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SQA Production Engineer

Fredericksburg, VA
March 09, 2020

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Caitlin Strong, M.B.A.

**** ***** ***** **., **************, VA 22407 Phone: (323) 376 - 5017 E-Mail:


MBA-Digital Media Management (2009), BSc-Recording Industry Production & Technology (2007)

Hardware: SSL9000, SSL6000, D-Tools Systems (D-Command, D-Control), Eurodesk MX8000

Software: MySQL, PostgreSQL, WinSCP, Putty, Filezilla, AWS Cloud, xterm, Unix/Linux, Javascript/HTML/CSS, Google Suite, MS Office (including Visio, Project, SharePoint), Business Plan Pro, Adobe Creative Suite (Photoshop, InDesign), Pro Tools, Digital Performer, Reason, Final Cut Pro, Native apps such as system profiler, activity monitor

SDLC Methodologies: Agile and Waterfall


Music Reports, Inc. Woodland Hills, CA February 2014 – July 2019


Achieved 25% reduction in processing time for monthly and quarterly royalty calculation reports and payments for the use of music compositions and sounds recordings.

Reduced inconsistencies in internal backend processes through thorough and consistent QA of SQL database structures, including the creation of test cases and generation of test data.

Curbed errors in product development by streamlining the client on-boarding process and the documentation of client data requirements, reporting specifications, and process flow charts.

Monitored and analyzed automated daily ingestion feeds of client data, including music catalog metadata, usage data (downloads, streams), and revenue figures via CSV, XML, DDEX, and JSON files.

SONY DADC Marina Del Rey, CA September 2011 – January 2013


Cut delivery time of music downloads in half for The X Factor USA across online storefronts and social media platforms.

Reduced inconsistencies and errors in the UltraViolet Web store app throughout all phases of SDLC, from inception to release, through QA testing to facilitate the timely completion of UAT.

Authored technical manuals detailing UltraViolet technology and process flow for customer support team training.

Ex’pression College for Digital Arts Emeryville, CA August 2009 - July 2011


Joined College as Studio Management Assistant; served as Acting Studio Manager October 2009 to July 2011

Increased artist contact list by 10% and served as primary liaison for artists and artist managers.

Managed day-to-day operations of recording studios and facilities, including acquiring equipment and recording media.

Audio Engineer January 2005 – Present


Operating audio systems to produce, record, edit, and master musical compositions for bands and solo artists.

Projects include:

Recording: Sarah Elizabeth We’re All in This Together (album); The Mighty Russian Winter (EP); Laura Vida If You Wanna Dance With Me (single); MTSU Orchestra (2006 Concert series);

Recording/Mixing/Producing: Penguin It’s So Easy (EP); C&D Goddamn (single); Josh Ray All It Will Ever Be & This Train (singles); Universoul Groove (EP); Brady Beard That Ever Was & Watch You Fly (singles)


St. Edward’s University, Austin, TX 2009

Master of Business Administration in Digital Media

Middle Tennessee State University, Murfreesboro, TN 2007

Bachelor of Science, Recording Industry Production and Technology

Magna cum Laude

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