Waitress

Waitress

NAME Moyinoluwa Akintola

Mobile: +971*********

Email: ************@*****.***

Nationality: Nigeria

Visa Status: Visit

Personal Profile

Skilled and dynamic with many years of experience serving people in difference professionalism, especially in hospitality sector. With a broad range of customer service skills and exposure to multiple bar and restaurant environments. I can deliver a first rate customer service to aids the success of my employer’s business. From order-taking and customer relationship management to event support and health with adherence to safety. I will ensure that any restaurant I work for is fully supported and all customers are well looked after. Work Experience

2018- recent KFC Eatery Lagos, Nigeria

Service Crew

Key Responsibilities

• Implemented outlet operations and maintained optimal customer services.

• Maintained knowledge on all food and beverage trends.

• Monitored and provided response to all customer requests.

• Always maintained neat and clean work area.

• Managed inventory of supplies and product and placed order.

• Prepared work schedule for employees on rotational basis.

• Organized and maintained cash register for outlet. January 2017- Mr. Bigg’s Eatery Ibadan, Nigeria

November 2018 Supervisor

Key Responsibilities

• Take orders from and serve food and beverages to patrons.

• Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly.

• Answer questions about the menu and make recommendations when appropriate or requested.

• Prepare appetizers, salads, and cold dishes.

• Assist a team of hosts and hostesses by greeting, seating, and thanking customers.

• Communicate with kitchen staff directly and via computers.

• Supervised a team of six employees.

• Monitored and ordered food items and kitchen supplies August 2014- Mandela Restaurant & Cafe Ibadan, Nigeria May 2016 Server Assistant

Key Responsibilities

• Cleaned tables, removed dirty dishes, and replaced table linens.

• Replenished clean linens, glassware, silverware, and dishes.

• Supplied service staff with food.

• Served patrons with water, coffee, and condiments.

• Cleaned and polished furniture, shelves, walls, and equipment.

• Balanced payments and receipts in cash registers.

• Prepared food items including salads, sandwiches, and desserts. 2011- 2013 Premier Hotel & Suits Ibadan, Nigeria

Data Entry Operator

Duties & Responsibilities:

• Inputting large amount of data into computer databases.

• Sorting out meter number with corresponding monthly bills.

• Record the prepaid meter inventory into the database for marketing department.

• Processing purchase orders, invoices, as well as departmental administration.

• Performing other general administrative duties as requested by Senior Managers.

• Compiling, sorting, and verifying the accuracy of data before it is entered.

• Escalating important issues or discrepancies to senior managers.

• Transfer information that is on paper to computer files.

• Finding and removing old and out of date information from databases. Qualifications

August 2009 Ladoke Akintola University of Technology, Ogbomoso Oyo State, Nigeria B. Tech Pure & Applied Mathematics

Second Class (Lower Division)

Skills

Food safety knowledge, Food industry knowledge, Customer service, ability to thrive in a high-stress environment, Multi-tasking, Inventory, Cash handling and passion for people.

Proficient typing skills in Microsoft word and Excel. Language

English (Write, Read & Speaks fluent)

Hobbies

Interactive with people from different culture and religious irrespective of backgrounds

Contact this candidate