PROFESSIONAL SUMMARY Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, reservation and scheduling
Receptionist, 04/2018 to 02/2020 Raddisson Blue Hotels Limited, Lekki -Lagos
Monitored premises, screened visitors, updated logs and issued rooms as specified.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Kept reception area clean and neat to give visitors positive first impression.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Received and routed business correspondence to correct departments and staff members.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Administrative Officer, 08/2013 to 05/2018
Khanya College Education Trust, Johannesburg- South Africa
Manage office supplies, stock and place orders
Prepare regular reports on expenses and office budgets
Maintain and update company databases
Organize a filing system for important and confidential Company documents
Answer queries by employees and clients
Update office policies as needed
Maintain a company calendar and schedule appointments
Book meeting rooms as required
Distribute and store correspondence (e.g. letters, emails and packages)
Prepare reports and presentations with statistical data, as assigned
Arrange travels and accommodations
Schedule in-house and external events
Office Assistant, 04/2010 to 08/2013
Lagacy Foods Nigeria Limited- Ikeja, Lagos, Nigeria
Handled incoming calls and other communications
Managed filing system and recorded information as needed
Updated database, maintain documents and word processing
Welcomed and greeted guests as needed
Helped to organize and maintain office common areas
Performed general office clerk duties and ran errands
Organized travels by booking flights and hotel reservations
Coordinated events as required
Maintained office supplies and inventory
Post Graduate Diploma : English Language, 2015
National Open University - Lagos
Bachelor of Arts : English Language
Nnamdi Azikiwe University – Awka
Certificate in English Language[CELTA]
Diploma in Computer Studies
Address: Al Murad Tower, 1705,
Al Barsha 1, Dubai UAE.
Security awareness reporting
Multi-line telephone systems
Verbal and written communication