Randi Larson

662-***-**** **** Cloverwood Lane

adb7ba@r.postjobfree.com Cordova, TN 38016

SUMMARY

Revenue Cycle Manager with experience supporting multi-specialty physicians in a central business office setting. Expertise includes accounts receivables management, analysis and reporting, process improvement, and contract analysis and negotiation. CAREER HIGHLIGHTS

Reduced all AR metrics:

AR days (53 to 41)

Percent of aged AR (15% to 10%)

Denials (8% to 5.5%)

Decreased collections department expenses by $100K per year by outsourcing self-pay Negotiated new payer contracts to increase revenue $600K annually Implemented Experian Contract Management

Successfully recovered over $1M from underpaid claims Improved cash posting metrics and implemented controls: Decreased Posting time (3+ days to 1)

EFT/ERA increase (90% to 95%)

WORK EXPERIENCE

Baptist Memorial Healthcare Corporation Memphis,

Tennessee

Manager, Cash Posting August 2018 – Present

Lead professional and hospital based cash posting for West TN and Memphis Metropolitan area balancing over $100 million monthly. November – December 2019 additional regional business office cash posting duties transition to responsibility for an additional $80 million monthly. Consistent communications with comptrollers/CFOs for 14 facilities, as well as medical group accountants. Daily, weekly, and monthly reporting to all levels of professionals as applies to cash posting. Mentor and engage team members to work cohesively and proactively together. Eliminated overtime by improving posting processes. Willow Anesthesia Solutions Oxford, Mississippi

Manager, Reimbursement and Reporting February 2015 – April 2016 Leverage and install technology for process improvement. From March to September, acted as Revenue Cycle Manager while maintaining current projects of PQRS, ICD-10 training and implementation, AneScan EHR implementations. Created or improved policies to balance receivables, reduce time expense, charge tracking/balancing and follow-up. Improved collection rate and decreased outstanding AR. Audited, corrected and trained coders on proper professional coding (ASA/CPT/ICD-9). UT Medical Group, Inc Memphis, Tennessee

Director, Reimbursement August 2013 – June 2014

Create annual goals, objectives and budget. Recommendations to reduce costs. Direct installation of improved work methods and procedures to achieve department and company objectives. Regularly evaluated employee performance, provided feedback, coached and disciplined staff as needed. Randi Larson Page 2 of 2

Project Manager, GE Centricity Upgrade December 2012 - August 2013 Drafted action plans and led meetings with department executives to review project status and proposed changes. Defined project deliverables and monitored status of tasks. Monitored team progress and enforced deadlines. Delivered status reports to stakeholders for budgeting and planning purposes. Assistant Director, Reimbursement November 2011 - December 2012 Carefully selected, developed and retained qualified staff. Developed and managed budget, while actively seeking ways to eliminate or reduce expenses. Sourced and implemented new performance appraisal process. Restructured physician charge master and developed additional charge master for partners. Successfully outsourced self-pay for $100K annual reduction in expenses. Reduced AR days from 53 to 41 days.

Manager, Payer Contracting& Performance Analysis January 2011 – November 2011 Successfully negotiated managed care contracts resulting in a $600K increase to reimbursement annually. Maintained physician charge master. Implemented automated tool for payer specific notifications. Negotiated pay-for-performance contracts increasing revenue and patient satisfaction. Manager, Third Party Reimbursement November 2006 - January 2011 Provided thorough supervision for day-to-day operations of central business office in accordance with set policies and guidelines. Implemented productivity standards to increase cash, reduce adjustments and decrease AR days and denials. Restructured transplant AR team to maximize efficiencies and decrease costs. Recovered $1M from payers for underpaid claims. EDUCATION

University of Mississippi Oxford, MS

Bachelor of General Studies August 2018

SKILLS

GE Centricity Business (PCS, DBMS Queries)

Experian Contract Management

Cognos Reporting

Microsoft Office (Advanced)

Avid

AneScan

Epic (HB and PB Resolute Billing)

Type 60 wpm

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