Customer Service Medical Assistant

C C

*** ********* **., *** *******, TX *****

210-***-**** - adb738@r.postjobfree.com

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Enthusiastic Vet Tech looking to contribute to team success through hard work, attention to detail and excellent organizaional skills. Dedicated to providing the best medical care possible in a compassionate, professional environment. I've dedicated the last 13 years working in shelters, animal hospitals and mobile clinics. I am creative when I need to be, and committed to healing and helping pets of all breeds/species. Educating owners is an absolute must, multi-talented, recognized consistently for performance in all areas needed to get what I need done with a soft confident manner. I have had my rabies vaccination.

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Surgical scrubbing procedures

Infection control

Canine and feline intubation

Taking and interpreting x-rays

Fluorescein stain test

Restraint pole use

Administering anesthesia

Necropsy

Closed-chest CPR

Jugular intravenous catheterization

Inhalant anesthesia

Cephalic, jugular and saphenous

venipuncture restraint

Heartworm diagnostic testing

Schiotiz tonometry method

Treating wounds

Observing and recording behavior

Intraperitoneal injection

Diagnostic sampling

Performing euthanasia

Consulting on breeding

Reconstituting medications and

vaccines

Anal sac expression

Assessment and diagnosis

Urine sample collection and urinalysis

Ear sample collection

Controlled substance management

Thoracic and abdominal radiograph

Instrument pack sterilization

Veterinary office administration

Stomach tube placement

Skin scraping

Patient positioning

Administering IV medication

Intravenous injection

Communication skills

Suction and cautery machine operation

Centrifugation and fecal flotation

Nail trimming

General anesthesia monitoring

Animal vaccinations

Examining animals

Oral and topical medication

administration

W H

09/2018 to Current Vet Technician

Wellness On Wheelz – San Antonio, United States

Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices. Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.

Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.

Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment. 03/2017 to 11/2017 Vet Tech

West Ridge Animal Hospital – San Antonio, United States Managed medical intervention and therapy for animals in collaboration with veterinarian.

Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.

Maintained highest level of facility certification with American Animal Hospital Association.

Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment. Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.

Bathed and dipped dogs afflicted with [Type] mange or [Type] parasitic infestations and applied specific medications for itch relief. Underwater therapy, chiropractic, accupunture, wholelistic clinic 01/2016 to 03/2016 Vet Tech/Surgery Tech/Dental Tech All Creatures Great & Small Veterinary Hospital – San Antonio, TX Greeted customers in a pleasant manner and escorted them to the examination room.

Cared for animals pre-surgery, including administering anesthetics. Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.

Provided high-level epidemiological policy advice to support the development of animal health policies.

Directed clinic operations, including supervision of vet techs, financial management, scheduling, and appointments.

Collected body tissue, feces, blood, urine or other body fluids for examination and analysis.

Euthanized sick and injured animals when appropriate. Bathed, trimmed and provided other grooming services for domestic pets. Inoculated animals against various diseases such as rabies and distemper. Operated diagnostic equipment such as radiographic and ultrasound equipment and interpreted the resulting images.

Remained on call after hours on [Number] days each week. Ordered supplies and conducted routine inventories of supplies and equipment. Provided pet owners with excellent customer service and compassionate care for their pets.

Performed routine laboratory and diagnostic tests. Completed routine examinations, as well as surgical and dental procedures on various animal breeds.

Interpreted test results and explained them to pet owners. Coordinated documentation of all treatment activities. Provided emergency first aid to animals as needed. Administered anesthesia for operations and surgeries. Practiced general medicine, including dermatology, cardiology, ophthalmology and neurology.

Administered medication, immunizations, and blood plasma to animals. Weighed and examined animals and recorded information in files. Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian.

Sterilized instruments and equipment for necessary procedures. Analyzed bloodwork and sample results using IDEXX to diagnose diseases and conditions.

Assisted veterinarian with wound treatment, administration of vaccines and operations.

Filled prescriptions and coordinated refills for clients. Treated animals in both routine and emergency situations. Examined animals to detect and determine the nature of diseases or injuries. 2014 to 2016 Vet Tech

NB Mobile Vet Services – San Antonio, Tx

Educated animal owners regarding feeding, general care, medical conditions and treatment options.

Administered medication, immunizations, and blood plasma to animals. Implemented trap, neuter and release programs to deal with the local feral cat population.

