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CURRICULUM VITAE

HAZEL JOSEPH

Mobile: ***53483/97266977

E-mail: adb7un@r.postjobfree.com

Enthusiastic and self-motivated with a flair for communication. Flexible, independent worker, and strong team-player. Positive attitude and an ability to achieve set objectives within deadlines.

Career Profile

Managed web content and the electronic resources for a digital Library and facilitated information literacy and research to the University users

Successfully administered the Employee Incentive Scheme for employees of a leading Telecommunications Company

Set up the Administrative, HR and Marketing functions for a Training Centre to deliver City and Guilds International qualifications Work Experience

[1] GULF UNIVERSITY FOR SCIENCE & TECHNOLOGY, Kuwait Digital Content Specialist reporting to Library Director – Jun’10 to date

Maintain, update, and enhance content and design of Library website based on usability

Conduct information literacy sessions to facilitate research and assist faculty and students with use and navigation of the digital library

Conceptualize, design, and produce newsletters, user guides, handbooks, and/or promotional materials such as flyers, brochures

Maintain the Library's electronic resources collection, including subscription renewals, licenses, access requests, password management, and perform invoice processing for electronic resources

Work with the Library Director in analyzing and managing the Library budgets; gather appropriate statistics for reports and budget projections

[2] ERNST and YOUNG, Kuwait

Senior Project Coordinator reporting to Team Leader – Sep’08 to Feb’10

Administered Employee Incentive Scheme (Phantom Stock Option and Employee Stock Option Plans) for more than 7000 employees of a leading Telecommunications Company

Conducted Training to new joinees on Stock Option Project

Assisted with analysis and preparation of reports for a Development Centre project that assessed Training and Development needs for the employees of a leading Petroleum Company

Prepared and drafted job descriptions for existing and new positions for clients and carried out Job evaluations for the same

Developed presentations, proposals and budget for Stock Option Plans

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Designed and developed communication materials for Stock Option Plan including Employee Handbook, Terms and Conditions, etc. 3] BAHRAH TRADING CO, AL-SAYER GROUP OF COMPANIES

Training Centre Administrator reporting to Training Centre Manager – Oct’07 to Jun’08

Organized the administration procedures (policies, processes, financials, recruitment, etc.) for the Training Centre from preparation to implementation stage

Acted as line manager to Training instructors and Customer Service Advisor

Liaised with Manufacturer’s in order to arrange their training courses and organized accommodation, visa, transport, etc. for the trainees

Explored the market for potential customers and identified training areas to accordingly provide training solutions

Acted as a Quality Assurance Coordinator and ensured the standards were maintained to be in line with International policies and procedures 4] BRITISH COUNCIL

a) Communications Manager reporting to Country Director – Mar’05 to May’07

Prepared and implemented communication plans and strategies in order to promote the services and activities of the organization

Conducted training on Brand Identity standards as part of induction for new joinees

Acted as a focal point for advertising, designing and branding needs of the organisation and ensured identity standards for the office were maintained

Responsible for Communication to internal and external customers including the editorial work for the website and Intranet

Organized Press Conference and prepared press releases and other communications required in terms of publicity

Prepared articles post-events for magazines, press and the Intranet

Administered the recruitment process for the office including the preparation of interview questions and contacting candidates pre and post interview and on various occasions acted as member of recruitment panel for conducting interviews

b) Accounts, Admin, HR Officer reporting to Finance and Facilities Manager – Sep’99 to Feb’05

Managed accounts receivable and payable and carried out daily posting on SUN systems

Prepared monthly payroll for staff and carried out end of settlement process to include calculations of gratuity and or other benefits

Performed end of month procedures including clearing of standing balances and bank reconciliations

Edited and updated Terms and conditions of service (TACOS); coordinated with HQ (London office) over redundancy procedures

Offered HR related guidance and support to staff to ensure compliancy with both Kuwait Labour Law and Terms and Conditions of Service

Managed and resolved issues concerning Legal, Finance, Marketing and Administration

5] BRITISH EMBASSY

Visa Writer reporting to Visa Officer– Summer 98 and 99

Performed data entering and visa processing and daily statistical reports of visas processed, issued, etc.

6] ST. ALOYSIOUS SCHOOL

Teacher reporting to Principal - 1997

Taught students from Grade 4 to 7

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Trainings & Workshops

Career Counselling Training – iDreamCareer, December 2019

Mentoring Others & Educational Technology for Students – Lynda.com, March 2018

Knowledge Management for Librarians and Information Professionals Workshop – March 23, 2014

The Nuts and Bolts of Digital Repositories and Open Access Workshop – March 22, 2014

Leadership Training for Managers, Dale Carnegie – April 2013

Middle East Directorate Web Portal Training – January 2007, British Council, Dubai

SAP Training – August 2006, British Council, Kuwait

Interactive Marketing Award – August 2006

Business Risk Framework & Performance Evaluation Workshop -February 2004

Finance for Overseas Accountants Workshop – June 2001, British Council, HQ, London

SUN Training - October 1999, British Council, Kuwait Educational Qualifications

MASTERS DEGREE IN PSYCHOLOGY, June 2019, University of Madras, India

BACHELORS DEGREE IN ENGLISH LITERATURE, May 1995, St. Theresa’s College, India

HIGHER SCHOOL CERTIFICATE, May 1992, Naval School, India

SECONDARY SCHOOL CERTIFICATE, March 1990, St. Joseph’s High School, India

References

1) Ms. Shobhita Kohli, Library Director – Gulf University for Science & Technology, Kuwait Telephone: 00-965-********

E-mail: adb7un@r.postjobfree.com

2) Mr. Harmeet Chadha, Principal, Korn Ferry –HayGroup, UAE Telephone: 00-971-*********

E-mail: adb7un@r.postjobfree.com

3) Mr. Tony Joanes, Business Relationship Manager, Department for Transport, London Telephone: 00 44 7-500*-*****

E-mail: adb7un@r.postjobfree.com

4) Mr. Binu Zacharias, Program Manager, Tata Consultancy Services, Philadelphia, USA Mobile: 00 1-720-***-****

E-mail: adb7un@r.postjobfree.com

Certificates available on request

Contact this candidate