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Employee Relations Manager

Decatur, GA
March 09, 2020

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Amber A. Johnson

Atlanta, Georgia ***** 248-***-****

HR Business Partner/ HR Manager

Proven success in developing HR management strategies, systems, and policies for Fortune 500 public & private companies

Visionary senior HR leader with over 10 years of experience in managing all aspects of HR operations within union & non-union environments for diversified organizations. Strong expertise in all HR functions, including performance management, talent management, employee engagement, and organizational development. Trusted HR advisor with an ability to build engagement and momentum across all organizational levels. Highly skilled in coordinating with management and employees to improve work relationships, maintain engaged workforce, and retain the best talent. Expert in addressing employment law and employee relation issues in an ethical and legal manner. Proactive change agent, focussed on continuous improvement. Outstanding negotiator and communicator, able to establish strong relationships with unions.

Highlights of Expertise

Strategic Human Resource Management

HR Policies and Procedures Development

Succession Planning / Talent Acquisition

Performance Management and Evaluation

Employment and EEO Laws Compliance

HR Systems and Process Improvement

Full Cycle Recruitment Management

Staff Onboarding and Orientation

Employee Training and Development

Employee Relations/Conflicts Resolution

Transformation/Change Management

HR Team Building and Leadership

Career Experience

Guardian Industries (Koch Industries), Covington, GA (3/2018 to Present)

Provide strategic guidance and HR support to senior management in formulating and implementing human resource management processes, policies, procedures, and systems that deliver HR activities fully aligned with business goals.

HR Business Partner

Formulate strategic and practical plans to address human resource matters. Manage all aspects of day-to-day HR operations by leading two HR Generalists and Training departments. Provide coaching on all recruitment, performance management, learning and development, engagement, and talent acquisition activities for the optimal utilization of human resources. Liaise between management and employees to mediate and resolve employee relations issues; conduct thorough and objective investigations. Train and guide plant leadership and supervisors on company policies and HR best practice and procedures.

Key Achievements:

Improved employees’ productivity and performance by increasing the number of performance reviews.

Attracted and retained top talent by increasing wages to offer more competitive salary package.

Ensured strict compliance with EEO laws resulted in reducing EEO guideline calls.

Georgia-Pacific (Koch Industries), Savannah and Atlanta GA & Antioch, CA (1/2012 to 3/2018)

Developed and implemented HR management strategies, including recruitment, payroll and benefits, succession planning, learning and development, employee relations, and performance management.

Area Human Resource Manager (4/2017 to 3/2018)

Planned and directed all aspects of regional HR operations for three union and three non-union manufacturing facilities by leading a team of three HR Managers and two HR Generalists. Identified and managed risk arising from all employment matters. Investigated employees’ problems, provided guidance and recommendations to resolve issues, and interpreted employment laws and regulations. Negotiated labor contracts and built strong relationships with unions. Ensured compliance with applicable employment laws and regulations.

Key Achievements:

Enhanced organizational capabilities and performance by identifying talent gaps and guiding supervisors on the development of gap closure plans.

Built productive working environment and established a good social climate throughout the six facilities by supporting union negotiations and resolving day-to-day employee issues.

Selected, coached, and retained talent aligned with the company’s business philosophy, Market Based Management® by revitalizing selection and performance management processes.

Corporate College Recruiter - (7/2014 to 4/2017)

Developed and executed innovative sourcing strategies aligned with business mission in collaboration with business leaders, HR leaders, campus recruiting team, and experienced recruiters. Built strategic partnerships with universities to promote the company’s presence on campus and created a pipeline of talent for across multiple disciplines. Planned and executed campus recruiting strategy, including career fairs, networking events, and interview days and presentations. Delivered sound guidance on school selection, sourcing strategies, student demographics, and student preferences leveraging strong knowledge across all campus programs.

Key Achievements:

Planned and managed full cycle recruitment process for junior positions and internships, including creating job descriptions, screening resumes, conducting interviews, and performing skills assessment.

Successfully met target for of 58 opening supporting six different businesses with different VP leaders during one rotation of recruiting.

Corporate Recruiter-(5/2013 to 7/2014)

Supported several hiring managers in attracting and hiring top talent for technical and non-technical positions nationwide. Screened resumes, performed background checks, conducted interviews, and evaluated candidate qualifications, and recommended most appropriate candidates. Maintained job postings through various sources, including online job boards, relevant school based organizations, and additional recruiting sources.

Key Achievement:

Played an instrumental role in negotiating salary recommendations and offers, presenting candidate offers, and ensuring completeness of all pre-employment requirements.

Human Resources Manager (1/2012 to 5/2013)

Delivered hands-on HR support and guidance to drive human resources management operations in line with business objectives and regulatory compliance. Performed screening, interviewing, onboarding, and training and pre-employment testing of prospective employees. Respectfully handled employee terminations, grievance, and other difficult situations in a sensitive, fair manner. Ensured maximum adherence to HR employment laws.

Key Achievements:

Decreased turnover from 30% to 10% by promoting productive working environment and establishing a good social climate throughout the organization.

Reduced all temporary employees, which improved the production safety culture and talent.

Additional Experience:

Resource Coordinator (9/2009 to 12/2011) – Appletree Learning Center and Academy, Clarkston & Stone Mountain, GA

Human Resources Salary Administrator Supervisor (3/2008 to 5/2009) – Fiat Chrysler, Detroit, MI

Human Resources Employment Supervisor (5/2007 to 3/2008) – Fiat Chrysler, Kokomo, Indiana

Human Resources Generalist (1/2006 to 5/2007) – Fiat Chrysler, Kokomo, Indiana


Bachelor of Arts in Business Administration – Clark Atlanta University, Atlanta, Georgia

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