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Receptionist, Office Clerk, Office Assistant, Administrative Assistant

Grand Forks, ND
March 09, 2020

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Ashtynn L. Gladue

*** *** *** *, *** ***

Grand Forks, ND 58203


OBJECTIVE: To find meaningful employment where I’m able to use my skills and experience.


08/2018 Certified Nurse Aide- (License #64996)

05/2018 Associate of Science (AS)- Turtle Mountain Community College

12/2013 Turtle Mountain Community College-(GED)


04/2019 - Certified Nursing Assistant 10/2019 Good Samaritan Society

725 10th St E

Bottineau, ND 58318

Supervisor: DeeAnne McGuire, 701-***-****

Duties and Responsibilities:

•Protects organization’s value by keeping patient information confidential.

•Serves and protects the hospital community by adhering to professional standards.

•HIPPA confidential policies, hospital policies and procedures; federal, state, and local requirements; and JCAHO standards.

•Updates job knowledge by participating in educational opportunities, reading professional publications, participating in professional organizations, and maintaining licensure.

•Creates and updates Care Plans for new patients

•Reporting –keep a record of the patient’s health status to include vital signs, intake and output as well as other necessary observations, communicate these recordings to other CNA shifts, registered nursing staff and charge nurses

•Sets up appointments for former and new patients

•Charting patients ADL (daily living activities) and collect information about conditions and treatment plans

•Documents patient actions by completing forms, reports, logs, and records.

8/2018 - Cashier

01/2019 Wal-Mart

912 11th East

Bottineau, ND 58318

Supervisor: Christy Gunville, 701-***-****

Duties and Responsibilities:

●Primary roles include ringing up sales on computerized cash registers, scanning coupons, applying discounts, processing payments.

●Responsible for answering questions about merchandise, store policies, and ongoing promotions.

●Sometimes assist sales and stock associates with remedial tasks during slow hours.

11/2016 - Cashier

2/2017 Leevers Foods

202 Main Ave E

Rolla, ND 58367

Supervisor: Harry Burns, 701-***-****

Duties and Responsibilities:

●Operate a POS cash register, handling 100 transactions daily.

●Responsible for receiving payment by cash, check, credit cards, vouchers, or automatic debits, and giving correct change and receipts.

●Knowledge of and ability to refund items in the form of cash or credit.

●Counted money in cash drawers and the beginning and end of shifts to ensure that amounts are correct.

●Prepare deposit ticket for my cash drawer, writing in cash amount and checks.

●Answered incoming calls and directed callers to appropriate personnel.

●Able to resolve customer disputes in a calm and intelligent manner.

08/2016- Certified Nursing Assistant

11/2016 Presentation Medical Center

213 2nd Ave NE

Rolla, ND 58367

Supervisor: Lori Mathiason, 701-***-****

Duties and Responsibilities:

●Provided high-quality patient care to residents.

●Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.

●Maintains patient stability by checking vital signs, weight, glucose checks, recording intake and output information, providing pre and post operative care.

●Charted patient actions and maintained thorough patient records and updating healthcare team on patients status by completing forms, reports, logs, and records.

●Maintains work operations by following hospital policies and procedures by keeping patient information confidential.

●Operated a multi-line telephone system to answer incoming calls and directed callers to appropriate departments.

01/14 – Receptionist Personnel Office

01/16 Turtle Mountain Band of Chippewa Indians

PO Box 900

Belcourt, ND 58316

Supervisor: Twila Jerome 701-***-****

Duties and Responsibilities:

●Operated a multi-line telephone system to answer incoming calls and directed callers to appropriate personnel.

●Retrieved messages from voice mail and forwarded to appropriate personnel.

●Received and routed messages or transferred calls to voice mail when appropriate personnel were not available.

●Answered questions about the organization and provided callers with the address, directions, and other information.

●Welcomed on-site guests and visitors, determine nature of business and direct to appropriate department.

●Received, sorted and routed mail and publications.

●Retrieved and routed incoming faxes, assisted users, and sent faxes.

●Ordered, received, and maintained office supplies.

●Created general office memos, correspondence reports and other documents when necessary.

●Assisted personnel administration with scheduling meeting, appointments, ratings and interviews on a daily basis.


●I am very knowledgeable in Microsoft Office (Word, Excel, Power Point, Publisher)

●Excellent math skills, ensuring that transactions are correctly tallied at the end of each shift.

●Very good communication skills with a focus on customer service, very friendly, enjoy working with people.

●Very knowledgeable in scanners, copiers, faxing machines

●Ability to work with little supervision

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