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Customer Service Sales

Location:
Yorkton, SK, Canada
Salary:
14-16 hourly
Posted:
March 09, 2020

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Resume:

Kathryn Law

Able to take initiative, work hard and be humble. Outstanding active listening, interpersonal communication skills. As well able to take advice and suggestions for self Improvement.

EXPERIENCE

H&R Block, Thompson MB. — Income Tax Account

JANUARY 2020-APRIL 2020

●Prepare tax returns, payments, necessary paperwork, and reports.

●Assess and research difficult tax issues to identify solutions.

●Manage and maintain the company’s tax database.

●Determine tax savings and recommend strategies to improve profits.

●Ensure you comply with regulations by forwarding required information to federal, state, and local authorities.

●Offer support and guidance during audits.

●Evaluate tax regulations and suggest policies that diminish tax burden

●Good understanding of MS Office and accounting software.

●In-depth knowledge of accounting and bookkeeping processes.

●Strong attention to detail with excellent analytical skills.

●Outstanding written and verbal communication skill

Canadian Tire, Yorkton SK. — Sales Associate (Sports)

NOVEMBER 2017- AUGUST 2019

●Trained and developed in company processes, product knowledge, customer service and selling techniques

●Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications

●Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue

●Engaged with customers to effectively build rapport and lasting relationships

●Tracked stock using company inventory management software

●Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise

●Organized racks and shelves to maintain store visual appeal

●Prepared merchandise for sales floor by pricing or tagging

●Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas

A&W RESTAURANT, Yorkton SK. — Waitress/Cook

NOVEMBER 2015 - APRIL 2017

●Maintained customer satisfaction with timely table check-ins to assess food and beverage needs

●Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness

●Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests

●Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers

●Prepared cooking supplies, ingredients and workstations when opening and closing the kitchen

●Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety

●Assisted chef with planning easy but elegant appetizers to spark customer interest

●Counted cash in register drawer at beginning and end of shift

EDUCATION

Yorkton Regional Highschool, Yorkton SK. — Highschool Diploma

SEPTEMBER 2013 - JUNE 2017

Home Address

134 Sauger Cres.

Thompson MB, R8N1B6

Or

83 Victor Pl.

Yorkon SK, S3N2H5

School

306-***-****

adb75k@r.postjobfree.com

SKILLS

Sales

Interpersonal

Communication

Merchandising

Customer Service

Multitasking Skills

Product Knowledge

Proficient in Microsoft office

Skilled with Hand Tools for Construction and Metal Work

Have Experience with CAD Software



Contact this candidate