PROFESSIONAL EXPERIENCE

Concentra Medical Center Charlotte, North Carolina

Account Executive July 2015- Present

Used consultative sales techniques to engage employers in use of Concentra clinics for care of work injuries

Managed territory to meet and exceed annual and quarterly client acquisition and clinic utilization goals

Maintained close client relationships to be aware of potential upsell to existing clients

Advised employers on OSHA standards for environmental health monitoring

Implemented a successful engagement strategy for lapsed and dormant accounts

Carolinas HealthCare System Charlotte, North Carolina

Graduate Student Intern, Information Services Summer 2014

Worked with Clinical Transformation Team to investigate Care Management practices across the enterprise

Analyzed care management practices to aide in selection of a population health care management solution

American Red Cross Charlotte, North Carolina

Account Manager, Carolinas Blood Services Region January 2012- July 2015

Strategically managed accounts in territory to reach monthly and annual collection goals

Maintained knowledge regarding blood supply safety, donor eligibility and FDA regulations

Recruited and trained volunteer blood drive coordinators

Recruiter of the year Carolinas Region 2013

Exceeded annual collection goal in 2013, 2014

Center For Independent Living Orlando, Florida

Development Specialist August 2010- July 2011

Presented to community organizations to raise awareness about health and safety issues for people with disabilities

Recruited financial support, sponsorships and volunteers for special events

Implemented online event management tool and constituent database

Increased fundraising revenue by 18%

American Cancer Society Southfield, Michigan

Community Representative October 2008 – July 2010

Built community partnerships in territory with businesses, schools and civic organizations to generate mission support

Recruited and trained volunteer leaders to accomplish goals for team, sponsor or survivor participation

Responsible for all event income and participation goals

Exceeded cumulative income goal by approximately $20K

Managed event logistics for Relay For Life evens in three communities

Recruitment Manager May 2008- October 2008

Surpassed recruitment and fundraising goal for Making Strides Against Breast Cancer Awareness event

EDUCATION

2003-2007 B.A. International Relations Michigan State University

2010- 2014 M.P.H Public Health Practice University of South Florida

Coursework in: Health Services Planning, Health Policy and Administration, Epidemiology, Biostatistics, Public Health Law, Health Organization Management, Community Partnerships and Advocacy, Emergency Preparedness, Community- Based Prevention, Social and Behavioral Health.

SKILLS

Microsoft CRM, Community Engagement, Public Speaking, Microsoft Office Suite, Convio and Kinterra Special Event Management Software, Blackbaud Sphere and Siebel Database, Advanced Spanish, Basic French

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