Manager Social Media

Address : PIREUES, Greece *****

Phone : 003***********

Email :

*****.***********@*****.**

SKILLS

ELENI

KOUMENTAKOU

• Foreign Languages

• ENGLISH : Excellent (proficiency

GERMAN : Good oral and writing

skills (mittelstufe)

•

• Business correspondence

Cooking VEGAN AND

MEDETERANEAN

•

• PASTRY CHEF

• ENGLISH

• Financial reports

• General manager

• GERMAN

• Greek

• Marketing

• MS Office

• Negotiations

• Production Manager

• Profit

• Sales

• Strategy

PROFESSIONAL SUMMARY

Pastry Chef with 6+ years of extensive experience and in Sugar paste Art

Executive Vegan chef with 5 + years of working in restaurants and cooperating with diet centers

Chef with 8+ years of extensive experience in Greek and mediterannean Cuisine Capaple of managing dining services of up to 100 tables while supervising and motivating stff to perform tto best of their abilities across every service

Pastry and Executive Vegan chef

freelancer 2019-2020

Pastry chef

Blaxos bakery 2014-2019

Sous Vegan chef

Love restaurant Athens 2012-2016

Vegan Chef 2016-2019

WORK HISTORY

Hotel General Manager, 02/2004 to 10/2012

M.G. MAMIDAKIS GROUP OF COMPANIES, CRETE, MINOS PALACE 5th star Hotel

working with contract in Semiramis city hotel in Rodos Island Greece and present vegan food

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present macarons and eclair in 5 star Rodos palace hotel in Rodos island Greece

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cooperating with foundations for making their buffe in weekly basis

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cooperating with Marina Gularty pastry lab Athens as pastry chef

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cooperation with Greek delights company being the pastry chef and vegan chef for their delights

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•members Manage daily pastry lab operations with 10 staff Interviewed hired trained and directed all staff members since 2015 impoving pastry lab operational flow by 50%whle maintaining 100%empoyee retention

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•suppliers Contact with

Mentioned and trained four junior staff improving performance by 20%

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Oversee food preparation and production ensuring food safety procedures are always 100 adhered to

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Re-developed entire menu in 2015 increasing sales revenue by 100%

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Managed relationships with vendors negotiating prices of ingredients and equipment that resultes in 10% savings on budget

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Prepared meals for lanch and dining services with an average of 100 tables per day

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•Cuisine Promoting mediterranean

•to Greeted and assisted guests by gathering information pertaining Personal Assistant of Vice President, 01/2001 to 02/2004 M.G. MAMIDAKIS GROUP OF COMPANIES

reservations or requests.

Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.

•

Hired and trained new employees, demonstrating best methods for serving clients and guests.

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Streamlined to new system in cuisine, budgets, and procurement strategies, leading to 60% bottom-line improvement.

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Supervised team of 80 staff front desk agents and helped to resolve issues arising during shifts.

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Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.

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Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.

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Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems, protecting company reputation and loyal client base.

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• Monitored social media and online sources for industry trends. Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.

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• Developed team communications and information for meetings. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

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Managed quality assurance program including on site evaluations, internal audits and customer surveys.

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Observation of the company's proper operation according to the profit plan Advise General manager on the overall quality of all aspects of the projects Calculate and analyse all sales data on a weekly basis, in order to provide accurate for marketing activities

(cooperate with other departments)

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Calculate and analyse overall gross margins for marketing activities Ensure flawless implementation and delivery of product plans.

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Recommend modifications and improvements to existing products Preparation of Group's financial reports with the account manager.

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Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

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Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.

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Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.

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EDUCATION

1999

DBA University of MACGILL

MBA, Business administration, 1996

BA University of MACGILL CANADA BUSINESS, University of MACGILL Bakery, Bakery, 03/2017

College Praxis

Pastry Chef, Pastry, 07/2016

Omiros College - Piraeus Greece

Masterclasses, Chocolate Macaron Eclair, 11/2019 Marina Gularty - Athens Greece

Masterclasses, Sugarpaster Art, 01/2016

Alchemists Of Cakes

ACCOMPLISHMENTS

CERTIFICATIONS

certificate of ms office

HOBBIES

music,painting fishing

Collaborated with team of Foundation of Human awards for making the buffee

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Supervised team of the bakery Competition which took place in Thessaloniki at 2018 Second Award .

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Excellent recommendations in Rodiaki newspaper in Rodos island for my work

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Contact this candidate