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Customer Service Executive

Dubai, Emirate of Dubai, United Arab Emirates
March 10, 2020

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CONTACT NO : +971********* –(UAE)

Dubai - UAE

Career Objective:

To attain a challenging Position in an organization which will enable me to apply my knowledge and skills effectively .

Personal Skills:

Positive attitude and Enthusiastic in teamwork.

Excellent communication skills and Inter –personal skills.

I can work either individually or as a part of a team.

Interested in Learning New Technologies.

Academic Chronicle:

B.A Graduation from Mysore University

IATA Course (Air Ticketing)

Secondary School from St Agnes PU College

High School from Sacred Hearts Girls High School Kulshekar Extra Curricular :

Attended First Aid Training (CPR & AED)

Softtware Skills:

MS Windows, MS Word,MS Excel, MS Power Point, MS Acccess,Tally 9.0, Internet,. Job Applied For: Adminsiatration (Admin), Customer Service Agent, Receptionist Work Experience:

Worked as Receptionist/Administration in Dubai for Global Piping Material Fzco Jebel Ali from 2015 - 2020.

3 years in Air India Sats at Bajpe International Airport Mangalore India as Ground Air Hostess/Customer Executive from 2011-2014.

3 years in travel agency RNS Travel Co Mangalore India as Administration/Customer Executive from 2008-2011.

My Responsibility:

Keeping a track to ensure all renewals, Visa applications/cancellation etc are in alignment to the U.A.E law

Responsible for Administrative tasks such as managing staff movement, Bank deposits, Cold calls, Taking Minutes of the meeting,.etc.Handling accounts of petty cash .

Keeping a track of the holidays and employee leave records, assist with all enquiries.

Handling accounts of petty cash and budget management of the company.

Involved in banking activities such as cheque deposits and daily cash/ cheque collection handling.

Dealing with all incoming and outgoing interactions through calls, mail and general emails.

Inventory Management and Warehouse Stock Management by carrying out a weekly/monthly stock check.

Ensure that office equipment is in running flawlessly at all times and arrange for equipment repairs and maintenance.

Booking domestic & international tickets & visas

Preparing financial statements,appropriate bills & reports on monthly basis.

Team Work

Handling & Welcoming of guests & assisting them with their Enquiry. Languages Known:

English, Hindi, Kannada, Tulu, Konkani, Malyalam.


Confidence, Good Listener, Quick Learner, Patience, Empathy, Adaptability Personal Information:

Name : Collete D Costa

Date of Birth : 11-06-1987

Passport No : J6532034

Date of expiry : 05 April 2021

Visa status : Visit Visa

Visa expiry date : 10 May2020

Hobbies/ Interest : Dancing, Listening music, Watching Horror Movies Nationality : Indian

I hereby declare that the above-furnished details are true to the best of my knowledge. Date: Collete D Costa

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