SHEILLA SALVADOR QUINTO
Home Add.: Najma, Doha, Qatar
Mobile No.: +974-****-****/3022-9728
E-Mail Add.: **************@*****.***
OBJECTIVES:
To obtain a position that will utilize my skills and work experiences. To secure a position that allows me to contribute my costumer service, office support and computer skills
And put into practice the learning I gained, meet people and reach out to them and be a part of a pro-active and dynamic team.
PERSONAL DATA:
Birth-Day : February 09, 1986
Age : 33
Height : 5’2”
Weight : 50 kg
Status : Single
Citizenship : Filipino
Religion : Roman Catholic
EDUCATION:
Certificate in Document Control and Management System Filipino Institute Doha Qatar – Binomran campus (December 07, 2018) Certificate in Hospitality Operations: Front Office Services Filipino Institute Doha Qatar – Binomran campus (December 07, 2018) Tertiary : Isabela State University – Ilagan Campus B.S. Information Technology (2005-2008) – Graduate B.S. Civil Engineering (2002-2005) – Post Graduate Secondary : Las Piñas National High School (2000 & 2001)
: Isabela National High School (1998 & 2002)
Elementary : Ilagan North Central School (1992 – 1998) QUALIFICATIONS:
Computer literate (MS Word, Excel, PowerPoint and Access) Knowledgeable in Basic Accounting (AR/AP)
Dedicated and efficient to work
Willing to undergo training
Can work under pressure by having positive attitude Quick learner
Reliable
COMPUTER SKILLS:
HARDWARE
PC Trouble shooting (Assembly and Disassembly)
SOFTWARE
Microsoft Office Application
MS Word, MS Excel, MS PowerPoint and MS Access
Operating System Platform
Linux, Windows XP, Vista, 98, ultimate 7 and etc.
Programming Language
Pascal, C-Language, Visual Basic 6.0 and etc.
WORK EXPERIENCES:
Counter Check-Out Supervisor/Acting branch In-charge Al Meera Consumer Goods (QSC)
Al Meera Supermarket – Doha Institute
May 15, 2016 – Present
Duties and Responsibilities
Responsible in smooth flow of consumers at the counter check-out,
Handle and resolve customer complains and related issues regarding counter/cashiers,
Ensure that all trolleys and baskets are available and placed it in the proper places so that the consumers must use,
Instructing all the cashiers staff to provide the best customer service by always wear a smile in your face, greet them and say thank you afterwards,
Ensure that all machines and POS are in good condition daily for smooth sale transactions,
Responsible in all documents needed related in the field,
Ensure that outlook is always open in order for us to be updated and reply the necessary email,
Petty cash custodian (cashier’s fund/managers Fund – ensures daily that all receipts are inputed in the expenses form and tally in the total petty cash on hand,
Prepare a clean and error free sales report daily and
Responsible for daily sales deposit (ensure that all kind of payment are deposited and tally in the calculated statement)
Order and creating LPO, receiving the items, preparing the summary of invoices for submition at the head office,
Filing and secure all needed documents needed in the operations Assistant Store Manager/In-charge
KC Talavera Builder’s depot – Ilagan branch
Talavera Square Mall Bldg.
Maharlika Road, Calamagui 2nd,
Ilagan City, Isabella
April 2014 – May 10, 2016
Duties and Responsibilities
Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.
Attracts customers by originating display ideas;
Promotes sales by demonstrating merchandise and products to customers.
Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
Oversees customer service by communicating customer service expectations to store employees, observing interactions between employees and customers, and evaluating the service level to ensure customer service meets company expectations. Handle and resolve escalated customer complaints and related issues.
Take action as needed to ensure that all associates fully contribute to the store efforts. Supervise the performance level of the store staff.
Assist Store Manager with planning/forecasting store budget to help store meet or exceed the plan. Responsible for workplace and store security. Protect company assets (human, financial, product, physical plant, and proprietary). Administrative Assistant/Document Controller
Talavera Square Mall – Administrative Office and Construction Site Calamagui 2nd, Ilagan, Isabela
January 24, 2012 – April 2014
Duties and Responsibilities
Preparing and Monitoring of Billing Statement/Statement of Account (SOA) of space rental, Electric & Water Consumption and others.
Liaising and provided administrative assistance to the project engineer and QCM
Knowledgeable in the production of detailed documents/reports
Responsible in compiling of final projects, as-built portfolios and archiving
Responsible in accurate filing systems of project letters, reports etc
In-charge in Accounts Receivables (AR) updates
Processing of Collections and deposits (cash and checks)
Responsible in replenishing Petty cash fund(Custodian) and encashment of check
Daily monitoring of stalls/kiosk
Preparing Purchase order (P.O.) and contacted different suppliers to order stocks.
Preparing of Requisition Slip(Materials Needed)
Preparing the payroll of manpower (Construction Site)
Assisting Site/Project Engineer to order/follow-up all needed materials for the project
Checking/Encoding of delivered items (Construction Site)
Dispatched materials written in request form in different area (Plumbing, Paintings and Etdlectrical) enable for us to monitor the available materials and to know where they used it and also if it is the same in estimated materials.
Filing important documents and arrange in apple pie order.
Answering multiline phone and routes the phone call to the appropriate people
Assisting in handling the daily inquiries, issues and concerns of visitors.
In-charge in other needs of affiliates at main office
Can perform MULTI TASK JOB
CASHIER
KC Talavera Builders’ Depot Inc.
Cortez Street, Cauayan City, Isabela
July 10, 2010 – January 23, 2012
Duties and Responsibilities
Know the merchandise well, its quality, point of origin, strength, availability and also its weaknesses
Keep on price tracking
Ensure that all newly delivered items are properly encoded in the system before displaying it on the shelves
Provide better customer service by doing the correct service greetings and spiels
To ensure that all transaction such as checks and credit card payment conforms on existing operational procedure
To prepare clean and error free sales report
To remit daily total sales to officer in-charge/accounting staff
To perform other duties as the management may require. CASHIER/COUNTER ASSISTANT
SM Appliance Center – Star Appliance Center Inc. (SACI) 3rd/floor SM – Cubao Branch
Araneta Center, Cubao, Quezon City
November 29, 2009 – April 28, 2010
Duties and Responsibilities
Releaser/Checker
Answering multiline phone and routes the phone call to the appropriate people
Invoicer
Invoiced deffered, Cash on pick-up (COP), Cash on Delivery (COD), for delivery (cash basis upon purchasing the items)
Note: all transactions that needed to invoice for supporting documents
Called for manual approval in the Bank and for BIN Verification
Cashier
Transacted different mode of payment such as:
Cash/ATM/Debit
Card – Straight/Deffered
Personal Check – all local check
Saving Loans Association (SLA)
Purchaser Order (PO)
Corporate Account
SM BDO Reward/Guarantor Card/E-Card/SMAC
Shopping Card
Gift Check – Gold /Silver
Sodexho – Pass/Premium – Gold/Silver
CHARACTER REFERENCES:
MS. MYLINE AROMA AGAPAY
CCO Supervisor, Sailiya North Branch
Al Meera Consumer Goods (QMC)
Doha, Qatar
MS. LIBERTY R. PASION
Operations Manager, KC – Cauayan Main
Maharlika Highway, San Fermin,
Cauayan City, Isabela
I hereby certify that the above information is true and correct to the best of my knowledge and ability. SHEILLA S. QUINTO
Applicant