Performed routine laboratory and diagnostic tests. Examined animals to determine the nature of disease and injuries. Filled prescriptions and coordinated refills for clients. Weighed and examined animals and recorded information in files. Greeted customers in a pleasant manner and escorted them to the examination room.

Examined animals to detect and determine the nature of diseases or injuries. Interpreted test results and explained them to pet owners. 2009 to 2014 Vet Tech/Surgery Tech/Dental Tech

Spay-Neuter Assistance Program – San Antonio, TX

Directed clinic operations, including supervision of vet techs, financial management, scheduling, and appointments.

Conducted ultrasonography and diagnostic imaging.

Educated animal owners regarding feeding, general care, medical conditions and treatment options.

Completed routine examinations, as well as surgical and dental procedures on various animal breeds.

Treated animals in both routine and emergency situations. Provided pet owners with excellent customer service and compassionate care for their pets.

Coordinated documentation of all treatment activities. Treated sick and injured animals by prescribing medications, setting bones, dressing wounds and performing surgery.

Administered anesthesia for operations and surgeries. Filled prescriptions and coordinated refills for clients. Cared for animals pre-surgery, including administering anesthetics. Implemented trap, neuter and release programs to deal with the local feral cat population.

Performed routine laboratory and diagnostic tests. Remained on call after hours on [Number] days each week. Ordered supplies and conducted routine inventories of supplies and equipment. Assisted veterinarian with wound treatment, administration of vaccines and operations.

Cleaned kennels, examination and operating rooms and animal loading and unloading facilities.

Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.

Administered medication, immunizations, and blood plasma to animals. Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian.

Inoculated animals against various diseases such as rabies and distemper. Weighed and examined animals and recorded information in files. 2006 to 2009 Vet Tech/Surgery Tech

Fredericksburg Road Animal Hospital – San Antonio, TX Directed clinic operations, including supervision of vet techs, financial management, scheduling, and appointments.

Inoculated animals against various diseases such as rabies and distemper. Ordered supplies and conducted routine inventories of supplies and equipment. Assisted veterinarian with wound treatment, administration of vaccines and operations.

Cleaned kennels, examination and operating rooms and animal loading and unloading facilities.

Completed routine examinations, as well as surgical and dental procedures on various animal breeds.

Cared for animals pre-surgery, including administering anesthetics. Remained on call after hours on [Number] days each week. Greeted customers in a pleasant manner and escorted them to the examination room.

Filled prescriptions and coordinated refills for clients. Sterilized instruments and equipment for necessary procedures. Utilized ultrasound and x-ray to perform imaging and interpret results. Euthanized sick and injured animals when appropriate. Provided emergency first aid to animals as needed. Cleaned and maintained laboratory area.

Examined animals to determine the nature of disease and injuries. Collected body tissue, feces, blood, urine or other body fluids for examination and analysis.

Developed dietary and nutritional plans to help animals reach and maintain their optimal weight.

Treated animals in both routine and emergency situations. Administered medication, immunizations, and blood plasma to animals. Analyzed bloodwork and sample results using IDEXX to diagnose diseases and conditions.

Coordinated documentation of all treatment activities. Conducted ultrasonography and diagnostic imaging.

Provided pet owners with excellent customer service and compassionate care for their pets.

Interpreted test results and explained them to pet owners. Treated sick and injured animals by prescribing medications, setting bones, dressing wounds and performing surgery.

Examined animals to detect and determine the nature of diseases or injuries. Developed dietary and nutritional plans to reach optimal weight, stimulate healing and increase quality of life.

Educated animal owners regarding feeding, general care, medical conditions and treatment options.

Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian.

Performed routine laboratory and diagnostic tests. Practiced general medicine, including dermatology, cardiology, ophthalmology and neurology.

Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.

Weighed and examined animals and recorded information in files. Administered anesthesia for operations and surgeries. E

2009 Medical Assistant

Career Point College - San Antonio, TX

Graduated with honors

07/2000 High School Diploma

Memorial High School - San Antonio, TX

A I

Upon Request;

Letter of recommendation from Robert Granberry DVM (Fredericksburg Rd Ani Hosp) Letter of recommendation from Mary Kate Lawler DVM (S.N.A.P.) Letter of recommendation from Annette Davis DVM (All Creatures Great and Small) Letter of recommendation from Nancy Blakeman DVM (NB mobile Vet Services) Letter of recommendation from Jennifer Long DVM (Wellness on wheelz)

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