PROFILE

I am an energetic and proactive person, confident in my ability to take on any challenge sent my way. I have excellent communication skills, both verbal and written, and am equally comfortable interacting with my peers, senior management, clients and service providers.

My reporting is noted for its accuracy and attention to detail, and I can be relied upon to complete any task assigned to me.

I am differentiated by my interpersonal skills, with relationship-building being a core strength of mine. This is demonstrated by my retention record: we had lost 25 service providers when I began working on the project; I won back all but three!

I work well with people and enjoy building projects and finding innovative solutions to problems. I have good negotiation skills, and enjoy working in a team towards a common goal.

I love studying and learning new skills, and my ambition is to complete an MBA. Ultimately, I would like to run my own department.

EMPLOYMENT HISTORY

o2013 – 2020: Administrator / Accounts Clerk

CareWorks, Cape Town

o2011 – 2013: Administrator

Machman, Cape Town

o2007 – 2009: RSA Engineering Corps

South African National Defence Force

o2005 – 2006: Assistant Manager

Nando’s Fast Food Restaurant, Cape Town

QUALIFICATIONS

o2018: Microsoft Office, Word, Outlook intermediate certificate/s

MasterGrade IT

o2018: B.Com HR Management

Mancosa

o2016: Business Management certificate

Commercial Business College

o2011: Paralegal Practice certificate

South African Law School

o2003: Grade 12 certificate

Oude Molen Technical High School

REFERENCES

oSister Leonie Stier (CareWorks): 021-***-****

oWesley Puccini (Machman): 076-***-****

CONTACT

Cell: 079-***-****

Email: adb76y@r.postjobfree.com

Address: Cape Town

DOB: 5 November 1984

Nationality: South African

PROFESSIONAL SKILLS

Claims assessment

Service Provider liaison

Client service

Data capture

Accounting & payments

Reception & switchboard

Stock management

HIV/MMC education

LANGUAGES

English (home language)

Afrikaans

COMPUTER SKILLS

MS Word

MS Excel

MS Outlook

I2 - PBT

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