Virtual Assistant / Receptionist

Nicole Elliott *3099 5th Street

Pinellas Park, Fl. 33782

727-***-****

adb6x6@r.postjobfree.com

Qualifications:

10+ years Administrative experience, Reception, Mortgage Underwriting, Customer service, and sales, Bank. Teller, and Cash handling. Experience with Excel, Access, MS Word, and Outlook, Libreoffice equivalent to Microsoft products

Work History:

2011 to Present: Nicole's Custom Cleaning-Self-employed Personal Assistant and Professional custom cleaning Solicit new clients continuously

Do all paperwork and bookkeeping

Buy supplies for the company as well as the client Implement a work calendar using Outlook

Clean and organize whatever needed

5/2011-5/2014 The Cash Connection/ Tampa, Fl.

ATM Route assistant

Acquire Money from bank

Verified funds at bank

Logged funds to be disbursed

Audited ATM and added funds

5/2009-5/2011 Unemployment

12/7/2007-5/2009 Bill Currie Ford/ Tampa, Fl.

Administrative Assistant to the Parts Manager

I was put in charge of all the administrative applications such as: Billing, monthly reporting in Excel for the Parts Department Cashier, and balanced days work

Answered a multi line phone system

Verified accounts payable and gave to accounting

Entered and placed order for both offices. This was a timed daily order Faxing, filing, copying, scanning

I was also the parts runner for front counter and Will Call End of month processing sent to accounting

4/2004-8/2007 Universal Mtg. Corp DBA UFG Mortgage/ Palm Harbor, Fl. Conventional Underwriter/Regional Operations Manager In the last year and a half of my employment I was promoted to Regional Operations Manager(which I did while underwriting) Responsibilities included the total operation inside the office Managed the file flow of all files in the office, moral, mediator Handled broker issues as well as inner office issues Corresponded with Corporate regarding post closing issues Nicole Elliott

93099 5th Street

Pinellas Park, Fl. 33782

727-***-****

adb6x6@r.postjobfree.com

Conducted employee reviews and the on board and termination of employees Payroll, and bill paying Daily, weekly, and monthly reports Reviewed all FHA, VA, and Conventional files when the Underwriter was in question of giving an approval

Underwriter (same company) UFG Mortgage

Underwrote on average 80 loans per month

Took broker phone calls

Cleared conditions

Resolved lien issues

Executed closings

Broker Coordinator (Same company) This was a position I had for the first 6 months with UFG Mortgage.

My duties were the same as my previous Company

Priced and locked the loans

Pre-qualifications in Desktop Underwriter, LP, and Clout 12/2000- 4/2004 United Capital Mortgage/ Tampa, Fl. United Capital Mortgage Corp. (No longer in business) Broker Coordinator

Gathered conditions from the brokers to the underwriters Audited files

Copied files for closings

Prepared the list of files to close that day and presented it at the morning meeting Pulled flood certifications

Pulled and checked the loan lock

12/1999-10/2000 Morgtgageloans.com Saint Petersburg, Fl. Loan officer-sales position

Met with client to go over different programs

Collected personal documentation

Ordered appraisal, survey, and title work

Processed the file, found 3 lenders mailed files

7/1997-12/1999 Bank of America St. Petersburg, Fl. Bank Teller

Greeted customers, made customer service calls

Balanced cash drawer daily

Met and exceeded sales quota expectations

Processed loan payments

Made credits or debits in computer system

Commercial deposit processing and ATM audit

Nicole Elliott

93099 5th St

Pinellas Park, FL. 33782

727-***-****

adb6x6@r.postjobfree.com

Education:

1983-1987

Sleepy Hollow HS 3.5, GED

September, 1983 — April, 1987

Degree date: 1987

I went to Sleepy Hollow HS for 3.5 years and had to leave to pay for my own expenses. I never wanted to leave school so I made sure that as soon as I was able, I completed the GED program at Poughkeepsie H.S. in Poughkeepsie, N.Y. I have also maintained Mortgage certificates and had many years of experience in the Mortgage and Banking Industries. I have never looked away from furthering my education. However, due to time, and financial constraints, I was unable to go to college. I take online courses in my field and would be willing to take any necessary courses to get certified while working This Certifies Nicole Elliott has successfully completed the course Assessing Income of Self-Employed borrower November 6, 2016 This Certifies:

Nicole Elliott has successfully completed the course Underwriting Manufactured Home

Loans November 5, 2016

This Certifies:

Nicole Elliott

has successfully completed the course

Interpreting the Desktop Underwriter(DU)

Underwriting Findings Report

November 6, 2016

This Certifies:

Nicole Elliott

has successfully completed the course:

The Market Conditions Addendum Form

November 3, 2015 at 12:17 pm

This Certifies:

Nicole Elliott

has completed the course:

Using Early Check

November 3, 2015 2:09 pm

This Certifies:

Nicole Elliott

has completed the course:

CU User Interface Basic Training

November 3, 2015 2:13 pm

This Certifies:

Nicole Elliott

has successfully completed the course: Condo Project Manager – A Guided Tour November 3, 2015 at 6:49 pm

Nicole Elliott

93099 5th St.

Pinellas Park, Fl. 33782

727-***-****

adb6x6@r.postjobfree.com

Achievements:

Bank of America: While I was working as a teller, I stopped a $10,000 bad check from being cashed, using the policies and procedures the bank had in place. When all was said and done, the man was part of a Gang that was working the Tampa Bay Area. All were caught. One of my greatest achievements, was being able to start off in the Mortgage Industry as a Receptionist with no experience. After working long and sometimes thankless hours and I was promoted through whenever there was a position available. Within five years, I received the title of Regional Operations Manager and Underwriter which I feel is my biggest career accomplishment.

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