Customer Service Plant

Allan D. Ruff

*** ***** ********* ***. ********, MI 49068

Cell: 517-***-****

*****.******@*****.***

Professional Summary

Self-motivated Supply Chain Professional with over 20 years of experience and increasing levels of responsibility. Passionate about proactively meeting and exceeding customers’ needs and expectations. Resourceful visionary with a rich mix of professional experience in transportation, materials planning, supervision, and customer service. Core Qualifications

• Leadership Experience

• Microsoft office – Power point, Excel, Word

• SAP, JBA, and QAD ERP software experience

• SAP Supplier Network Collaboration software

• Customer Service – Portals for FCA, FORD, GM

• CLIPS, SMART, DDL and eDDL

• Team Development

• Problem Solving, 8D, Ishikawa, BOS and Pareto analysis Experience

Gestamp Mason, MI Plant

2019 Aug. – 2020 Jan.

MP&L Manager

Hot and cold stamping manufacturing operations that generated $100M in annual revenue.

• Responsible for material flow, fork-lift equipment budget, customer on time delivery, on hand inventory accuracy and value

• Implement process improvements (such as Plan for Every Part, ABC, XYZ analysis) to reduce inventory and align it to budget KPI’s

• Directly manage nine salary team members.

• Implement coaching and training program to develop team to improve performance. Tenneco Clean Air Marshall, MI

2014 April – 2019 Aug.

Senior Materials Supervisor

Manufacturing of automotive exhaust systems that generated $325M in annual revenue.

• Multiple plant responsibility for planning, scheduling, shipping, on hand inventory value and customer delivery ratings

• Manage six salary employees four at the Marshall Plant along with two at the Kansas City Plant. Track and report out operational performance of 30 finished good work cells, along with 40 support cells.

• Lead team member for a global launch of SAP – SNC.

Developed process flow for releases, ASNs, and user interface

Performed UAT testing to validate system for go-live

Developed work instructions for suppliers and internal users

Conducted training sessions with international supply base

Part of on-site launch implementation team for EMEA region

Super-User for AMER region

• Review customers’ demands and delivery ratings Ford, GM, FCA to insure we are meeting the highest standards.

Improved delivery rating from 80 to above 95 in 6 months

• Review material planning to ensure our supply base is meeting our demands.

• Collaborate with operation, quality, engineering, and launch teams

• Lead for physical inventories for Marshall Plant and Kansas City Plant. Haulmark Industries – Bristol, IN

2008-2014

Shipping Manager

Manufacture of enclosed utility, cargo, race car trailer and motor coaches.

• Arrange transportation of finished enclosed trailers and motor coaches to dealership base.

• Track finished goods inventory to ensure customer demand is met with minimal lead- time.

• Communicate production lead times to dealerships.

• Minimize transportation and reduced staffing of shipping receiving personal by 40 percent.

Plastech, Frenchtown I Plant - Monroe, MI

2005-2008

Master Scheduler

Manufacture of plastic injection and blow molding automotive parts.

• Publish daily production schedule to meet customer demands from plastic injection, blow-molding presses along with two ILVS lines.

• Maintain minimal finished goods inventory levels.

• Communicate with manufacturing of any customer changes in demand and reach accordingly.

• Maintain a highly visional warehouse lay out.

• Tracking of inbound and outbound window time compliance.

• Communicate with customers of any issues with late shipments or shortages.

• Set up and maintain ILVS shipment lines for FORD.

• Arrange premium freight when needed.

Lear Corporation - Marshall, MI

1998-2004

Shipping / Warehouse Supervisor

Manufacture of plastic injection automotive parts.

• Maintain a cohesive work environment with management and UAW workforce of 700+ employees.

• Supervisor the job duties of thirteen employees ranging from shipping, receiving, and cycle counter.

• Resolved shipping discrepancies of inbound materials from suppliers. EDUCATION

Kellogg Community College

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