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Salesforce Administrator

Location:
Toronto, ON, Canada
Salary:
20000
Posted:
March 09, 2020

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Resume:

Tejaswi Mulay

Salesforce.com Administrator & Testing

adb73w@r.postjobfree.com

+1-416-***-****

Objective: To enhance my Software Developing in a way best beneficial for me and people around me including the organization I am working for.

Currently working with Extentia Information Technology Pvt. Ltd. Pune Since Sep 2018

Completed 3 Month internship in salesforce with “Nanostuffs Technology Pvt Ltd”

6 months of experience in Digital marketing

Certification:

Salesforce Administrator 201 Certification

Cirrico-University of Winchester

Salesforce Admin

Oct’19-Dec’19

Client : Cirrico-University of Winchester

Role: Administrator/Testing

Responsibilities:

Client call and took requirement from client

Perform unit testing, integration testing, and performance testing of new application functionality

Analyze and mitigate issues identified during testing

Maintain data quality by identifying and deleting or merging duplicate records, cleansing and updating inaccurate data

Test business applications and ensure performance is as designed; work with team members to resolve any issues

Create and maintain system documentation for fields changes

Create lucid chart

Gather and analyze business requirements for system changes and enhancements

Develop and maintain custom reports in Salesforce to provide business intelligence for management team

Duplication rules

EZShield

Salesforce Admin

Apr’19 – Jun’19

Client : EZShield

Role: Administrator

Responsibilities:

Managed Salesforce application user profile, roles, permission set, validation rules.

Developed workflow rules and defined related task, time triggered task, email alert, field update to implement business logic.

Created profile and implemented object level, field level and record level security and managed roles, visibility settings.

Created email template in HTML

Designed, developed, deployed page layout, components, custom objects, visual force pages to reach the needs of organization

Implemented pick lists, dependent pick list, lookup, junction objects, Master details Relationships, Validation Rules and Formula Fields to Custom Objects.

Created Users, Roles and Implemented role hierarchies, sharing rules and Record Level permission to provide shared access among different users.

Created various Reports (Summary reports, matrix Reports, Pie Charts and Dashboards)

Created various dashboards per requirement of the user.

Recruitment Application for Extentia Information Technology

Salesforce Admin

Aug’19 – Dec’19

Client : Recruitment application

Role: Administrator/Testing

Responsibilities:

Flow Chart

Take requirement from HR manager

Create custom objects, page layouts and reports, and customize and maintain dashboards

Manage forms, templates, workflows and approvals; create and maintain custom objects, object relationships, standard and custom fields

Lightning flow

Deployment

Develop and maintain custom reports and dashboards in Salesforce to provide business intelligence for management team

Integration with Dropbox

Cleansed duplicate data and defined dupe blocking parameters to maintain data integrity.

Manage email templates, email alert

Duplicate rule

Record types, formula fields, validation rules

Create domain name, Set up community

Youth Business International

Salesforce Admin

Sep’19 – Dec’19

Client : YBI

Role: Administrator

Responsibilities:

Community page layout

Deactivate user

Setting up and Customizing Salesforce

Salesforce community and it’s translation

MBA in Operations Management with experience of Digital Marketing

WORK EXPERIENCE

Business Development Executive

360 Marketing Service Pvt. Ltd - Mumbai, Maharashtra

Worked as Business Development Executive with 360 Marketing Service Pvt. Ltd at Mumbai. The

firm dealt with Digital Marketing (Bulk SMS).

Job Responsibilities:

Generating leads by contacting prospective clients through phone calls

Providing demonstration online regarding bulk SMS services

Providing information about different services like email marketing, Whatsapp messages, SMSetc and carrying out theorders as per the clients' requirements.

Liaison with field executives to secure client relationships by conducting face to face meetingswith the prospective clients.

EDUCATION:

MBA in Operation Management

D B Pawar college of Management,Pune University - Pune, Maharashtra

BE in Computer Engineering

Indira College of Engineering and Management - Pune, Maharashtra

Diploma in Information Technology

State Board - Nashik, Maharashtra

SSC

R.K.M School

Nashik State Board - Nashik, Maharashtra

CERTIFICATIONS/LICENSES

Oracle 9i-SQL

August 2009 to Present

Received Certificate (Award of Achievement) from Oracle University for successfully completing

Oracle 9i-SQL course as part of Oracle's Workforce Development Program at ICEM - Pune.

Core Java

November 2013 to Present

Received Certificate of Merit for successfully completing Programming in Core Java Course fromAptech Computer Education.

PUBLICATIONS

Online Voting System Powered by Biometric Security UsingSteganography

March 2012

Using Cryptography & Steganography concurrently, attempted to provide bio-metric as well aspassword security to voters' accounts.

Technology Used - J2EE

Duration - 1Year

Database - MySQL

Team Size - 3

A study on ISO 9001:2008 Quality Management system at Nashik Engineering Cluster

October 2016

The functional area of proposed study was to analyse the complying of the company with rulesand regulations of ISO 9001:2008 quality standards in customer service.

Indian values & ethics for managing business - a case of Tata group

April 2015

Presented and contributed as author to MM - Journal of Management in Manufacturing &Services titled "Indian values & ethics for managing business - a case of Tata group" at Moonje Institute,Nashik.



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