WAYNE R.WILLIAMS

** **** ***** *******, *********** 06450

Phone Mobile: 203-***-**** E-mail: adb7ht@r.postjobfree.com

PURPOSE

Results driven with experience in high volume manufacturing operations. Experienced with training operators, root cause analysis, development of inspection systems and project management. Build my background and education with progression toward a management position. Optimistic with proven abilities in managing projects, team building, APQP, PPAP, SPC, FMEA’s, Control Plans, 8D’s and Capability Studies. Experience implementing company policies, standards, changes in operations, and systems that optimize productivity toward the bottom line.

AREAS OF EXPERTISE

PPAP SIX SIGMA (GREEN BELT) GAGE R&R

CUSTOMER CAR TOTAL QUALITY MANAGEMENT INTERNAL AUDITING

ISO-9000 CONTINUOUS IMPROVEMENT SPC

DFMEA & PFMEA VALUE STREAM MAPPING TS16949

PROFESSIONAL EXPERIENCE

Staff Program Quality Engineer 1/02/18 to present

UTC Aerospace Systems Windsor Lock, CT

The responsible Program Quality Engineer for PWC & PWA makes sites for Legacy, APU and Military APU. Lead make sites quality operations investigations to reduce the open CRMS and implement corrective actions where needed for quality escapes. Provide monthly quality status updates to Management. Direct liaison to PWC Quality issues

Developed a tracker and CAB process to track CRM’s to UTAS facilities.

Reduce backlog of escapes in PHX and Singapore facilities

Lead in problem solving resolution at make sites and sub-tier supplier.

Senior Program Quality Engineer 10/01/16 to 1/2/18

UTC Aerospace Systems Windsor Lock, CT

The responsible Program Quality Engineer for Pratt & Whitney Canada and Military APU. Lead quality operations to reduce the open CRMS and implement corrective actions where needed for quality escapes. Direct Liaison to Pratt & Whitney Quality for quality issues.

Developed a tracker, CAB process and RMA process to track CRM’s to UTAS facilities.

Reduce the backlog of escapes with PWC from 104 to zero in one year.

Assisted in corrective actions in Singapore facility reducing the number of escapes by 65%.

Assisted in corrective actions in Phoenix facility reducing the number of escapes by 45%.

Work with Singapore to develop heating element to improve installation of carbon seal. Reduced assembly time from 11/2 hrs to 30 minutes.

Quality Manager 8/01/15 to 7/30/16

Associated Spring/Barnes Group Inc Bristol, CT

Lead the expansion and sustainment of a committed quality culture throughout the entire value chain through influence and managing skills. Manage pre-production validation package for Customer approval: First Article Inspection (FAI) or Production Part Approval Process (PPAP). Ensure the centers of excellence and vendor’s quality system consistently meets or exceeds customer regulatory requirements, AS-9100/TS16949, special processes and other automotive customer specific requirements. Lead containment, root cause analysis, corrective, and preventive actions (RCCA/CAPA); train and mentor other associates and suppliers to perform effective problems solving using standard tools (8D, 3P and 5Why, etc.).

Manage the divisional quality matrix, cost of poor quality to achieve business goals and optimize return on investment.

Lead, participate in and facilitate cross-functional teams on process control and optimization projects to stabilize and improve first passed yield; participate in other continuous improvement projects (i.e., Kaizen, Baseline, and Production Preparation Process (3P).

Develop / refine advanced problem solving & process improvement methods & toolkit, and train employees in-house, and at Suppliers.

Maintain strong communication with customers, internal management team and vendors to ensure quality level is meeting expectations.

Develop Capital Acquisition Appropriation Request (CAAR) to support business needs.

Manage development and performance of two Quality Engineers, Quality Technician, Quality Supervisor and 10 Inspectors.

Quality Engineer 11/17/14 to 8/1/15

Associated Spring/Barnes Group Inc Bristol, CT

Directly responsible for developing PPAP’s, implementing quality systems for transmission stamp spring components for General Motors. Conduct failure analysis of in-process, supplier and customer corrective action. Conduct Internal Audits, Layered Audits and submitted request for corrective action. Direct customer liaison with GM to handle customer issues and scheduling customer audits.

Trained as a BES Advocate

Senior Quality Engineer (Rehired) 7/2010 to 11/14/14

Ward Leonard Thomaston, CT

Develop Quality procedures, instructions, and forms to maintain ISO 9000 certification as a supplier of motors and controllers to the U.S. Navy. Implement inspection methods for suppliers and in-process inspection for production parts to assure design specifications are achieved. Conduct failure analysis of in-process, customer complaints and disposition Non-Conforming Material. Initiate development of gages for Receiving Inspection. Initiate request for Corrective Action from suppliers and internal operations.

Manage MRB

Supervise Inspection department.

Manage Internal Audits

Customer Quality Engineer 7/2007 to 3/31/2010 Stanadyne Corporation Windsor, CT

Responsible for Customer complaints and issuing 8D’s to the customer for rejected returns. Developed and implementing quality systems for the RGA process. Directly responsible for change notification to the customer and PPAP documentation required by the customer. Develop DFMEA and PFMEA in a team effort for new product and development. Directly responsible for monthly PPM metrics to senior staff and provided quarterly presentations.

Customer liaison for product development and product quality issues with GM, Daimler, General Engine Products and John Deere.

Develop Control Plans, FMEA’s, Gage R&R Studies and Capability Studies.

Advanced Quality Engineer 6/2006 to 7/2007

ABA-PGT Manchester, CT

Responsible for developing and implementing quality systems for Injection Molding, Developed the APQP process within the company to complete PPAP documentation required by the customer. Supervise indirectly the Metrology department to effectively meet all Customer and Engineering requirements.

Develop and implemented a Feasibility and Contract Review process.

Develop Control Plans, FMEA’s, Process Flow Diagrams, Gage R&R Studies and Capability Studies.

Senior Quality Engineer 1/2005 to 6/2006

Ward Leonard Thomaston, CT

Develop Quality procedures, instructions, and forms to achieve ISO 9000 certification as a supplier of motors and controllers to the U.S. Navy. Implement inspection methods for suppliers and in-process inspection for production parts to assure design specifications are achieved. Conduct failure analysis of in process, customer complaints and disposition Non-Conforming Material. Initiate development of gages for Receiving Inspection. Initiate request for Corrective Action from suppliers and internal operations.

Develop a Gage calibration system.

Reduced internal rejects on an assembly line by 50%.

EDUCATION

CENTRAL CONNECTICUT STATE UNIVERSITY

Technology Management (M.S.) – 8/2019

CENTRAL CONNECTICUT STATE UNIVERSITY

Industrial Technologies/Quality Management (B.S.)

NAUGUTUCK VALLEY COMMUNITY-TECHNICAL COLLEGE, Waterbury, CT

Quality Assurance Technology (A.S.)

CERTIFICATIONS

TOPS Kaizen TQM

Design of Experiment Six Sigma Greenbelt Problem Solving and Decision Making

Lean Manufacturing Advanced SPC Auditing of Supplier Quality Systems

21st Century Leadership GD&T Internal Auditing

(PML) Positive Management Leadership

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