Test Metrics, Test Case Document, Test Scenarios and Requirement traceability Metrics.

Performed End to End Testing.

Experience in Migration of Amadeus to sabre.

Prepared Test Strategy for Manual and Automation Testing.

Involved in test Scripts designing using Soap UI, HP Service test and Parasoft.

Executing the test scripts from Quality center

Designing the test cases for GUI requirements using QC

Involved in Requirement analysis & Test Case Review.

Involved in giving training on web services testing and tools (Soap UI & Service test)

Login the defect using QC Reporting the problems identified from testing activities, to the solution provider and re-tests the fix, after it is made available.

Extensively used UNIX to detect the defect in Logs.

Involved in Production testing Integrate the HP Service Test script with Hudson for STG & PROD Environment.

Environment: Soap UI, Quality Center, Jira, SQL Server database etc.

Client: Comcast India May 2010 – March 2013

Title: Enterprise Service Platform

Operating System: Windows-XP, Solaris

Description: Enterprise service platform (ESP) is the standards-based integration platform that combines messaging, web services, data transformation, and intelligent routing. With this, the interaction of significant numbers of diverse applications across extended enterprises are reliably connected and coordinated with transactional integrity.

Responsibilities:

• Involved in test Scripts designing using Soap UI and HP Service test

• Executing the test scripts from Quality center

• Designing the test cases for GUI requirements using QC

• Involved in Requirement analysis & Test Case Review.

• Involved in giving training on web services testing and tools (Soap UI & Service test)

• Login the defect using QC Reporting the problems identified from testing activities, to the solution provider and re-tests the fix, after it is made available.

• Extensively used UNIX to detect the defect in Logs.

• Coordination with the solution provider to ensure regular improvements in quality of ESP Application.

• Involved in Production testing Integrate the HP Service Test script with Hudson for STG & PROD Environment.

• Involved in Regression Testing, Test Data Preparation & DB Testing

Environment: Soap UI, HP Service test, Quality Centre, Jira, SQL Server database etc.

Client: AT&T India July 2007 to Oct 2009

Title: USRP (Universal Service Request Platform)

Description: USRP-Universal Service Request Platform enables and support AT&T Ordering and Provisioning Platforms. AT&T supporting staffs use USRP to place New/Change/Disconnect orders, modify/SUPP existing orders, and retrieve order status information for Frame Relay, ATM, INCS, IP, and Private Line Services. AT & T use AOW or E-Order to enter completed sales order into USRP for provisioning. USRP pick up the partial order and to complete the sales order.

This software is developed in client-server architecture model, using JAVA Applet/Sybase/C++. The software support and maintenance involves understanding of various functional modules, Functional Testing, Integration Testing, and System Testing, reporting the problem/feature enhancement suggestions to the solution provider.

Responsibilities:

Test Plan & Test case preparation.

Involved in Requirement analysis & Test Case Review.

Designed test cases using TMT tool.

Functional testing (Black box) & Integration testing in testing server for new USRP feature enhancement.

Reported bugs using Clear Quest and Quality center.

Coordination with the solution provider to ensure regular improvements in quality of USRP Application.

Extensively used UNIX to detect the defect in Logs.

Reporting the problems identified from testing activities, to the solution provider and re-tests the fix, after it is made available.

Coordination with customers & Giving Demo to users

Involved in JST & UAT Support.

Environment: Sun Solaris 2.8

Languages: JAVA, Applet, Java Scripts / C++

RDBMS: Sybase

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