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Scrum Jira

Denton, TX
March 10, 2020

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Constancia Avomo


Dallas, Texas


A highly motivated Scrum Master seeking new opportunities in facilitating development teams in an agile environment, coaching personnel within the scrum teams to adhere to team’s rules, strategically eradicating impediments and providing necessary assistance as a servant leader. Certified Scrum Master with progressive professional experience spanning over 7 years of successfully managing development teams transitioning from Waterfall to Agile methodology, Strategic Planning and Business Process Improvement. Experienced in providing support to Product Owners and Business Analysts. A highly motivated, adaptable & versatile self-starter with a reputation for integrity and accustomed to supporting & managing multi-functional team.

Certified SAFe® Agilist 5.0)

Certified Agile Coach (SPC, Inprogress)

Certified Scrum Master

Professional Scrum Master 1

Certified Conflict Analyst

Methodologies, Frameworks & Tools






Extreme Programming (XP)

Pair Programming/Mob Sessions



Value Stream Mapping

Root Cause Analysis

JIRA/Rally/Agile Craft


Microsoft Office package


Professional Work Experience

Denton State Support Center, Dallas, Texas

Scrum Master

October 2017- March 2020

Introduce ideas & practices to create better collaboration & transparency between multiple scrum teams

Facilitates and monitor scrum ceremonies, planning sessions and scrum of scrums, as necessary

Taught Agile methods through workshops, customized training, and 1-on-1 coaching

Established a means of effective communication and Agile engagement practices for distributed teams.

Use Agile Survey as a tool to identify level of maturity of the scrum team

Identified areas of improvement (Agile Survey) from a team level facilitated a conversation on act items to work on from sprint to sprint (add action items to sprint backlog)

Held each other accountable by establishing working agreement.

Use working agreement to promote transparency and self-management

Protect the teams from disturbances.

Cultivate and promote the of culture of relentless continuous improvement

Remove impediments and escalate when needed.

Coaching and mentoring other Scrum Masters teams on the application of Agile practices alongside using Scrum and Kanban techniques to optimize the flow of work items

Coaching and mentoring Product Owners on Agile product concepts including story mapping and backlog management.

Facilitated an effort in moving Epics, stories, and bugs to a new JIRA system working with our Israeli colleagues.

Meeting with Product Owner and Scrum in Pune (India) via WebEx to collaborate and proactive identify dependencies and plan on our Sprint reviews.

Ensure Epics and stories created by Product Owner are well details (acceptance criteria and description are clean) before presenting them to the team for refinement.

Attend Agile meetups with teammates every other month to promote the Agile process and discussed highlights of event during Sprint Retrospective.

Encouraged practices that help scrum teams reduce technical debt sprint (Pair Programming, Code Review, TDD, Refactoring etc.)

Stark State College, Ohio

Scrum Master

June 2013 – September 2017

Participated in feature-driven and time-driven release planning meetings and provide updates on status report and readiness for my teams towards the release schedules

Attended Scum of Scrums meeting where I provide update on my teams’ progress and seek support from other teams on features that have interdependencies

Served as a scrum master for three scrum teams helping them to grow from forming to performing stage

Facilitated scrum ceremonies - sprint planning, daily standups, review demo, retrospective, backlog grooming session and dependencies meetings

Gave new team members highlight of Program Increment Planning and provided necessary support for them during the PI planning to ensure efficiency

Maximized teachable moments with the teams as an opportunity to explain how agile (scrum) principles and values guides the work they do, and the expectations required

Used the risk roam – Resolved, Owned, Absorbed and Mitigated approach to prioritized risks especially those associated with completion of a feature during Program Implement Planning

Used Enterprise JIRA to manage product backlog and coordinate sprints thereby ensuring transparency for the team and the organization as a whole

Used the Agile Release Train Kanban board to track the progress of work on the features that each agile released team is working on

Populated confluence page for each team with information which are applicable for their day to day use and reference materials on progress made

Organized team bonding events such as blind game, team lunch & learning sessions, happy hour to create a conducive environment for team members to express their feelings towards one another

Supported the Product Owner in collaboration with the team to prepare for system demonstration at the Agile Release Train level

Used one-on-one sessions and team workshop to resolve conflicts among team members especially during the storming phase in their agile transition journey

Participated in the Agility Health Assessment for the teams where we identified the present level of the teams in their agile journey and create improvement plans to get to the desired level

Used my time management and leadership skills to give necessary attention to the two teams I serve for the scrum events and other important meetings

Led team in preparation for and participation in the Program Increment planning meeting

Proactively identified and escalated when necessary impediments for prompt resolution

Trained team on effective user stories writing and track compliance as part of the DOR

Trained new members on the agile release train on agile mindset, scrum and SAFe

Constantly accessed the level of the team’s agile/scrum maturity and provided necessary coaching and guidance to a desirable level which will give the desired results of the scrum framework

BBVA Bank, Madrid, Spain

Scrum Master

February 2009 – December 2012

Coached and mentored the organization in the adoption of agile mindset

Initiated and led the implementation of sales records consolidation from different sources using Scrum at site start-up thereby leading to better transparency, collaboration and productivity

Trained the ad-hoc team on agile mindset and led its adoption for the project

Constantly accessed the level of the team’s agile/scrum maturity and provided necessary coaching and guidance to a desirable level which will give the desired results of the scrum framework

Connected the team with the right resources which could help remove impediments in a timely manner

Worked with Product Owner on creation and maintenance of scrum artifacts such as Product Backlog, Sprint Backlog and potential shippable product increment

Utilized JIRA to track and manage team progress as well as use it for dependency management

Developed dashboards to monitor performance and prepare executive summaries

Used my risk management understanding to prioritize impediments and resolved conflicts among team members

Facilitated Scrum ceremonies (Daily stand-up meeting, sprint planning, Backlog refinement, spring Demo, and retrospective).

Worked closely with the Product Owner to ensure that user stories were properly written, groomed, and prioritized on the product backlog.

Assisted the Product owner and the Development Team in writing user stories using Story template and INVEST criteria.

Proactively identified and removed roadblocks which serves as impediments for the development team thereby leading to risk mitigation and timely delivery of potential shippable increments.

Tracked agile metrics such as velocity, predictability and defects to measure the level of maturity of the team

Worked as a servant leader who ensures the team enjoys optimal conditions (processes, environment, freedom from impediments) to optimize its deliveries

Continuous Improvement Technician

October 2006 – November 2008

Trained the department on the lean culture, principles and practices

Led the team in conducting continuous improvement activities which focuses on identify and removing wastes from their operation

Taught the team the purpose of kaizen and its usefulness and led the implementation of kaizen across the department

Used One Point Lesson as a tool to pass information across to the team thereby saving time and aiding productivity

Led Root Cause Analysis to identify the fundament cause of failures in the system and provide strategic fix which prevents re-occurrence

Maintained Key Performance Indication board to reflect process and productivity improvement in the organization which aids transparency and efficiency



Strayer University, USA

Dallas, Texas

Bachelor of Science: Applied Science


Stark State College

Canton, Ohio

Associate of Applied Science: information technology

United States Institute of Peace

Washington, DC


Language Skills

Fluent in Spanish, English and French

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